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Windows 8 pro fails 51 updates!


Posts
13
#1
Hi,

if this is wrong please can some kind person move this to where it should be please..

I recently over this last week upgraded to windows 8 PRO from win 7 Ultimate....... all went fine until the pc tried to update windows... it has 51 critical or important updates to do and it will fail every time and then spendnearly an hour rolling back changes then doing it all over again...... wish never done it now!!

Can some kind person tell me why this is happening?

Upgraded my 64bit PC, I have attached my snippets of the details of the updates failures... I have followed every procedure I can think of, the only one left is to put the darned win8 disc back and see what happens!

many thanks to anyone to offer help and advice..... am silver surfer with some knowledge but not complex commands etc :cry: :mad: :huh:
 

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My Computer

System One

  • OS
    windows 8 pro

echrada

Power User
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Scotland

Posts
192
#2
The date and time in bios could be wrong. No error code?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    Tablet
    System Manufacturer/Model Number
    Surface Pro 3
    CPU
    i5
    Memory
    4GB DDR3
    Graphics Card(s)
    Intel Graphics HD
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    2160 x 1440
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    128GB SSD, 128GB MicroSD
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Posts
13
#3
I have no idea to be honest, never had a problem like this since using a pc - bring back windows 3.1 !!

So if you have any ideas as to why - wonderful!

many thanks

Steve
 

My Computer

System One

  • OS
    windows 8 pro

CountMike

Well-Known Member
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Guru
Belgrade , Serbia

Posts
4,664
#4

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
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    CCM Nepton 140xl
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    40/2 Mbps
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    Firefox
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    WD

Saltgrass

New Member
Pro User
Posts
1,121
#5
It is strange you seem to have succeeded in installing the update folks are having problems with right now (KB2821895), and the one it replaced.

You might check the following link and look near the bottom of the article and for the DISM options. That should help the situation.

A servicing stack update is available for Windows RT and Windows 8: June 2013

Any questions about the commands, just post back. But the DISM /Online /Cleanup-Image /RestoreHealth should help the situation.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Posts
13
#7
Hi,

This is the view of my latest windows update requirements....... is it possible that only a couple may be stopping the updates installing?

Do I really need all of these for windows 8 PRO? Why would I need anything to do with a server or suchlike?

Thank you knowledgeable people :D

WINDOWS UPDATES 25TH JUNE 1.JPG WINDOWS UPDATES 25TH JUNE 2.JPG
 

My Computer

System One

  • OS
    windows 8 pro

Saltgrass

New Member
Pro User
Posts
1,121
#8
You just need to open an administrative command prompt, which you can do using Winkey+X and selecting Command Prompt (Admin) then typing in the command.

I do not know if the first one is really necessary since it does not seem to find anything, but type them and let them each finish. The first one scans your system for problems and the second one actually repairs the problems. It might take several minutes for each to finish. When the second one finishes, a reboot will be necessary.

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup_Image /RestoreHealth

Let us know. If the updates are not automatically selected for install by Windows, it might be best to leave them unchecked until the next run.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Posts
13
#9
Hi,
WINDOWS DISM.JPG

many thanks for continued help.... I attach what took place from the cmd prompt admin, and got nowhere....... now its been many years since practising DOS so please tell me what I am doing wrong.
 

My Computer

System One

  • OS
    windows 8 pro

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#10
Hi,
View attachment 23507

many thanks for continued help.... I attach what took place from the cmd prompt admin, and got nowhere....... now its been many years since practising DOS so please tell me what I am doing wrong.
You may have missed the space between DISM and /, try copy and paste the commands from this tutorial, Option one step 2, you could see the spaces in step 3.
http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Posts
13
#12
can any wonderful person please advise any further on this update scandal........ still have this problem, still doing my head in, is there a microsoft phone number I can ring to discuss this ridiculous problem.

I have checked everything I can and still it will not install the updates it allegedly requires....

I am just utterly stumped as to why this is happening..... HELP PLEASE!!
 

My Computer

System One

  • OS
    windows 8 pro

CountMike

Well-Known Member
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Guru
Belgrade , Serbia

Posts
4,664
#13
You have just run into main reasons I do not do some of the things with windows, like not upgrading from one version to another and no automatic updates. I prefer clean install and waiting for service packs. Repairing large problems with windows usually ends up in disaster. There are just to many variables to consider with all kinds of systems that's just not possible to satisfy every one of them. There are so many of those "Patch Tuesdays" and other times when something "Important" comes up and most of those are not important for all and everyone.
If you still feel that you need all those updates, why you don't try to do them one by one or in smaller batches, there must be one that doesn't agree with your system or something in it, like maybe some AV, driver etc. As for calling MS for help with a problem like this I do not think they'd be able to tell you anything significant over the phone even if you are prepared to wait long time just to get to somebody to answer.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

Saltgrass

New Member
Pro User
Posts
1,121
#15
The /ScanHealth switch never shows a problem. Use the /RestoreHealth switch and it should repair the install. Once this one update has been assimilated, things should go back to normal.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

Saltgrass

New Member
Pro User
Posts
1,121
#17
OK, here is the command. Copy it and then open an Administrative Command prompt and in that window, right click and select Paste. Then just run the command. There are spaces before the / on each switch.

dism /online /cleanup-image /restorehealth

That should repair your problem. According to your earlier attachments, you never actually got the command to run....

The attachment was run using Windows PowerShell on 8.1 so it might look a little different, but the result should be the same as an Admin command prompt window.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Posts
13
#18
Thank you very much, will have a go tomorrow when its peaceful!

Will leave a reply here on its success....... do you recommend in downloading the updates are a reboot?

What's the best way forward? Thank you
 

My Computer

System One

  • OS
    windows 8 pro

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#20
I get a message to the effect "use an elevated command"

can you give an idiot guide please - sorry this is over my head this thing :cry:

many thanks

Steve
Right click "cmd" and click "Run as Administrator", then enter the command.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender