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Windows Update Error Code 800736B3


Posts
7
#1
Hi
You must get this a lot but I've tried every method mentioned before here.

I get this error when installing updates. Can someone guide me on how to troubleshoot it?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
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    Strayan Cable
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    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
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2,402
#2
What updates are you trying to install?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
7
#3
Clipboard01.jpg

A bunch of them (sample selection attached). I always get an error.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
    Internet Speed
    Strayan Cable
    Browser
    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#4
Have you tried the methods in the answer of this link of Microsoft forum?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
7
#5
sfc /scannow works fine.

When i try the second method I get this error
Clipboard01.jpg

Any idea on how to rectify? Thanks for the help so far!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
    Internet Speed
    Strayan Cable
    Browser
    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#6
You get that error because you misspelled it.
DISM.exe /Online /Cleanup-Image /Restorehealth is what you're saying

DISM.exe /Online /Cleanup-Image /RestoreHealth is what it should be.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
7
#7
Tried the command you said- same error.

Clipboard01.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
    Internet Speed
    Strayan Cable
    Browser
    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#8
Oops, its just 'DISM', without the '.exe'

If you use 'StartComponentCleanup' its 'DISM.exe'
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
7
#9
Clipboard01.jpg
Same error
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
    Internet Speed
    Strayan Cable
    Browser
    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#10
Please try these commands again in this order,
Dism /Online /Cleanup-Image /RestoreHealth
sfc/scannow,
reboot, try sfc/scannow again, reboot and upload the log file please.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
7
#11

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i5 4670K
    Motherboard
    AsRock Extreme 4 Z87
    Memory
    8GB
    Graphics Card(s)
    Sapphire 7950
    Hard Drives
    1TB WD Caviar Blue
    250GB Samsung 840 Evo SSD
    PSU
    Silverstone Strider 550W
    Case
    Silverstone RL01
    Cooling
    Coolermaster TX3
    Keyboard
    A4Tech $2 Variety
    Mouse
    Steelseries Kinsu
    Internet Speed
    Strayan Cable
    Browser
    Firefox/Canary
    Antivirus
    Avast

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#12
Please use these commands in admin prompt:
Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

As it seems to be there could be some corruption.

If the commands above don't work, use a windows installation disk for repairation.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,402
#13
How is it going?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset