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Solved Windows Defender and 360 Total Security Keep Turning Off

Koukol

New Member
Hello, lately I've been getting a warning, in my action center tool bar, that my Windows Defender and 360 are turned off so I'm not protected. However, when I click on 360 it says it's on. ??? My guess is there's a conflict between the two so I'm wondering what to do?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

Koukol

New Member
OK...
I'm still getting the warning, through my Action Center, that my 360 and Windows Defender are turned off.

I open it and click on start 360 (which I have to confirm I trust it)...yet the status stays "off."
???
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

cipals15

Member
Member
I am just thinking that your 360 might be updating itself automatically then restart itself automatically as well. During the restart process, the Windows Action Center detects 360 to be turned of for a short period of time and gives that warning message.
 

My Computer

System One

  • OS
    Windows 7

Koukol

New Member
I am just thinking that your 360 might be updating itself automatically then restart itself automatically as well. During the restart process, the Windows Action Center detects 360 to be turned of for a short period of time and gives that warning message.

OK...next time I'll ignore the warning and see if it goes away.
Cheers!

Edit~I'll mark this as solved for now.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

Koukol

New Member
OK...
this doesn't seem right.

I'm getting this warning again.


Installed Ant-virus protection
360 Total Security~off
Windows Defender~off

Installed Anti-spyware protection
360 Total Security~off
Windows Defender~off

This doesn't seem normal to me.

Should I get rid of one?
If yes...which one and do I need to replace it?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

Phone Man

Retired Bell Head
VIP Member
Pro User
I have seen this before. You can try and uninstall 360 and then see if you can get Defender to turn on. Try updating Defender and run a scan and after Defender is happy then install 360 and see if that helps.

Jim :cool:
 

My Computer

System One

  • OS
    Windows 7 HP 64bit, Windows 8.1 Pro w/Media Center 64BIT
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS - Home Built
    CPU
    AMD Phenom II X6 1100T
    Motherboard
    ASUS M5A99X EVO
    Memory
    Crucial Balistic DDR-3 1866 CL 9 (8 GB)
    Graphics Card(s)
    MSI R6850 Cyclone IGD5 PE
    Sound Card
    On Chip
    Monitor(s) Displays
    ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two WD Cavier Black 2TB Sata 6gbs
    WD My Book Essential 2TB USB 3.0
    PSU
    Seasonic X650 80 Plus GOLD Modular
    Case
    Corsair 400R
    Cooling
    Antec Kuhler H2O 620, Two 120mm and four 140mm
    Keyboard
    AVS Gear Blue LED Backlight
    Mouse
    Logitech Marble Mouse USB, Logitech Precision Game Pad
    Internet Speed
    15MB
    Antivirus
    NIS, Malwarebytes Premium 2
    Other Info
    APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program,
    Motorola SB6120 Gigabit Cable Modem.
    Brother HL-2170W Laser Printer,
    Epson V300 Scanner

Koukol

New Member
I have seen this before. You can try and uninstall 360 and then see if you can get Defender to turn on. Try updating Defender and run a scan and after Defender is happy then install 360 and see if that helps.

Jim :cool:

I'll give that a try...thanks, Jim.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360

Koukol

New Member
Since I deleted 360 I thought I'd try AVG.
So far my Action Center isn't telling me both WD and AVG are off.

I'm going to leave WD off and use AVG.
If this is not wise...someone please let me know.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy dv7
    Browser
    Firefox
    Antivirus
    360
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