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Solved Windows 8 Reliability History is not collecting data.


#1
On a Windows 8 notebook computer, the Reliability History hasn't updated since 2/19/2013 at 5:00pm. That's nearly one month ago.

I have checked the RacTask properties in the Task Scheduler and they are the same as on the desktop system, where Reliability History is working as expected. By "the same", specifically I mean that all 4 triggers are enabled and values in the other scheduler tabs have equivalent settings.

Using RegEdit, I have confirmed that HKLM\Software\Microsft\Reliability Analysis\WMI has WMIEnable set to 1.

What am I missing?
 

My Computer

System One

  • OS
    Windows 8 64-bit
    Computer type
    PC/Desktop
    CPU
    Intel i7-3770 @3.4GHz
    Memory
    32GB
    Sound Card
    Focusrite Saffire 6 USB (external)
    Monitor(s) Displays
    2 Viewsonic 23"
    Hard Drives
    0 - C: 446GB SSD system
    1 - F: 1000 GB & I: 1000 GB
    2 - D: 1000 GB & W: 1000 GB
    3 - E: 680 GB & G: 731 GB
    4 - Z: 2000 GB USB hot backup
    5 - Y: 2000 GB USB hot backup
    PSU
    750 Watt
    Keyboard
    Microsoft Natural Elite wired
    Mouse
    Logitech M510 wireless
    Internet Speed
    15 Mbps
    Browser
    Firefox (preferred), Chrome, & IE
    Antivirus
    Avast (free)

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Administrator
Administrator
mvp
Posts
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#2
Hello techbyter, and welcome to Eight Forums.

You might see if resetting your Reliability Monitor may help. It may take a day or so afterwards before it starts reporting again.

Reliability Monitor - Reset - Windows 7 Help Forums
Hope his helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
#3
Thanks, Shawn. I've performed the reset and the history is now blank. I'll see if new values start being populated over the next few days and let you know.
 

My Computer

System One

  • OS
    Windows 8 64-bit
    Computer type
    PC/Desktop
    CPU
    Intel i7-3770 @3.4GHz
    Memory
    32GB
    Sound Card
    Focusrite Saffire 6 USB (external)
    Monitor(s) Displays
    2 Viewsonic 23"
    Hard Drives
    0 - C: 446GB SSD system
    1 - F: 1000 GB & I: 1000 GB
    2 - D: 1000 GB & W: 1000 GB
    3 - E: 680 GB & G: 731 GB
    4 - Z: 2000 GB USB hot backup
    5 - Y: 2000 GB USB hot backup
    PSU
    750 Watt
    Keyboard
    Microsoft Natural Elite wired
    Mouse
    Logitech M510 wireless
    Internet Speed
    15 Mbps
    Browser
    Firefox (preferred), Chrome, & IE
    Antivirus
    Avast (free)

Brink

Administrator
Administrator
mvp
Posts
23,623
#4
You're welcome. I hope it'll sort it for you.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
#5
Shawn, that was exactly the right answer. Problem solved. Thanks!
 

My Computer

System One

  • OS
    Windows 8 64-bit
    Computer type
    PC/Desktop
    CPU
    Intel i7-3770 @3.4GHz
    Memory
    32GB
    Sound Card
    Focusrite Saffire 6 USB (external)
    Monitor(s) Displays
    2 Viewsonic 23"
    Hard Drives
    0 - C: 446GB SSD system
    1 - F: 1000 GB & I: 1000 GB
    2 - D: 1000 GB & W: 1000 GB
    3 - E: 680 GB & G: 731 GB
    4 - Z: 2000 GB USB hot backup
    5 - Y: 2000 GB USB hot backup
    PSU
    750 Watt
    Keyboard
    Microsoft Natural Elite wired
    Mouse
    Logitech M510 wireless
    Internet Speed
    15 Mbps
    Browser
    Firefox (preferred), Chrome, & IE
    Antivirus
    Avast (free)

Brink

Administrator
Administrator
mvp
Posts
23,623
#6
That's great news. You're most welcome. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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