• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Windows 8 Wifi Help


Gavilan101

New Member
Posts
4
#1
Hi All,

I recently did an upgrade from Windows 7 Ultimate 32 Bit to Windows 8 Pro 32 Bit

Im been experiencing an issue with my wifi connectivity only on my Windows 8 Laptop (Limited Connectivity)

Apart from that the Wifi works perfectly with my Windows 7, and other mobile platforms ect

I've tried uninstalling and reinstalling the drivers and the problem still presists

I've got a Acer Travelmate 5742G

This is my Wifi Troubleshooting Report:


Publisher details

[TD="class: heading"]Windows Network Diagnostics[/TD]
[TD="align: right"]

[/TD]



[TD="class: title, colspan: 3"]Issues found[/TD]

"WiFi" doesn't have a valid IP configuration
"WiFi" doesn't have a valid IP configuration

[TD="width: 90"]Not fixed[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]


Detection details

[TD="class: heading"]Issues found[/TD]
[TD="align: right"]

[/TD]



6

[TD="class: title"]"WiFi" doesn't have a valid IP configuration

[/TD]

[TD="class: content"][/TD]

[TD="class: content"]

[/TD]



[TD="class: heading"]Detection details[/TD]
[TD="align: right"]

[/TD]




Diagnostics Information (Network Adapter)

Details about network adapter diagnosis: Network adapter WiFi driver information: Description . . . . . . . . . . : Broadcom 802.11n Network Adapter Manufacturer . . . . . . . . . : Broadcom Provider . . . . . . . . . . . : Broadcom Version . . . . . . . . . . . : 5.100.249.2 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem91.inf Inf File Date . . . . . . . . . : 04 June 2011 20:23:59 Section Name . . . . . . . . . : BCM43XNG_NT61 Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4357 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9



Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: b83f7290-c78f-467c-be65-3b3c359e8c4d Interface name: Broadcom 802.11n Network Adapter Interface type: Native WiFiConnection incident diagnosed Auto Configuration ID: 1 Connection ID: 2Connection status summary Connection started at: 2012-11-02 19:55:52-351 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: SuccessList of visible access point(s): 4 item(s) total, 4 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID-------------------------------------------------------------------------E0-91-F5-4E-18-B2 Infra <unknown> -71 11 Net_Gear10130-46-9A-FA-91-CA Infra <unknown> -37 1 NETGEARF4-6D-04-E0-25-54 Infra <unknown> -63 6 ASUSF4-EC-38-E9-CF-AC Infra <unknown> -94 2 indexConnection History Information for Auto Configuration ID 1 List of visible networks: 4 item(s) total, 4 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra <unknown> Yes 38 Yes Net_Gear101 Infra <unknown> Yes 95 Yes NETGEAR Infra <unknown> Yes 70 Yes ASUS Infra <unknown> Yes 0 Yes index List of preferred networks: 0 item(s) Information for Connection ID 2 Connection started at: 2012-11-02 19:55:52-351 Auto Configuration ID: 1 Profile: ASUS SSID: ASUS SSID length: 4 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: f4-6d-04-e0-25-54 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 26 Ndis Tx: 34 Unicast decrypt success: 4 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 2154 Rx failure: 2145 Tx success: 0 Tx failure: 0 Tx retry: 0 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 0 Roaming history: 2 item(s) Times: 2012-11-02 20:01:09-636 Roamed from BSSID: f4-6d-04-e0-25-54 Reason: 0x00010003 Times: 2012-11-02 19:58:31-641 Roamed from BSSID: f4-6d-04-e0-25-54 Reason: 0x00010003 Information for Connection ID 1 Connection started at: 2012-11-02 19:55:22-850 Auto Configuration ID: 1 Profile: NETGEAR SSID: NETGEAR SSID length: 7 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 30-46-9a-fa-91-ca Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 0 Ndis Tx: 0 Unicast decrypt success: 0 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 0 Rx failure: 0 Tx success: 0 Tx failure: 0 Tx retry: 0 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 0 Roaming history: 1 item(s) Times: 2012-11-02 19:55:52-351 Roamed from BSSID: 00-00-00-00-00-00 Reason: 0x00000007 Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000101



Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Auto Configuration Initialise status: SuccessInformation for connection being diagnosed Interface GUID: b83f7290-c78f-467c-be65-3b3c359e8c4d Interface name: Broadcom 802.11n Network Adapter Interface type: Native WiFiResult of diagnosis: There may be problem



Diagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native WiFi MSM Initialise status: SuccessInformation for connection being diagnosed Interface GUID: b83f7290-c78f-467c-be65-3b3c359e8c4d Interface name: Broadcom 802.11n Network Adapter Interface type: Native WiFi Profile: ASUS SSID: ASUS SSID length: 4 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: There may be problem



Network Diagnostics Log

E3D17674-4981-40AE-AD50-9278795D6A40.Diagnose.0.etl

File Name:

[TD="class: b1"]

[/TD]



Other Networking Configuration and Logs

NetworkConfiguration.cab

File Name:

[TD="class: b1"]

[/TD]


[TD="class: title, colspan: 2"]Collection information[/TD]

Computer Name:

[TD="class: b2"]GAVILAN-PC[/TD]

Windows Version:

[TD="class: b1"]6.2[/TD]

Architecture:

[TD="class: b2"]x86[/TD]

Time:

[TD="class: b1"]02 November 2012 20:01:29[/TD]




[TD="class: heading"]Publisher details[/TD]
[TD="align: right"]

[/TD]





[TD="class: title, colspan: 2"]Windows Network Diagnostics[/TD]

[TD="colspan: 2"]Detects problems with network connectivity.[/TD]

Package Version:

[TD="class: b1"]1.0[/TD]

Publisher:

[TD="class: b2"][/TD]



Any ideas what could be causing this?

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8 pro
#2
With upgrades sometimes winsock or the TCP/IP stack gets corrupted. To reset them both type the following two commands into an elevated command prompt one at a time hitting enter after each one then reboot the system.

netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

Have you installed any third party A/V software?

If this doesn't fix the problem please post a screen shot of the ipconfig/all from this machine and I will have a look at it. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Mystere

Power User
VIP Member
Power User
Posts
1,925
#3
Are you sure you're using the correct password for your wifi? It won't tell you if you have the wrong password in most cases, it just won't work.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
#5

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Gavilan101

New Member
Posts
4
#6
Hi Chev65

I've found another issue,

I have two wifi Access points setup in my house

For some reason my Windows 8 laptop connects to only the Asus Wifi Access Point but when it connects to the Netgear Access Point is says limited connection

I've tested both access points with my Windows 7 Laptop and both are working 100%

I've attached a screenshot of my ipconfig/all

Thanks
 

Attachments

My Computer

System One

  • OS
    Windows 8 pro
#7
You will need to disable DHCP on one of those access points or it will cause problems. You may even need to change the default gateway on one of the routers to fit into the subnet of the other router. This is the reason I always suggest that people use a dedicated access point rather than using another router to set up an access point. A simple switch automatically disables DHCP and places the A/P into the subnet of the gateway router.

It can be done with a regular router but the set up procedure ALWAYS confuses the user.

The ipconfig must be from the Asus access point?

You can see that the DNS is coming from two different default gateways and you only want one.

Which ever router is the first one "the Gateway" should be used as the DHCP server. Disable DHCP on the other router.

You should also disable the Microsoft hosted wireless network adaptor in Device Manager.

There is no reason to unsolve this thread as the original problem is now fixed and the new problem has a completely different cause. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Gavilan101

New Member
Posts
4
#8
You will need to disable DHCP on one of those access points or it will cause problems. You may even need to change the default gateway on one of the routers to fit into the subnet of the other router. This is the reason I always suggest that people use a dedicated access point rather than using another router to set up an access point. A simple switch automatically disables DHCP and places the A/P into the subnet of the gateway router.

It can be done with a regular router but the set up procedure ALWAYS confuses the user.

The ipconfig must be from the Asus access point?

You can see that the DNS is coming from two different default gateways and you only want one.

Which ever router is the first one "the Gateway" should be used as the DHCP server. Disable DHCP on the other router.

You should also disable the Microsoft hosted wireless network adaptor in Device Manager.

There is no reason to unsolve this thread as the original problem is now fixed and the new problem has a completely different cause. :)
Hi Chev65,

Thanks for your reply,

I disabled the DHCP on one of the access points and disabled the Microsoft hosted wireless network adaptor.

I also flushed the DNS and restarted but when running ipconfig/all command it still picks up both DNS Servers as displayed in the attachment in my previous post

I still cannot connect to the Netgear Router

192.168.0.1 = Netgear Access Point
192.168.1.1 = Asus Access Point

What should I do next?
 

My Computer

System One

  • OS
    Windows 8 pro
#9
Ok assuming that you disabled DHCP on the Netgear router. You should change the default gateway Ip of the Netgear router to 192.168.1.2 which should put that router inside the subnet of the Asus router.

Be sure and check the wireless security and encryption, you should be using WPA2 with AES encryption for Windows 8 drivers.

Updating the firmware on the Netgear router might also help. :geek:
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

scsharad7

New Member
Posts
3
#10
hii chev65 i also hv th win 8 wi fi problem,inspite of reinstalling the Qualcomm Atheros wi fi driver
wi fi is not working

here is screen shot of ccommand promt-IPCONFIG/ALL
 

My Computer

System One

  • OS
    windows 8

scsharad7

New Member
Posts
3
#11
hii chev65 i also hv th win 8 wi fi problem,inspite of reinstalling the Qualcomm Atheros wi fi driver
wi fi is not working

here is screen shot of ccommand promt-IPCONFIG/ALL



C:\Users\HP>ipconfig/all


Windows IP Configuration


Host Name . . . . . . . . . . . . : SHARAD
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


PPP adapter ZTE Wireless Terminal:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ZTE Wireless Terminal
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 14.97.95.80(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 121.242.190.181
121.242.190.210
NetBIOS over Tcpip. . . . . . . . : Disabled


Wireless LAN adapter Local Area Connection* 17:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Ada


Physical Address. . . . . . . . . : 12-DF-9A-E6-20-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wi-Fi:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 802.11b/g/
Adapter
Physical Address. . . . . . . . . : D0-DF-9A-E6-20-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Ethernet adapter Bluetooth Network Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Ne
Physical Address. . . . . . . . . : D0-DF-9A-E6-90-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Ethernet adapter Ethernet:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : dslhome
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-1E-A1-CB-E4-53
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Teredo Tunneling Pseudo-Interface:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:24e5:3471:f19e:a0
erred)
Link-local IPv6 Address . . . . . : fe80::24e5:3471:f19e:a0af%15(Prefe
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled


Tunnel adapter isatap.{6264BF58-E4C6-4466-8F01-BAC60B342012}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter 6TO4 Adapter:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:e61:5f50::e61:5f50(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 121.242.190.181
121.242.190.210
NetBIOS over Tcpip. . . . . . . . : Disabled
 

My Computer

System One

  • OS
    windows 8

esu

New Member
Posts
1
#13
I`ve a acer 5742g. 4 months ago I upgraded from Windows 7 to Windows 8 pro. I experiensed that my WIFI went very slow after the installation. Is it anything to do With this problem?
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop

Odracir80

New Member
Posts
1
#14
Wifi: limited connectivity; sleep mode

Hi chev65

I have an Accer Iconia W510 hybrid Pc/Tablet with Windows 8. Every time I turned on from sleep mode the wifi it's with "limited connectivity".

To solve it, I disconnect an reconnect to my wifi signal and works correctly until the Pc goes to sleep mode and the problem appears again.

Can you help me to correct this problem, please?. I've tried the solution you gave to Gavilan 101 but didn't work. I'm attaching the screenshot of my ipconfig/all.

Thanks

Screenshot (1).png
 

My Computer

System One

  • OS
    windows 8
Posts
2
#15
With upgrades sometimes winsock or the TCP/IP stack gets corrupted. To reset them both type the following two commands into an elevated command prompt one at a time hitting enter after each one then reboot the system.

netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

Have you installed any third party A/V software?

If this doesn't fix the problem please post a screen shot of the ipconfig/all from this machine and I will have a look at it. :)

Hey I am having a similar issue however the above solution did not work, any suggestions?

C:\Windows\system32>ipconfig/all


Windows IP Configuration


Host Name . . . . . . . . . . . . : stevenandree
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : wimax


Wireless LAN adapter Local Area Connection* 13:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 26-0A-64-00-0B-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Local Area Connection* 11:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 24-0A-64-00-0B-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wi-Fi:


Connection-specific DNS Suffix . : wimax
Description . . . . . . . . . . . : Broadcom 802.11ac Network Adapter
Physical Address. . . . . . . . . : 24-0A-64-00-0B-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::78a0:396e:ebc0:3530%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 30, 2013 11:11:13 AM
Lease Expires . . . . . . . . . . : Wednesday, July 31, 2013 11:11:17 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 354683492
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-7E-1B-BC-74-D0-2B-2A-F0-80


DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Bluetooth Network Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 24-0A-64-03-B2-8D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Ethernet adapter Ethernet 2:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : 74-D0-2B-2A-EC-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Ethernet adapter Ethernet:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 74-D0-2B-2A-F0-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Teredo Tunneling Pseudo-Interface:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:9c:1645:3f57:fef4(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::9c:1645:3f57:fef4%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Tunnel adapter isatap.wimax:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : wimax
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer

System One

  • OS
    Windows 8
#16
From the screen shot you have a valid IP with no problems showing.

It also looks like you are using the new wireless standard 802.11ac, does your router have support for this? Have you tried updating the firmware on the router?

Do you have a third party anti virus software installed?
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Posts
2
#17
From the screen shot you have a valid IP with no problems showing.

It also looks like you are using the new wireless standard 802.11ac, does your router have support for this? Have you tried updating the firmware on the router?

Do you have a third party anti virus software installed?
This is where i though the problem may be, however asus did say that it was backwards compatable as my wifi dongle runs of the b/g standard. It is a broadcom card, they will have the firmware?

Cheers
 

My Computer

System One

  • OS
    Windows 8
#18
From the screen shot you have a valid IP with no problems showing.

It also looks like you are using the new wireless standard 802.11ac, does your router have support for this? Have you tried updating the firmware on the router?

Do you have a third party anti virus software installed?
This is where i though the problem may be, however asus did say that it was backwards compatable as my wifi dongle runs of the b/g standard. It is a broadcom card, they will have the firmware?

Cheers
Do you have the Asus AC66U router?

I'm a bit confused when you say the b g standard where it's showing as 802.11ac.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

jhausch

New Member
Posts
1
#19
Chev65,

Advance apologies for the necropost....

I have been experiencing the same problem. Other wireless devices can come and go from the house and they reconnect to the router, but my Win 7 Pro 32-bit laptop is finicky. It is great to find this (possible) solution. I look forward to trying it.

Just to add to the knowledge base:
Also, I usually "hibernate" my laptop (restarting maybe once every 2-3 weeks). What I've noticed is that if I bring it out of hibernation and login immediately, it won't reconnect. However, if I let it sit for a bit waiting for me to login, when I do login I seem to connect. I recently replaced my router and that did not seem to fix it. This only happens at home, too. Not at work.

I did a clean Win7Pro 32-bit install when I bought this laptop from a bog box store - your comment
With upgrades sometimes winsock or the TCP/IP stack gets corrupted.
really caught my eye...

So.....
A couple quick questions before I try your recommended solution: Are their any risks with this process? Will I lose any other connections or affect any other network settings? Also, is this a one time fix, or do I do this whenever it happens?

Regardless, if this works, it will be much easier than cycling power on the router (and likely better for the router?)... thanks again for the help.

-Jim

With upgrades sometimes winsock or the TCP/IP stack gets corrupted. To reset them both type the following two commands into an elevated command prompt one at a time hitting enter after each one then reboot the system.

netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)

Have you installed any third party A/V software?

If this doesn't fix the problem please post a screen shot of the ipconfig/all from this machine and I will have a look at it. :)
 

My Computer

System One

  • OS
    Win 7 Pro 32-bit
Posts
1,883
#20
It's one time fix, safe, no side affects, no risks.

Nothing else will be affected. It's a good thing to try, no matter what. It sets the bindings on the tcp/ip network stack back to standard and removes any 3rd party stuff that may have latched on.

Routers don't care how many times you reboot them. They're just like any other computer. Most run a stripped down version of Linux.

Make sure you have latest driver installed. If you have a 3rd party firewall, uninstall it. Update router to latest firmware. Set beacon interval in its settings to 50 ms. Use Vistumbler free software to see which channel is most open and set your router's radio broadcast to that.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Users Who Are Viewing This Thread (Users: 0, Guests: 1)