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Windows software won't run


MrPenguin

New Member
Posts
1
#1
Hi.

Some of the software on my Windows 8.1 laptop will not run I have no idea why. Even notepad comes up with a error saying this app wont run on this pc. A launcher for some other software doesn't start and Firefox throws back an error about mozglue.dll windows action centre wants me to restart the computer to fix drive errors. I am assuming all these issues are related. The only software I installed recently was steam and a game and it is also installed on another computer running Windows 10 and there is nothing wrong with that computer.

Any ideas? My lenovo came with some recovery tools so I could just start from the beginning.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo Y50
    CPU
    Core i7 Quad Core
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GEORGE GTX
    Monitor(s) Displays
    UHD Laptop Display
    Browser
    Firefox
    Antivirus
    Norton 360 3 PC 2 Year license and Malwarebytes Free

gator2013

New Member
Pro User
St. Augustine

Posts
387
#2
Hi.

Some of the software on my Windows 8.1 laptop will not run I have no idea why. Even notepad comes up with a error saying this app wont run on this pc. A launcher for some other software doesn't start and Firefox throws back an error about mozglue.dll windows action centre wants me to restart the computer to fix drive errors. I am assuming all these issues are related. The only software I installed recently was steam and a game and it is also installed on another computer running Windows 10 and there is nothing wrong with that computer.

Any ideas? My lenovo came with some recovery tools so I could just start from the beginning.
First thing I would do is run Sfc /scannow from Adm Command Prompt. If it finishes with no errors get back.

If any errors run Dism /Online /Cleanup-Image /RestoreHealth from Adm Command Prompt. If it says errors repaired run Sfc /scannow andGet back with results.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium