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Windows 8 - whea uncorrectable error


Jimothy

New Member
Posts
2
#1
Brand new install of Windows 8 on a new SSD. Seems solid for the most part, but every once in a while I get a blue screen. Seems to be pretty random too. Like I went to open a comic book file, and it crashed.
 

My Computer

System One

  • OS
    Windows 8 64-bit
    Computer type
    PC/Desktop

Vadikan

(*.*)
Power User
Posts
480
#2
Hi,

Code:
********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


WHEA_UNCORRECTABLE_ERROR (124)
[COLOR=#0000ff][B]A fatal hardware error has occurred[/B][/COLOR]. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800cea9028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.


Debugging Details:
------------------




BUGCHECK_STR:  0x124_GenuineIntel


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT


PROCESS_NAME:  svchost.exe


CURRENT_IRQL:  f


STACK_TEXT:  
fffff880`02eda868 fffff800`b564093d : 00000000`00000124 00000000`00000000 fffffa80`0cea9028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`02eda870 fffff800`b57d8c09 : 00000000`00000001 fffffa80`0c756600 00000000`00000000 fffffa80`0cea9028 : hal!HalBugCheckSystem+0xf9
fffff880`02eda8b0 fffff800`b56406e3 : 00000000`00000728 00000000`00000003 fffff880`02edaa10 fffffa80`0c756600 : nt!WheaReportHwError+0x249
fffff880`02eda910 fffff800`b564000c : 00000000`00000010 fffffa80`0c756600 fffff880`02edaac8 fffffa80`0c756600 : hal!HalpMcaReportError+0x53
fffff880`02edaa70 fffff800`b563ff07 : fffffa80`0c7ec8c0 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xd4
fffff880`02edaac0 fffff800`b563fd64 : 00000000`00000004 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe3
fffff880`02edab00 fffff800`b5640edb : fffffa80`0c7ec8c0 fffff880`02edad30 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4
fffff880`02edab30 fffff800`b56f837b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02edab60 fffff800`b56f812e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
fffff880`02edaca0 fffff880`01401810 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x16e
fffff880`1830e720 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fltmgr!FltpPerformPreCallbacks+0x2f0




STACK_COMMAND:  kb


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: GenuineIntel


IMAGE_NAME:  GenuineIntel


DEBUG_FLR_IMAGE_TIMESTAMP:  0


FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE


BUCKET_ID:  [COLOR=#0000ff][B]0x124_GenuineIntel_PROCESSOR_CACHE[/B][/COLOR]


Followup: MachineOwner
---------
Possible causes:
  • CPU/MB/RAM incompatibility (update BIOS)
  • Overclocking (reset BIOS to default)
  • PSU malfunction or insufficient power
  • CPU malfunction
  • Motherboard malfunction

If BIOS is updated and at defaults, there's not much that can be done at the forums, as the problem is more related to the hardware rather than software.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Pavilion dv7t (17.3'', i7-2630QM, HD 6770M 1Gb, 8Gb RAM, 2 [email protected] + 1 [email protected])

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#3
As Vadikan states, this is usually a hardware error. But occasionally they can be caused by lower level drivers that act like hardware.

So, first please try these free hardware diagnostics: Hardware Diagnostics

Then....

You only have 49 Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

It looks like you've got 6 or 7 hard drives (I may not have counted right) - what's the make/model/wattage and age of your power supply?

This device doesn't have drivers installed:
Evo USB\VID_0BB4&PID_0C86&MI_01\7&2CECA5C2&0&0001 The drivers for this device are not installed.
It's most likely an HTC Android USB storage device. Please either install the drivers or remove the device from the system.

Your Western Digital software drivers date from 2008 and are known to cause BSOD's in Windows systems. Please uninstall the software and see if that stops the BSOD's

I have seen occasional problems with the Asus Smart Doctor software - but none recently. You may want to try uninstalling it to see if that helps.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

IOMap64.sys Thu Feb 4 20:55:34 2010 (4B6B7A96)
ASUS Kernel Mode Driver ?Asus Smart Doctor/iTracker 2
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Jun 13 21:57:07.516 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061313-42156-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:57:56.139[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa800e4f4028, bf800000, 124}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e4f4028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  cdisplayex.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  0801
  BIOS Release Date             04/19/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 21:08:01.837 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-6046-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:02:22.471[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa800ceaa028, bf800000, 124}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800ceaa028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  TiWorker.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  0801
  BIOS Release Date             04/19/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 21:02:50.792 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-6328-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:03:20.413[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa800e4bc028, bf800000, 124}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e4bc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  TiWorker.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  0801
  BIOS Release Date             04/19/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 20:37:11.918 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-14625-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 0:03:09.553[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa800e4c2028, ff800000, 124}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800e4c2028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  0801
  BIOS Release Date             04/19/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 20:33:23.467 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061113-54296-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16384.amd64fre.win8_rtm.120725-1247
System Uptime:[B]0 days 1:17:26.088[/B]
Probably caused by :[B]GenuineIntel[/B]
BugCheck [B]124, {0, fffffa800cea9028, bf800000, 124}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800cea9028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x124_GenuineIntel_PROCESSOR_CACHE[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3406[/B]
  BIOS Version                  0801
  BIOS Release Date             04/19/2013
  Manufacturer                  ASUS
  Product Name                  All Series
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Jun 13 21:57:07.516 2013 (UTC - 4:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]IOMap64.sys                 Thu Feb  4 20:55:34 2010 (4B6B7A96)[/B][/COLOR]
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
iaStorA.sys                 Mon Jan 14 13:00:27 2013 (50F447BB)
dump_iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
LGSHidFilt.Sys              Thu Jan 17 15:15:00 2013 (50F85BC4)
RTKVHD64.sys                Tue Mar  5 08:21:03 2013 (5135F13F)
atikmpag.sys                Thu Mar 28 21:09:45 2013 (5154E9D9)
atikmdag.sys                Thu Mar 28 22:27:04 2013 (5154FBF8)
AtihdW86.sys                Tue Apr 23 06:56:48 2013 (517668F0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 21:08:01.837 2013 (UTC - 4:00)**************************
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 11 20:37:11.918 2013 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
[/font]
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=IOMap64.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

Jimothy

New Member
Posts
2
#4
Well I tried doing some of the things you posted, hell I couldn't even figure out what was using the

wdcsam64.sys driver, and I unplugged the USB drive. I ended up rolling my entire windows install back to the day I installed it, which was only a few days ago.

I have 2 SSDs, 3 normal HDDs, and 1 USB. 700 watt Powersupply, about 2 years old.

Honestly, it hasn't crashed again yet, and I only installed the drivers of stuff I thought I would use from Asus, so I hope that fixes some of it. Ill be sure to bump this thread if it comes back.
 

My Computer

System One

  • OS
    Windows 8 64-bit
    Computer type
    PC/Desktop

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#5
wdcsam64.sys is used in the software that's installed when you get a USB hard drive and follow the instructions when you first plug it in. It may be a remnant - left over from a previous install, or it may be from another piece of software. Regardless, since you're stable at this point, let's ignore it for now.

I'm not a Power Supply expert, but that's an awful lot of equipment for a 2 year old PSU. Unfortunately the only way I know to test them is to remove several of them and see if that stops the BSOD's. Since the system is stable at this point, it's not something that I'd suggest right now either.

Run the hardware diagnostics anyway - they just may point to a problem that's not real noticeable yet. Here's the link again: Hardware Diagnostics

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)