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Windows 8 x64 Ent | DRIVER IRQL | L1C63x64.sys

tridy

New Member
Asus notebook: G75VW
Core i7-3630QM
16GB RAM
GeForce GTX670 3GB

Hello.
I have been struggling with my notebook network card for a couple of months now. It gives DRIVER_IRQL_NOT_LESS_OR_EQUAL caused by L1C63x64.sys now and then.

- I went all the way from the driver that comes with the installation of Windows 8 (2.0.0.4) to the Asus Website driver 2.1.0.7 to qualcomm website drivers 2.1.0.12, 2.1.0.14, 2.1.0.15 and none of those solved the issue. The BSOD comes once per week or so.
- At some point I re-installed Windows 8. However it did not solve the problem either.
- I switched to WiFi instead of wired for 2 weeks and there were no problems. I could have been just lucky though.
- I am currently running the latest driver (L1C63x64.sys) and got the BSOD today as well:
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
02/21/2013
2.1.0.15

I have attached 2 mini dumps: one from the version 2.1.0.14(the driver file actually says 2.1.0.13 but the install package says 2.1.0.14) and another from the latest BSOD of the driver version 2.1.0.15.

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8 x64 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    G75VW
    CPU
    Core i7-3630QM
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX670 3GB
    Browser
    Waterfox
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Several possibilities here:
- both versions of the driver are bad (unlikely, but possible)
- the hardware (network card) is bad
- other, 3rd party programs are bad - causing the driver to crash (most likely).

To help figure this out, we'll need this info: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

I would also suggest running Driver Verifier according to these instructions: Driver Verifier Settings

My hunch here is a problem with the Viscosity VPN Virtual Adapter - try uninstalling it to see if that stops the problem (it's the only other 3rd party network driver in the raw stack text).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Afc.sys Wed Jul 12 01:48:20 2006 (44B48D24)
Arcsoft(R) ASPI Shell (CD/DVD program)
http://www.carrona.org/drivers/driver.php?id=Afc.sys

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

ISODrv64.sys Thu Jan 28 22:39:02 2010 (4B625856)
ISO CD-ROM Device Driver - ISODrive
http://www.carrona.org/drivers/driver.php?id=ISODrv64.sys

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

visctap0901.sys Fri Dec 23 21:38:41 2011 (4EF53B31)
Viscosity VPN Virtual Adapter
visctap0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Apr  2 10:00:24.530 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040213-8281-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]4 days 20:33:54.281[/B]
*** WARNING: Unable to verify timestamp for L1C63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
Probably caused by :[B]L1C63x64.sys ( L1C63x64+6be7 )[/B]
BugCheck [B]D1, {0, 2, 0, fffff88003af7be7}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88003af7be7, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  openvpn.exe
FAILURE_BUCKET_ID: [B]AV_L1C63x64+6be7[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  G75VW.223
  BIOS Release Date             01/07/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G75VW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 18 21:30:05.499 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031913-10828-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]2 days 8:28:24.251[/B]
*** WARNING: Unable to verify timestamp for L1C63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
Probably caused by :[B]L1C63x64.sys ( L1C63x64+6adb )[/B]
BugCheck [B]D1, {0, 2, 0, fffff88003991adb}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88003991adb, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  openvpn.exe
FAILURE_BUCKET_ID: [B]AV_L1C63x64+6adb[/B]
CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2395[/B]
  BIOS Version                  G75VW.223
  BIOS Release Date             01/07/2013
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  G75VW
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Apr  2 10:00:24.530 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Afc.sys                     Wed Jul 12 01:48:20 2006 (44B48D24)[/B][/COLOR]
[COLOR=RED][B]ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
[COLOR=RED][B]ISODrv64.sys                Thu Jan 28 22:39:02 2010 (4B625856)[/B][/COLOR]
[COLOR=RED][B]atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)[/B][/COLOR]
[COLOR=RED][B]visctap0901.sys             Fri Dec 23 21:38:41 2011 (4EF53B31)[/B][/COLOR]
AsHIDSwitch64.sys           Wed May 30 22:38:32 2012 (4FC6D9A8)
btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
btath_flt.sys               Thu Sep 27 05:49:09 2012 (50642115)
btfilter.sys                Mon Oct 22 05:58:17 2012 (508518B9)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
ctxusbm.sys                 Fri Nov 30 11:09:56 2012 (50B8DA54)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
nvlddmkm.sys                Sat Feb  9 18:13:08 2013 (5116D804)
L1C63x64.sys                Wed Feb 20 04:26:45 2013 (512496D5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar 18 21:30:05.499 2013 (UTC - 4:00)**************************
L1C63x64.sys                Fri Dec 14 03:24:04 2012 (50CAE224)
[/font]
http://www.carrona.org/drivers/driver.php?id=Afc.sys
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=ISODrv64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
visctap0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
AsHIDSwitch64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

tridy

New Member
Hi.

Thanks for the info. I am attaching the ZIP file from SF Diagnostic Tool.
I will uninstall Viscocity, update the drivers and report the progress.
 

My Computer

System One

  • OS
    Windows 8 x64 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    G75VW
    CPU
    Core i7-3630QM
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX670 3GB
    Browser
    Waterfox
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.

These devices are disabled. Is this deliberate? If so, why?
Bluetooth Device (Personal Area Network) BTH\MS_BTHPAN\7&73D16E4&1&2 This device is disabled.
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter PCI\VEN_168C&DEV_0032&SUBSYS_2C971A3B&REV_01\4&565FB23&0&00E1 This device is disabled.
Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_RFCOMM\7&73D16E4&1&0 This device is disabled.

Lot's of Live Kernel issues in the WER section of MSINFO32. Please run these free hardware diagnostics: Hardware Diagnostics
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

tridy

New Member
The devices are disabled because I do not use/need them (wifi and bluetooth) Could that actually cause any problems?

I will shortly update SSD firmware and run diagnostics.
 

My Computer

System One

  • OS
    Windows 8 x64 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    G75VW
    CPU
    Core i7-3630QM
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX670 3GB
    Browser
    Waterfox
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Probably not (although the drivers for disabled devices may not get updated).
I ask because I want to know if you did it because of a problem - or if you just didn't need it.
If it was because of a problem, then we'd have to look into it further.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

tridy

New Member
SSD: Already had the latest firmware. Intel SSD Toolbox did not find any errors.
RAM: Windows Memory Diagnostics did not find any errors.

I believe I managed to uninstall all the drivers you mentioned and uninstalled Viscosity VPN.

Now I will get it a good test run for two weeks or so. I will write back if BSOD came or not.
 

My Computer

System One

  • OS
    Windows 8 x64 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    G75VW
    CPU
    Core i7-3630QM
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX670 3GB
    Browser
    Waterfox
    Antivirus
    Windows Defender

tridy

New Member
One month and no BSOD. So, it was one of the drivers that I have uninstalled.
Thanks for your help.
 

My Computer

System One

  • OS
    Windows 8 x64 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    G75VW
    CPU
    Core i7-3630QM
    Memory
    16GB
    Graphics Card(s)
    GeForce GTX670 3GB
    Browser
    Waterfox
    Antivirus
    Windows Defender

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