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Windows 8 Problem with programs and DVD Drive


Chaize

Member
Member
United Kingdom

Posts
14
#1
I installed Windows 8 on my laptop like 5 days ago, everyone worked fine and dandy there but somehow now most of my programs won't launch but i can see it in Task Manager, my DVD drive won't open when i try to eject it physically, when i try to right click and eject it in My Computer, it freezes immediately and doesn't recover so i'd have to end it via TM.

But this is what i don't understand, after i put my Laptop to sleep by pressing briefly on the power button, when i turn it on again, the DVD drive then opens after the long time i tried to open in while using Windows, i then login and the program.s that wouldn't open like Origin and iTunes would be opened after logon..

Windows Media Player also freezes when i use it to open music files and play as it is the default player, sometimes it plays the music but it won't let me pause or change volume, sometimes i won't play at all and it'd just freeze..

And sometimes when i try to restart, the system hangs and won't actually restart leaving me to hold down and press the power button to shut-down the system :[

this is frustrating and i'm not sure what the cause of this is.. I need help :[ I'm almost regretting upgrading to Windows 8..
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

mdmd

Closed as requested
Posts
1,319
#2
Hello Chaize. Welcome to the Eight Forums.

Awesome system. ... reluctant to ask. Did you install on top of a previous version of Windows?
My suggestion, IMO, do a clean install on unallocated space.
 
Last edited:

My Computer

System One

  • OS
    Server 2012 / 8.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel i7 QuadCore 3770k
    Motherboard
    Asrock Extreme 4
    Memory
    16GB Crucial Ballistix
    Graphics Card(s)
    intel embedded gpu
    Sound Card
    Sound Blaster Z
    Monitor(s) Displays
    AOC / Westinghouse
    Screen Resolution
    1920x1080
    Hard Drives
    Plextor pcie msata
    PSU
    Rosewill Silent Night 500W Fanless / PicoPSU
    Case
    open bench - no case enclosure
    Cooling
    Silverstone HEO2 Passive Silent
    Keyboard
    logitech washable K310
    Mouse
    logitech wired
    Browser
    ie / maxthon
    Other Info
    Totally silent. No fans at all.

Chaize

Member
Member
United Kingdom

Posts
14
#3
Thanks :'D And yes, i installed on top of Windows Release Preview, after installed it everything was fine no freezes or anything, but after a few Windows Updates, i started experiencing this problem..
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

FuturDreamz

Spacemonaut
Member
Posts
740
#4
try using device manager to manually re install drivers for your optical drive?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Tansformer Book Flip TP500LN
    CPU
    Intel i5-4210U
    Memory
    8GB DDR3 SDRAM
    Graphics Card(s)
    Nvidia Geforce GT 840M
    Monitor(s) Displays
    15" Touchscreen
    Screen Resolution
    1366 x 768
    Hard Drives
    1TB Hybrid
    Mouse
    Microsoft Wireless Mobile Mouse 4000

Chaize

Member
Member
United Kingdom

Posts
14
#5
I've done that before but still no luck. :[
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#6
For your DVD drive
Try this (1):

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

Fix problems with CD or DVD drives that can

The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista

Try this(2):
1) Shut down PC.
2) Physically disconnect the CD/DVD Drive.
3) Reboot to Windows with NO DVD drive.
4) Shut down PC.
5) Physically reconnect the CD/DVD Drive.
6) Reboot to Windows with DVD drive.
7) Check Device status.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Chaize

Member
Member
United Kingdom

Posts
14
#7
I tried your method theog, just before logon, i pressed and it ejected, but after the desktop loaded, it won't open...
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

Chaize

Member
Member
United Kingdom

Posts
14
#8
bump
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

Chaize

Member
Member
United Kingdom

Posts
14
#9
Anyone? ;[
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#10
I tried your method theog, just before logon, i pressed and it ejected, but after the desktop loaded, it won't open...
That is not my method.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Chaize

Member
Member
United Kingdom

Posts
14
#11
I tried your method theog, just before logon, i pressed and it ejected, but after the desktop loaded, it won't open...
That is not my method.
No i physically disconnected and booted into Windows without DVD, i reconnected it again and booted, it was stil visible and clear in device manager..
 

My Computer

System One

  • OS
    Windows 8 Proffesional 64 bit
    System Manufacturer/Model
    Acer Aspire 5560 Laptop
    CPU
    AMD Quad Core A6-3420M 2.4GHz
    Motherboard
    AMD Aspire 5560
    Memory
    8GB DDR3 RAM
    Graphics Card(s)
    AMD Radeon HD 6520G
    Sound Card
    Dolby Advanced HD Audio v.2
    Monitor(s) Displays
    15.6 inch HD LED Display| 19 inch HP Monitor
    Screen Resolution
    1366x768|1440x900
    Hard Drives
    500GB S-ATAII HDD + Seagate External 1TB
    PSU
    6 cell Li-on battery
    Case
    Laptop
    Cooling
    Fan
    Keyboard
    Laptop Keyboard
    Mouse
    Trackpad|Logitech Lightweight USB Mouse
    Internet Speed
    Average

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#12

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

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