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Windows 8 - Will not connect to wifi only wired connection


staceyx91

New Member
Posts
1
#1
Hi,

I'm alright with technology but I've come across a problem I cannot solve.

About two weeks ago I turned my laptop on and everything went blank, it couldn't read my drives, no data, nothing. After rebooting it a few times (with a lot of swearing and threatening to chuck it out of the window) eventually everything came back.

HOWEVER, since that night I have been unable to have a stable wireless connection. I have even reset my laptop to a factory setting. I then sent it away to get repaired and I'm still having the same issue. I've spent about two hours on the phone with my ISP but all of my other devices such as phone and iPad connect to the internet fine, although it does drop randomly every now and then.

I have a perfect connection when it is wired and works at a very good speed but if I try to connect to wifi it either says 'Unable to connect to this network' or 'limited' internet connection. My wifi also works to my ps3 and I'm able to stream videos without any annoying buffering.

The make is Lenovo and the model is Z580. It's about a year and a half old.

Is my wifi card (if there is one?!) broken? Can I just buy a USB port dongle that will connect to the internet? Or is there a magical cure?!
 

My Computer

System One

  • OS
    Windows 8