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Windows unable to update - help


Posts
2
#1
Guys pls help me with this. First of first, sorry for bad English. I have some old pc with 8.1 x64 pro on him. Its on Slovenian language and I somehow maneged to change it to English. I have tried everything, today i ran sfc scan and i think its best to upload it here so u can help me.

I tried with dism iso, with regedit, with troubleshooter, tried with scripts, gpedit, scan it with malwarebytes, antivirusies. I dont no what else to do. Today i ran dism scanhealth and it says its repairable, i tried sfc / scannow and everything. I tried to install updates manually but with no success. Now i tried update troubleshooter and it stuck on stopping bits, this is the first time its stopped there. I tried to manually repair windows update but had some issues with renaming Software Distribution, after that I user takeown /f and did it somehow but in the end it didnt even matter. Im trying to upload cbs log but have some issues with allowed extension. I dont have install cd for 8.1.
I will post some of the errors here and when fix this i will attach whole file, sry for this

2019-04-13 11:48:55, Info CSI 00000008 CSI Store 818699208976 (0x000000be9e468910) initialized
2019-04-13 11:48:55, Info CSI 00000009 StoreCorruptionRepair transaction begun. WcpVersion: [l:78{39}]"6.3.9600.17709 (winblue_r9.150219-1500)".
2019-04-13 11:48:55, Info CSI [email protected]/4/13:09:48:55.783 Starting corruption detection (InnerFlags=5)
2019-04-13 12:04:25, Info CSI 0000000b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
Found: {l:32 b:hyDk3BXuVEmGLmMMYKyiT59XkHrpGhm9a4DXTb14jjU=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2019-04-13 12:04:25, Info CSI 0000000c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
Found: {l:32 b:uJb1xc+7UfB0sWDxWhgMheOSADljkxkTslfhp7nidZg=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2019-04-13 12:27:27, Info CBS Session: 30732771_2113791256 initialized by client WindowsUpdateAgent.
2019-04-13 12:31:48, Info CSI 0000000d Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:TnMfFx8mOA2hP9AU3AALh6FOE3Y64gU6+Np6Nnsmpaw=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2019-04-13 12:33:01, Info CSI [email protected]/4/13:10:33:01.440 Corruption detection complete. numCorruptions = 3, Disp = 1.
2019-04-13 12:33:02, Info CBS Repr: CSI meta data corruption found, will commit repair transaction if repair is asked.
2019-04-13 12:33:02, Info CSI [email protected]/4/13:10:33:02.847 CSI Transaction @0xbe9f9d01a0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30732765_3863302382:1/"

2019-04-13 12:33:03, Info CSI [email protected]/4/13:10:33:03.03 CSI Transaction @0xbe9f9d01a0 destroyed
2019-04-13 12:33:03, Info CBS Repr: CSI Store check completes
2019-04-13 12:33:03, Info CBS Ensure CBS corruption flag is clear
2019-04-13 12:33:03, Info CBS
=================================
Checking System Update Readiness.

(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json
(p) CSI Payload Corrupt amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json
(p) CSI Payload Corrupt amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB




Then i have this errors

2019-04-13 12:42:02, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2019-04-13 12:42:02, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]





I am sorry for posting like this but i dont know what to do with this pc anymore but i really need it.
 

My Computer

System One

  • OS
    Windows 8.1 pro
    Computer type
    PC/Desktop
    CPU
    Intel
    Motherboard
    Intel
    Browser
    Chrome
Posts
2
#2
Ok, here it is. Meanwhile i run troubleshooter again and get message that some windows update components need to be repaired, after that i tried to manually install update KB3118401 and got 0x8024001e error.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 pro
    Computer type
    PC/Desktop
    CPU
    Intel
    Motherboard
    Intel
    Browser
    Chrome
#3
Have you run the Windows Update repair batch script (attached) from an Administrative Command Prompt? I have found that it often has to be run twice. You mentioned that you ran DISM, but did you run it with the RestoreHealth option?
DISM /Online /Cleanup-Image /RestoreHealth
I know how frustrating Windows Update issues can be. Given what you have already tried, I doubt that thes suggestions will solve your problem, but it can't hurt to try. Good luck!
 

Attachments

My Computer

System One

  • OS
    Windows 8 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS8500
    CPU
    Intel i7
    Memory
    12GB
    Browser
    Firefox
    Antivirus
    Avast Free Antivirus

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