Windows not updating when restarting

Liz81

Member
Member
Messages
58
Hey

When I shut down my computer, I had the option to update and restart. So I picked that option so I can install updates. I did that and my computer just restarted without installing anything. I figured it was just a one time thing so I did it again after my computer started back up. Same result. My computer will restart but won't install anything. I would see a blue screen saying "installing updates" or "working on updates" whenever my computer install updates in the past whenever I'm prompted to install new updates and usually there's no problems. Any ideas?

My specs
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Browser
    Mozilla Firefox and Google Chrome
    Antivirus
    McAfee
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