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Windows MS account, revert to local account without psword


New Member
Hi, for a neighbour up the road, there son is seriously ill and in recovery (brain damage). He has a tablet running Windows 8 or 8.1 with a Microsoft account which sadly none of them know the password. They wish to access the tablet in the hope of showing him pictures to aid in recovery.

Normally if it was a PC I would quiet happily transfer all of the data off using a caddy or USB CD rom/ boot disk but this doesn't seem possible at the moment.

Is there a way to access the user account, or downgrade back to a local without actually logging in? netplwiz?

Possible chance of doing a forget password if the account is linked to his mobile.

Thanks, James

My Computer

System One

  • OS
    Windows 9.1


VIP Member
Pro User
Possible chance of doing a forget password if the account is linked to his mobile.
I would try this route first. You will find out right away if the account is linked. Also there is less chance of scrambling something on the machine. Once you can log in then it is trivial if you want to switch to a non MS account. If online doesn't seem to handle it try calling customer service for Outlook. They must have a record of the IP for the device and you should be able to come up with some method of verifying identity so they can clear the password for you.

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    System Manufacturer/Model Number
    Toshiba Satelite C55D-A Laptop
    AMD EI 1200
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Built in
    Touch pad