Windows 8 won't recognize my mouse and keyboard

Roydyment

New Member
Messages
1
After an update, Windows 8 won't recognize my mouse and keyboard. I can't enter any info or get past my
login screen. How do I get this resolved.
 

My Computer

System One

  • OS
    8.1
You didn't tell us anything about this computer - notebook or PC or what type keyboard and mouse. Are they USB? Wireless through one dongle or two?

I would try a different keyboard and see what happens.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop
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