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Solved Windows 8 upgrade lost one of my SATA DVD-RW drives


Ace38

New Member
Oklahoma

Posts
16
#1
Title says it all, I did an upgrade (admittedly, too lazy to want to reinstall all my programs) from 7 ultimate to 8 Pro (both x64) and now only one of my DVD-RW drives shows up in computer or device manager, and scanning for hardware doesnt help. The drive does show in the BIOS however. Anyone have a fix short of a clean install?
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#2
The drive does show in the BIOS however.
As the DVD is not show in BIOS, it is not a Windows problem.

Try this:
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Ace38

New Member
Oklahoma

Posts
16
#3
It DOES show in BIOS, as in it is there, the computer recognizes it.....it is NOT visible in Windows.
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.

XweAponX

New Member
VIP Member
Pro User
#4
You may have to add it manually - Does it not show even when there are disks in it? Because by default, both Windows 7 and 8 will show no drive letters for the Optical Drive UNLESS there is a disk in the drive. If it is not in the Device Manager, then try to add it. I cant imagine a sata DVD drive not being compatible with Windows 8. But go to the manufacturer's Website, download the latest Firmware for the drive, there are usually Windows EXE files that flash it.

Check these settings: If this box is checked, UN check it:

hidrives.png
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Ace38

New Member
Oklahoma

Posts
16
#5
Thanks for the help guys, and no it wouldnt show dvd in there or not..I finally reformatted and reinstalled...taken all afternoon but the drive did show up after the clean install.
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.

XweAponX

New Member
VIP Member
Pro User
#6
Ah - Ya should have just done an In-Place install, that usually fixes most errors like this. Sometimes, Windows does this cack, Vista did this to me, after upgrading from XP. I did an In Place install and it was fixed.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Ace38

New Member
Oklahoma

Posts
16
#7
Yup, should have, was just trying to save myself an afternoon of doing what I ended up doing. It was overdue anyway, I hadnt formatted and reinstalled in about 18 months.
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.

XweAponX

New Member
VIP Member
Pro User
#8
Ok as long as it works now, and you can reinstall all of your programs and Metro apps, what's great about the Metro stuff, is that it all saved in Skydrive, all ya gotta do is redownload em. The regular apps are not saved there though, you have to make a Windows Backup for those. You can use a Windows Backup with the Windows Refresh, and get it all back. I'm not sure about the process yet.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Ace38

New Member
Oklahoma

Posts
16
#9
It lost it AGAIN!!
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.
#10
The same thing happened to me to, out of the blue it just dropped my DVD player. What I did was replace all the sata cables then made sure I had all my drives in order of preference to follow the mobo sata port order. meaning sata port 0 was my C drive, sata port 1 would be my DVD drive, sata port 2 would be my back up drive. I haven't had a problem since.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5

Ace38

New Member
Oklahoma

Posts
16
#11

My Computer

System One

  • OS
    Windows 7 Ultimate 64 bit
    System Manufacturer/Model Number
    Self Built
    CPU
    AMD Athlon X4 630 2.8GHz
    Motherboard
    MSI 785GM-P45
    Memory
    6BG DDR3 PC3-10700
    Graphics Card(s)
    Nvidia 520GT 1GB
    Sound Card
    Sound Blaster X-Fi
    Monitor(s) Displays
    HP w19
    Screen Resolution
    1440x900
    Hard Drives
    WD 6400 and ST3360320ATS SATA HD's 1TB total space
    PSU
    Cooler Master
    Case
    NA
    Cooling
    Fan
    Keyboard
    Logitech MK320
    Mouse
    Logitech MK320
    Internet Speed
    30 MB/s Cox cable
    Other Info
    Fun computer specs, work computer specs are: Athlon 64X2 4400+ 2.2Ghz, 2GB DDR2, Biostar GF8200M2+, Nvidia Geforce 8200, Sound Blaster Audigy 2, WD3200 hard drive, Seagate 120GB backup drive Dell IN1910 monitor. Win 8 Pro 64 bit.