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Solved Windows does not remember last user after reboot - Win8.1

Johncoool

New Member
A few months ago the system stopped remembering last user at reboot.

After each reboot the system just displays the user list.

I have checked the tutorial on this website to solve the problem but did not help.

I checked the registry values and it checks out with what I have. So it should work as far as the values go...

The problem did get solved briefly when I created new users but then while testing I discovered that clean boot and safe mode do not work. So I ran the windows repair as shown in the tutorial of this website and the issues did get solved for safe mode and clean boot.

Remembering last user did work after the repair for a while but then stopped again. Maybe when I was redoing the Windows updates (not sure when exactly).

Creating new users did not solve the problem as it did before the repair.

I did try the winaero tool from the tutorial just in case would help and in both settings it showed the user list only.

I need to pin point the cause of this issue. It might be a setting somewhere or it could be some installed software causing this.

Clean boot and Safe mode also do not work after the updates. It just shows a blank screen and cursor and it seems to restart over and over (screen not all of the system) with network Icon only showing and flickering.

All might be related to the same issue.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

Johncoool

New Member
I only tried the one I mentioned above. The one using the winaero tool.

I think it is a windows update causing a conflict somewhere in the system...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Johncoool

New Member
You can read what I did in my 1st post...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp
It's possible a Windows Update may have reset some system settings back to default.

Normally, you will see the last user on the sign in screen by default in Windows 8.1, so you wouldn't need to do anything in the tutorial unless you wanted all users to show on the sign-in screen instead.

An exception is if you have secure sign-in enabled which will cause all users to show on the sign-in screen.

Are the accounts password protected?

Not sure about why clean boot and safe mode not working. If you have time, you might consider a clean install to start fresh.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

Johncoool

New Member
Ok,

Let's work backwards then...
Yes I use passwords on all the accounts.

Where are the settings for secure sign-in located? I will check them...

Do you what updates are related to my issue then I can try to remove them and see the results...

A restore point was created during the windows update. I can also go back to it and install a few at a time and test. But that will take some time.

No point of fresh install if it is conflicting with software on my system... The problem will just show up again.

I think I just need to locate that one or more windows update.

I saw other people facing similar issues on the internet. So it is better to try and find the solution before moving on...

I got time to do testing advised by you.

[BGCOLOR=transparent][/BGCOLOR]
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

Johncoool

New Member
I use to use that to unlock my system a long time ago (before I refreshed it). But I stopped because it kept on causing the system to hang.

I installed all the updates on the same day. It will take a while to find it that way.

[BGCOLOR=transparent]Do you know any updates that can be causing these issues?[/BGCOLOR]
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp
I'm not aware of any specific update unfortunately. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

Johncoool

New Member
Ok
then I will get on this- I hope it will solve the problem.

Then I will post the update that is causing this. If any......
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp
Be sure back up anything you do not want to lose first to be safe.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

Johncoool

New Member
The latest update is that there is no exact reason that causes these issues.

I enabled boot log and rebooted into safe mode.

[BGCOLOR=transparent]The attached file contains the log and it has over 1300 entries. but they are all for that log. I cleared the others out by the time stamp.[/BGCOLOR]

Can someone check them and see if they can find the issue...

I have found over 50 posts with the same issue and no one seems to be able to pin point the issue.
 

Attachments

  • ntbtlog.txt
    193.7 KB · Views: 0

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Johncoool

New Member
I reinstalled windows.

Close the thread...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G50-80
    CPU
    I3 1.7GHz
    Memory
    12GB
    Graphics Card(s)
    Intel
    Antivirus
    Free-AVG

Brink

Administrator
Administrator
mvp
Sorry it took a reinstall. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Name
    Shawn Brink
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
    State/Region Flag
    us oklahoma

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