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Windows cannot start this hardware device


New Member
Hi I am currently looking for some

I have a Acer Aspire V5 laptop and a Toshiba 1 tb hard drive I have been trying to get my laptop to read my hard drive but it wont it no longer comes up as Toshiba in my computer it says Local disk (E:) and I went into the property's and it has a warning message as follows

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I do not know what has happened as I can still plug my hard drive into my WD media player & it works I can no longer put movies on my hard drive from my laptop.

Please help I am not computer savy at all.


My Computer

System One

  • OS
    Windows 8
    Computer type
    System Manufacturer/Model
    Acer V5