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Windows 8 Refresh failed, I need help!


jaggajatt

New Member
Posts
2
#1
Hi. I have a Asus vivobook s400c that I bought off the microsoft store 4 months ago. Today I was getting repeated blue screens of death. My laptop would crash and then restart only to crash again within 2 minutes, this just kept happening. So I figured I would just factory reset my laptop because it should have a recovery image on it since there is no optical drive.

The factory reset failed at 64%, so I did it again and it failed in the exact spot again. Now the computer won't boot up. It says automatic repair which ends up failing and it gives me 2 options to either shut down or go through the advanced options.

Is there anyway I can download windows 8 onto an external drive and install it like that? I have no clue what to do at this moment. Any help would be appreciated.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop

Narayan

Member
Member
Kolkata, India

Posts
127
#2
I think your HDD is failed
If you have brought your laptop 4months ago that means your warranty is not expired so you should go to
Microsoft Store Online

And contact Microsoft Store.

If its the HDD problem then they will fix it.

If its caused by any Rootkit virus then you should create a Windows Defender Offline Image and scan with it if any rootkit virus is there which is restricting your Windows Booting and even the system restore.
For More info Go To,
Windows Defender Offline - Windows 7 Help Forums

But most probably its the fault of your HDD. I had also got the same error And after I replaced my HDD the problem was gone.

Best Of Luck :thumbsup: Hope You PC Will be fixed..... :)
 

My Computer

System One

  • OS
    Windows® 8.1 Pro 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell® XPS® 15-9530
    CPU
    Intel® Core™ i7 4702HQ @3.20GHz
    Motherboard
    Intel® HM86 Express Chipset
    Memory
    Dell® 16GB DDR3 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GT 750M 2GB GDDR5
    Sound Card
    Intel® High-Definition Audio
    Monitor(s) Displays
    Dell® LED™ 15.6-Inch QHD+
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung® SSD™ 840 Pro 512GB
    PSU
    Dell® 91 WHR 6-Cell Battery
    Case
    Dell® Machined Aluminium Chassis
    Cooling
    Dell® Cooling
    Keyboard
    Dell® Integrated Keyboard
    Mouse
    Dell® TouchPad
    Internet Speed
    Download Speed- 50.0 MBPS Upload Speed- 20.0 MBPS
    Browser
    Mozilla® Firefox® 29.0
    Antivirus
    Kaspersky® PURE® 3.0 Total Security
    Other Info
    Network Adapter- Intel® Dual Band Wireless-AC 7260 + Bluetooth 4.0

Narayan

Member
Member
Kolkata, India

Posts
127
#4
You Are Welcome....... :) :)
 

My Computer

System One

  • OS
    Windows® 8.1 Pro 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell® XPS® 15-9530
    CPU
    Intel® Core™ i7 4702HQ @3.20GHz
    Motherboard
    Intel® HM86 Express Chipset
    Memory
    Dell® 16GB DDR3 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GT 750M 2GB GDDR5
    Sound Card
    Intel® High-Definition Audio
    Monitor(s) Displays
    Dell® LED™ 15.6-Inch QHD+
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung® SSD™ 840 Pro 512GB
    PSU
    Dell® 91 WHR 6-Cell Battery
    Case
    Dell® Machined Aluminium Chassis
    Cooling
    Dell® Cooling
    Keyboard
    Dell® Integrated Keyboard
    Mouse
    Dell® TouchPad
    Internet Speed
    Download Speed- 50.0 MBPS Upload Speed- 20.0 MBPS
    Browser
    Mozilla® Firefox® 29.0
    Antivirus
    Kaspersky® PURE® 3.0 Total Security
    Other Info
    Network Adapter- Intel® Dual Band Wireless-AC 7260 + Bluetooth 4.0

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