• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Windows 8 User Account/Microsoft Account Issues...


JoshyGT

New Member
Posts
6
#1
Hello.

Since I bought this computer, I've had issues. I started by creating a user with my personal email address, but then thought I wanted it for work so I deleted the Microsoft account associated with that email and created another with my work email. However, I've noticed that some of the apps aren't working correctly and needed to use my personal email again. For awhile, Microsoft accounts wouldn't allow deleted accounts from coming back but it appears it's working now.


So, now I have a Microsoft account with my personal email address but the primary user on my PC is still associated with the work Microsoft account. I can't find a way to change this and it's causing problems since that email doesn't exist anymore. Is there any way to change the Microsoft account that's associated with a single user?


The only other thing I could think of would be to create a new user, promote to admin, and swap everything over manually before completely removing the user associated with my old work email. I tried this, but when attempting to log into the new user it says "cannot login, please visit accounts.live.com to fix the issue". However, whenever I go there and log into the new users account, there's no instruction on what to do or any indication that there's something wrong.


So, I need to be able to do one of two things:


1) Switch the Microsoft account associated with the primary user on this PC or,
2) Find out how to log into the new user's account without any issue


Please help.


-Joshua
 

My Computer

System One

  • OS
    Windows 8

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#2
As far as the Metro Apps go, I'd try uninstalling them and then reinstalling them.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

Brink

Administrator
Administrator
mvp
Posts
23,916
#4
Hello Joshy, and welcome to Eight Forums.

Your Microsoft account can only be used for one account in Windows 8. You have a couple of options depending on what you feel may work best for your situation.


Have two separate Microsoft accounts created in Windows 8 with each having a different email address. This option would be good if you wanted to keep them completely separate.

OR

Have one Microsoft account in Windows 8 using "account aliases" with one email address set as your primary.

Hope this helps some, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

JoshyGT

New Member
Posts
6
#5
I spoke with customer support and they had me change my primary user to a local account, then log out, log back in, and reassociate it with a microsoft account only this time... using my new account.

I was stoked up until it gave me an error and told me I couldn't do that. He got confused too.

???
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
Posts
23,916
#7

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

JoshyGT

New Member
Posts
6
#8
OK I figured it out, found all the pieces around Google and put it together.

1) Clear the user registry key. Apparently it had cached my user email somewhere along the way and was causing issues.
2) Switch your user to a local account
3) Log out
4) Log back in
5) Switch user back to a Microsoft account, but this time using the desired Microsoft account
6) Celebrate

Thanks!
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
Posts
23,916
#9
Great news Joshy. Thank you for posting back with your results and solution. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
Posts
1
#11
Hello Folks,

Following today's Win8.1 update, I finally succeeded to get rid of the error code: 0xd0000072

Now, my local account has been changed to a Microsoft one and I can download applis from the Windows Store.

Hope this will help others...
 

My Computer

System One

  • OS
    Win8.1 Pro
    Computer type
    PC/Desktop
Posts
1
#13
If this thread is still open I'd like to know how to clear User Registry as well. I'm also having the same problem. Thank you.
Yes I have been having the same issues, so if someone could please provide the above information, it would be fantastic
thank you
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    Memory
    4gig
    Browser
    Firefox
    Antivirus
    AVG

Users Who Are Viewing This Thread (Users: 0, Guests: 1)