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Surely it's all about the driver and application support. The 64-bit OS has been around for years yet how many apps natively support 64-bit? Not even the latest version of Office (2007) has a 64-bit version. I think that while a change is necessary it takes more than just Microsoft to embrace it and developers don't seem that keen at the moment.
Office 2007 is also, what? 3 years old? (lol) Office 2010 will have a 64-bit version.