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Windows 8 'mail app' Issue


Daxter

Member
Member
USA

Posts
99
#1
I have a issue where I can't use the charms bar (to go to apps settings) and I can't drag from title bar (to kill app). Help? :confused:
 

My Computer

System One

  • OS
    Windows 8.1 with Bing
    Computer type
    Tablet
    System Manufacturer/Model
    HP Stream 7
    CPU
    ---
    Motherboard
    ---
    Memory
    4GB
    Graphics Card(s)
    ---
    Sound Card
    ---
    Monitor(s) Displays
    ---
    Screen Resolution
    1024 x 640
    Hard Drives
    32GB
    PSU
    ---
    Case
    ---
    Cooling
    ---
    Keyboard
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    Mouse
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    Internet Speed
    50 MBPS
    Browser
    Metro IE11
    Antivirus
    AVG 2014 Internet Security

Brink

Administrator
Administrator
mvp
Posts
24,035
#2
Hello Daxter,

For now, you should be able to press the :winkey: + I keys while in the app to open the charm settings for the app. You might also see if you may be able to open the charm settings using any of the same methods below to open the Charms bar.

http://www.eightforums.com/tutorials/2581-charms-bar-open-windows-8-a.html

Did you disable the charms hint corners by chance?

http://www.eightforums.com/tutorials/15538-charms-bar-hint-enable-disable-windows-8-a.html

You should also be able to close an app using one of the other methods in the tutorial below. I find it's best to try and drag the app closed when the new title bar opens.

http://www.eightforums.com/tutorials/4125-apps-close-windows-8-a.html
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Daxter

Member
Member
USA

Posts
99
#3
Hello Daxter,

For now, you should be able to press the :winkey: + I keys while in the app to open the charm settings for the app. You might also see if you may be able to open the charm settings using any of the same methods below to open the Charms bar.

http://www.eightforums.com/tutorials/2581-charms-bar-open-windows-8-a.html

Did you disable the charms hint corners by chance?

http://www.eightforums.com/tutorials/15538-charms-bar-hint-enable-disable-windows-8-a.html

You should also be able to close an app using one of the other methods in the tutorial below. I find it's best to try and drag the app closed when the new title bar opens.

http://www.eightforums.com/tutorials/4125-apps-close-windows-8-a.html
Didn't work :(
 

My Computer

System One

  • OS
    Windows 8.1 with Bing
    Computer type
    Tablet
    System Manufacturer/Model
    HP Stream 7
    CPU
    ---
    Motherboard
    ---
    Memory
    4GB
    Graphics Card(s)
    ---
    Sound Card
    ---
    Monitor(s) Displays
    ---
    Screen Resolution
    1024 x 640
    Hard Drives
    32GB
    PSU
    ---
    Case
    ---
    Cooling
    ---
    Keyboard
    ---
    Mouse
    ---
    Internet Speed
    50 MBPS
    Browser
    Metro IE11
    Antivirus
    AVG 2014 Internet Security

Brink

Administrator
Administrator
mvp
Posts
24,035
#4
Nothing??
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Daxter

Member
Member
USA

Posts
99
#5

My Computer

System One

  • OS
    Windows 8.1 with Bing
    Computer type
    Tablet
    System Manufacturer/Model
    HP Stream 7
    CPU
    ---
    Motherboard
    ---
    Memory
    4GB
    Graphics Card(s)
    ---
    Sound Card
    ---
    Monitor(s) Displays
    ---
    Screen Resolution
    1024 x 640
    Hard Drives
    32GB
    PSU
    ---
    Case
    ---
    Cooling
    ---
    Keyboard
    ---
    Mouse
    ---
    Internet Speed
    50 MBPS
    Browser
    Metro IE11
    Antivirus
    AVG 2014 Internet Security

Brink

Administrator
Administrator
mvp
Posts
24,035
#6
In that case, it may be time to refresh or reset Windows if a doing a system restore using a restore point dated before this happened doesn't sort it. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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