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Windows Update Errors: 800F0922, 80071A91


Posts
5
#1
Hi everybody, hopefully someone can help me out with these problems.

About a week a go I had to refresh my computer and had to therefore revert back to Win 8 and re-install updates. However, I now have 81 important updates that refuse to be installed and getting the errors 800F0922 and 80071A91 as you can see from below:

001.jpg

I have tried some suggestions that I've found around the web, such as using the Action Center Troubleshooter, Windows Update Diagnostic, SFC and DISM with the following effect:

003.jpg

004.jpg

005.jpg

006.jpg

However, the problem still persists. I also went through and tried to install every update individually, but no luck there either.

All of these updates are also ones that require a restart, I have managed to successfully install a couple that did not need a restart.

If any one could help out with this problem it would be greatly appreciated, cheers.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung Series 7
    CPU
    Intel Core i7-3615QM
Posts
5
#3
Hey Harrylowt, I tried using the DISM but the problem still remains.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung Series 7
    CPU
    Intel Core i7-3615QM

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#4
Try:
  1. Delete everything under C:\Windows\SoftwareDistribution\Download. This folder contains all the windows updates downloaded and if they are corrupted, they will cause Windows Updates to fail.
  2. Try Windows Updates again.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
5
#5
After I deleted the content of the Downloads folder and tried to install the updates again rather than the 800F0922 and 80071A91 errors, I got 80070003 and 80246007 errors instead, with all of the updates failing to install.

Trying it once again after that the errors were this time 80070003, 800F0922 and 80071A91.

At least we're making some kind of progress. :)
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung Series 7
    CPU
    Intel Core i7-3615QM

Harrylowt

New Member
Pro User
UK

Posts
333
#6
can you try,

Disabling secure boot

Try install windows updates again. If you have KB2871690 specifically - try it manually.

Then enable secure boot again.

Cheers,
Harry
 

My Computer

System One

  • OS
    Windows Server 2012 R2 / 8.1
Posts
5
#7
Still no luck after trying the secure boot.

Another weird thing that happens is that even after the updates fail I still get to option to "Update and restart" Windows. The system then goes through the normal actions off supposedly installing the updates while restarting. When I then open Windows Update again the installed updates are gone until I click on the Check for Updates and they re-appear once again.

Really appreciate all the help offered so far, hopefully we can figure this thing out.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung Series 7
    CPU
    Intel Core i7-3615QM
Posts
1,870
#8
I did this... Is it safe to delete files Under - Microsoft Community

Essentially you stop the update service, rename softwaredistribution folder and then restart the update service.

You lose your previous update history but it worked for me. It is what TopGun said above but with net stop wuauserv first.

If the update works then you can delete the renamed folder.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Posts
1,870
#10
Well you could try renaming/deleting the whole c:\softwaredistibution folder I suppose and see if that helps.

Last time I had this issue (at 8 not 8.1 and with Office updates rather than Windows) I gave up and re-installed. Not a helpful answer I'm afraid. Perhaps someone else could help.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#11
Please double check if your current Date and Time is set correctly. Updates may also fail if it isn't set correctly.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

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