Solved Windows Store "Your PC is not connected to the internet"

Poppycop

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15
I have had this issue for several months now, all of the solutions on this forum and other website have not worked for me, if anybody can help me with this issue it would be appreciated!

So basically, whenever i try to open the windows store (and most other windows 8 apps) it says it can't connect to the servers.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
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    Logitech M510
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    Google Chrome
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    Webroot SecureAnywhere
Bump

bump, still havent fixed this
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere
anybody have any ideas?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere
Yes, it is currently 8:44 in Arizona
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere

hello ,try this suggestion from answers.microsoft.com

Run WSReset.exe (which clears out the Windows Store app cache) and as soon as that was done my Windows Store app started to work as it should..

so right click on the windows icon,lower left corner ,and open run .and type in wsreset.exe .

good luck
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Sadly caperjack it did not work, I still have the same message after i go back into the store. Do you have any other suggestions?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Trying it right now, after it is finished I'll tell you how it went. :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere
weird ,sorry that all I have , you could search the tutorial section for more info on running dism
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
download and run the dsim.bat file ,it will run dism and sfc for you .good luck
 

Attachments

  • dism.bat
    135 bytes · Views: 56

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
It's working this time will respond when finished. I hope you know how much I appreciate this :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere
post the content of the cbs.log ,found in c:\windows\logs\cbs\cbs.log..
just copy and past it into your nrxt post .

not sure why it doesn't complete the scan ,myself I have never had an issue like this ,but see it on this forum all the time ,and most time I think the cure is doing a windows refresh
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
Is there any other possibility? I'm not entirely willing to erase all of my programs for this.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Mouse
    Logitech M510
    Browser
    Google Chrome
    Antivirus
    Webroot SecureAnywhere
someone else might come by with a suggestion ,but I am all out of ideas ,sorry

below is a quote from you first post .seems to me if you really want the store to work ,refresh just might be your only option
all of the solutions on this forum and other website have not worked for me,
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
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