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Windows Explorer Thumbnails not getting saved


xankazo

Member
Member
Santo Domingo

Posts
19
#1
Not matter how many times I let Explorer build the thumbnails, after any reboot or shutdown/power-on the thumbnails get erased and I have to rebuild them again. It happens with all images and videos the same. Any idea why is this happening?

IMO, Windows 8 is definitely cool, but it has some rough edges that should've been ironed out before prime time.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64 Evaluation
    CPU
    Intel Core 2 Duo E6750
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    Gigabyte GA-P35-DS3L
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netbox

Geek Customizer
Member
In My PC

Posts
32
#2
I too experience these behaviour. everytime I open Explorer (File Explorer on Windows 8) it always loads the thumbnails it doesn't save...

any ideas guys?
 

My Computer

System One

  • OS
    Win7 Pro (SP1 x64) & Win8 Pro (RTM x64)
    System Manufacturer/Model
    HP G62-340US
    Memory
    4GB
    Screen Resolution
    1366x768

xankazo

Member
Member
Santo Domingo

Posts
19
#4
It looks like either this is an isolated issue or people just don't pay any mind to it. :S
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64 Evaluation
    CPU
    Intel Core 2 Duo E6750
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4GB G.Skill
    Graphics Card(s)
    EVGA GeForce GTX 460
    Sound Card
    Auzentech X-Fi Prelude
    Monitor(s) Displays
    AOC 22-Inch
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung 750GB (Internal) -
    Seagate Free Agent Go 500GB [External]
    PSU
    Corsair CX400
    Case
    RAIDMAX Sagitta
    Keyboard
    Kensington SlimType
    Mouse
    Logitech G7
    Internet Speed
    2 Mbit / 1 Mbit

netbox

Geek Customizer
Member
In My PC

Posts
32
#5
I have other thing in mind though ;)

They just dont know the answer and leave this thread
 

My Computer

System One

  • OS
    Win7 Pro (SP1 x64) & Win8 Pro (RTM x64)
    System Manufacturer/Model
    HP G62-340US
    Memory
    4GB
    Screen Resolution
    1366x768

bala8

New Member
Madurai

Posts
10
#6
exactly, its quite annoying. when you check the thumbnail cache in system clean up it shows only 1 mb. adding to this video thumbnails generating everytime entering the video folder is frustrating
 

My Computer

System One

  • OS
    Windows 7 64 bit / WIndows 8 64 bit
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    Self Assembled
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    core i3 540 @ 4.1 ghz
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    ASUS P7H55M/USB3
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    4GB GSKILL Ripjaws @ 1600mhz
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    LG E2240
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dyablor

New Member
Tulcea

Posts
11
#7
I followed the thread to see if anyone answers, but only now i created an account to answer to this. My system has the same behaviour on Win 8 Enterprise x64. It will recache files every time i access the folder containing pictures and videos.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    CPU
    Intel E8200, 2.66 GHz
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4 GB Kingmax 1066 MHz
    Graphics Card(s)
    Nvidia Geforce 8600 GT
    Sound Card
    Realtek
    Monitor(s) Displays
    17" LG L1753S
    Screen Resolution
    1280x1024
    Hard Drives
    Seagate 320 GB
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    Sirtec 500 W
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    Spire
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    Genius Slimstar 320
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    Razer Deathadder
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    100 Mb/s

R0bR

New Member
Member
Posts
534
#8
Is where you are storing your pictures and videos a network location like a NAS share? If YES then your thumbnails won't be cached because network locations are not indexed. If you want the network location to be indexed you need to make the files available offline so that a cached copy is made local which can be indexed. However that defeats the purpose of having files on a NAS share to begin with so it's not really a solution. This has been an issue since Windows 7.

If it is local to the computer then either add the location to a library or check your index options and make sure the location is being indexed.
 

My Computer

System One

  • OS
    Windows 7, Windows 8 RP

Anusha

New Member
Member
Kawasaki, Japan

Posts
108
#9
I had this problem with Windows 7 too. Never found an answer then.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    Intel Core i7 4790K @4.5GHz
    Motherboard
    Asus ROG Maximus VII Gene
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    16GB A-DATA DDR3-2400
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    Gigabyte GTX 970 Gaming G1
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    QNIX QX2710
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    2560x1440
    Hard Drives
    Samsung 840 series 250GB
    Toshiba DT01ACA300 3TB (Data)
    Western Digital Caviar Green WD30EZRX-00DC0B0 3TB (Backup)
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    Silversonte G series 750W
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    Silverstone Sugo SG09
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    Noctua NH-U12S
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    Google Chrome
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xankazo

Member
Member
Santo Domingo

Posts
19
#10
Is where you are storing your pictures and videos a network location like a NAS share? If YES then your thumbnails won't be cached because network locations are not indexed. If you want the network location to be indexed you need to make the files available offline so that a cached copy is made local which can be indexed. However that defeats the purpose of having files on a NAS share to begin with so it's not really a solution. This has been an issue since Windows 7.

If it is local to the computer then either add the location to a library or check your index options and make sure the location is being indexed.
Neither files in the library nor in the index are free from this issues. Thumbnails are not remembered anywhere, not even in the local drive.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64 Evaluation
    CPU
    Intel Core 2 Duo E6750
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4GB G.Skill
    Graphics Card(s)
    EVGA GeForce GTX 460
    Sound Card
    Auzentech X-Fi Prelude
    Monitor(s) Displays
    AOC 22-Inch
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung 750GB (Internal) -
    Seagate Free Agent Go 500GB [External]
    PSU
    Corsair CX400
    Case
    RAIDMAX Sagitta
    Keyboard
    Kensington SlimType
    Mouse
    Logitech G7
    Internet Speed
    2 Mbit / 1 Mbit

bala8

New Member
Madurai

Posts
10
#11
Bumping the thread, no solution yet?
 

My Computer

System One

  • OS
    Windows 7 64 bit / WIndows 8 64 bit
    System Manufacturer/Model
    Self Assembled
    CPU
    core i3 540 @ 4.1 ghz
    Motherboard
    ASUS P7H55M/USB3
    Memory
    4GB GSKILL Ripjaws @ 1600mhz
    Graphics Card(s)
    NVIDIA GTS 450 1gb DDR5
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2240
    Screen Resolution
    1920 x 1080
    Hard Drives
    SEAGATE 1 TB SATA2 + 1TB SATA3
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    Mercury
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    Logitech wireless k260
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xankazo

Member
Member
Santo Domingo

Posts
19
#12
This is totally pathetic. The kind of bug you gotta make sure not to appear in your final product. C'mon Microsoft!
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64 Evaluation
    CPU
    Intel Core 2 Duo E6750
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4GB G.Skill
    Graphics Card(s)
    EVGA GeForce GTX 460
    Sound Card
    Auzentech X-Fi Prelude
    Monitor(s) Displays
    AOC 22-Inch
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung 750GB (Internal) -
    Seagate Free Agent Go 500GB [External]
    PSU
    Corsair CX400
    Case
    RAIDMAX Sagitta
    Keyboard
    Kensington SlimType
    Mouse
    Logitech G7
    Internet Speed
    2 Mbit / 1 Mbit

netbox

Geek Customizer
Member
In My PC

Posts
32
#13
I think the temp fix for this is to clear out or remove your thumbnail cache and restart your windows 7/8 pc and let the thumbnails rebuild it again..
it works on my windows 8 (RTM) PRO x64, but do not know it will re-occurs after few days or restarts...
 

My Computer

System One

  • OS
    Win7 Pro (SP1 x64) & Win8 Pro (RTM x64)
    System Manufacturer/Model
    HP G62-340US
    Memory
    4GB
    Screen Resolution
    1366x768

xankazo

Member
Member
Santo Domingo

Posts
19
#14
I think the temp fix for this is to clear out or remove your thumbnail cache and restart your windows 7/8 pc and let the thumbnails rebuild it again..
it works on my windows 8 (RTM) PRO x64, but do not know it will re-occurs after few days or restarts...
That doesn't work, at least for Windows 8 Enterprise Evaluation.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64 Evaluation
    CPU
    Intel Core 2 Duo E6750
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4GB G.Skill
    Graphics Card(s)
    EVGA GeForce GTX 460
    Sound Card
    Auzentech X-Fi Prelude
    Monitor(s) Displays
    AOC 22-Inch
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung 750GB (Internal) -
    Seagate Free Agent Go 500GB [External]
    PSU
    Corsair CX400
    Case
    RAIDMAX Sagitta
    Keyboard
    Kensington SlimType
    Mouse
    Logitech G7
    Internet Speed
    2 Mbit / 1 Mbit

Monty22001

Member
Member
Posts
17
#15
I tried things today.. Such as:

Windows 8 | Stop Deletion of Thumbnail Cache - YouTube

Open
Control Panel>>
Search For (Edit group policy)>>
open it then choose
(User Configuration) >>(Administrative Templates) >>(Windows Components)>>(File Explorer)>>
disable (Turns off the caching of thumbnails in hidden thumbs.db files.)




=======----
----=======--

This does not work after a reboot. Win7 never lost thumbnails like this, it appears to be an open and annoying bug.
 

My Computer

System One

  • OS
    Win 8

dyablor

New Member
Tulcea

Posts
11
#16

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    CPU
    Intel E8200, 2.66 GHz
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4 GB Kingmax 1066 MHz
    Graphics Card(s)
    Nvidia Geforce 8600 GT
    Sound Card
    Realtek
    Monitor(s) Displays
    17" LG L1753S
    Screen Resolution
    1280x1024
    Hard Drives
    Seagate 320 GB
    PSU
    Sirtec 500 W
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    Spire
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    Genius Slimstar 320
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    Razer Deathadder
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    100 Mb/s

Monty22001

Member
Member
Posts
17
#17
I was very wary of changing system permissions on deep down folders like that that solution suggested. I tried it and they still deleted on reboot, maybe I didn't do it quite right, but I got rid of it. I hope this is on their radar cause it reminds me of how slow Vista was with network copies pre-SP1. This will probably (hopefully) be a service pack type fix.
 

My Computer

System One

  • OS
    Win 8

Anusha

New Member
Member
Kawasaki, Japan

Posts
108
#18
Well it shouldn't require a service pack. It's just a simple Windows Update update. Unless MS has screwed up somewhere really bad that it requires too many changes to be made to fix the problem. I don't believe that they don't know this problem exists.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY
    CPU
    Intel Core i7 4790K @4.5GHz
    Motherboard
    Asus ROG Maximus VII Gene
    Memory
    16GB A-DATA DDR3-2400
    Graphics Card(s)
    Gigabyte GTX 970 Gaming G1
    Monitor(s) Displays
    QNIX QX2710
    Screen Resolution
    2560x1440
    Hard Drives
    Samsung 840 series 250GB
    Toshiba DT01ACA300 3TB (Data)
    Western Digital Caviar Green WD30EZRX-00DC0B0 3TB (Backup)
    PSU
    Silversonte G series 750W
    Case
    Silverstone Sugo SG09
    Cooling
    Noctua NH-U12S
    Keyboard
    Generic
    Mouse
    Logitech G602
    Internet Speed
    200Mbps/200Mbps Fibre
    Browser
    Google Chrome
    Antivirus
    Windows Defender

dyablor

New Member
Tulcea

Posts
11
#19
As long as explorer.exe crashes often when thumbnails aren't deleted, i think they screwed it up big time. It may crash because it doesn't have the permission to delete things but that would be weird.
 

My Computer

System One

  • OS
    Windows 8 Enterprise x64
    CPU
    Intel E8200, 2.66 GHz
    Motherboard
    Gigabyte GA-P35-DS3L
    Memory
    4 GB Kingmax 1066 MHz
    Graphics Card(s)
    Nvidia Geforce 8600 GT
    Sound Card
    Realtek
    Monitor(s) Displays
    17" LG L1753S
    Screen Resolution
    1280x1024
    Hard Drives
    Seagate 320 GB
    PSU
    Sirtec 500 W
    Case
    Spire
    Keyboard
    Genius Slimstar 320
    Mouse
    Razer Deathadder
    Internet Speed
    100 Mb/s

Monty22001

Member
Member
Posts
17
#20
They messed up really bad on this. Someone above said it would be a simple windows update, but then they wouldn't take this long to fix it. I think this is a fundamental issue that needs an SP. Frankly, I don't think it would be too unlikely if the thumbnail cache issue lasts the entire lifespan of Win8. Something is wrong.
 

My Computer

System One

  • OS
    Win 8

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