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Windows 8 pro memory dump problem


aneesh547

New Member
Posts
3
#1
Hi,there I've installed win8 pro in my Netbook it was good but the due to the low resolution(1024*600) the apps are not opening. So i made some registry changes(Display1-downscale support)by changing binary value 0 to 1 and got the required resolution to run the apps. But when the app is opened the screen went black system hanged and restarted showing error details C:\Windows\Minidump\032713-29828-01.dmp
C:\Users\aneesh.p\AppData\Local|Temp\WER-61750-0.sysdata.xml
C:\Windows\MEMORY.DMP
please help me in solving the issue. Thank you
 

My Computer

System One

  • OS
    Windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP-N100S-E01 IN
    CPU
    Atom (1st Generation) N2100
    Motherboard
    NM10 Express
    Memory
    1 GB DDR3
    Graphics Card(s)
    Intel HD Graphics 3600
    Browser
    Firefox 19.0
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Please provide this information so we can provide a complete analysis: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

The lone memory dump blames your Intel video drivers. I'd have to wonder if the changes that you made in the registry have caused this. The only way to test this is to set the registry back to where it was before you changed things and see if it still BSOD's.

Beyond that, please:
- download a fresh set of the latest, Win8 compatible video drivers from Intel Download Center
- uninstall the current video drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

Please be aware that this may be a compatibility issue and it may not be fixable with your current hardware. I cannot find any Win8 drivers for the N100SP model.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

iaStor.sys Sat Nov 6 03:37:33 2010 (4CD505BD)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

SynTP.sys Thu May 12 20:06:22 2011 (4DCC75FE)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

NETwNs32.sys Thu Oct 6 10:44:13 2011 (4E8DBEBD)
Intel
http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys

Rt630x86.sys Wed Oct 19 08:13:13 2011 (4E9EBED9)
Realtek 8101E/8168/8169 NDIS 6.30 32-bit Driver
http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys

btmhsf.sys Wed Nov 2 08:22:24 2011 (4EB13600)
Intel Proset Bluetooth HighSpeed Filter Driver
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys

RTKVHDA.sys Tue Nov 8 05:33:05 2011 (4EB90561)
Realtek HD Audio Codec Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys

iBtFltCoex.sys Fri Dec 9 14:45:12 2011 (4EE26548)
Intel Centrino Wireless (Bluetooth Adapter driver
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Mar 27 00:19:27.117 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032713-29828-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x86 compatible
Built by: [B]9200[/B].16496.x86fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:28:11.531[/B]
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by :[B]igdkmd32.sys ( igdkmd32+20df )[/B]
BugCheck [B]116, {9d3f4008, 8ba020df, 0, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
Arguments: 
Arg1: 9d3f4008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8ba020df, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x116_IMAGE_igdkmd32.sys[/B]
CPUID:        "Intel(R) Atom(TM) CPU N2100   @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1596[/B]
  BIOS Version                  06QQ.M044.20121129.TXJ
  BIOS Release Date             11/29/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  N102SP/N100SP/N101SP
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Mar 27 00:19:27.117 2013 (UTC - 4:00)**************************
[COLOR=RED][B]iaStor.sys                  Sat Nov  6 03:37:33 2010 (4CD505BD)[/B][/COLOR]
[COLOR=RED][B]SynTP.sys                   Thu May 12 20:06:22 2011 (4DCC75FE)[/B][/COLOR]
[COLOR=RED][B]NETwNs32.sys                Thu Oct  6 10:44:13 2011 (4E8DBEBD)[/B][/COLOR]
[COLOR=RED][B]Rt630x86.sys                Wed Oct 19 08:13:13 2011 (4E9EBED9)[/B][/COLOR]
[COLOR=RED][B]btmhsf.sys                  Wed Nov  2 08:22:24 2011 (4EB13600)[/B][/COLOR]
[COLOR=RED][B]RTKVHDA.sys                 Tue Nov  8 05:33:05 2011 (4EB90561)[/B][/COLOR]
[COLOR=RED][B]iBtFltCoex.sys              Fri Dec  9 14:45:12 2011 (4EE26548)[/B][/COLOR]
igdkmd32.sys                Wed Jun 27 07:39:28 2012 (4FEAF0F0)
igddim32.sys                Wed Jun 27 07:47:10 2012 (4FEAF2BE)
intelppm.sys                Wed Jul 25 22:34:02 2012 (5010AC9A)
BthHfAud.sys                Wed Jul 25 22:34:30 2012 (5010ACB6)
[/font]
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs32.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
igddim32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

aneesh547

New Member
Posts
3
#3
Thank you for giving reply. I think its the compatibility problem of drivers and i cant find any win 8 drivers for my model.
 

My Computer

System One

  • OS
    Windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung NP-N100S-E01 IN
    CPU
    Atom (1st Generation) N2100
    Motherboard
    NM10 Express
    Memory
    1 GB DDR3
    Graphics Card(s)
    Intel HD Graphics 3600
    Browser
    Firefox 19.0
    Antivirus
    Windows Defender

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