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Windows 8 Laptop HELP!


iiNFiNiTYx

New Member
Posts
3
#1
===========Sorry if I posted this in the wrong place I'm new!==========

So in the middle of the night, my laptop rebooted. And then in shut off and went to a black screen. I woke up the next morning and shut it off then back on. Nothing. Just stuck at the Samsung boot up menu. Sometimes it will say "Automatic Repair Diagnosing" or something like that. And then I have an option to Restore to the last recovery point. Or cancel. I click 'Restore'. Nearly 3 hours I waited and NOTHING happened. I really need help! Sorry if I posted this in the wrong place I'm new!
 

My Computer

System One

  • OS
    x64
    Computer type
    Laptop
    System Manufacturer/Model
    Sumsung
    Memory
    4GB of RAM
    Browser
    Chrome
    Antivirus
    Norton

XweAponX

New Member
VIP Member
Pro User
#2
It was scanning your disk, do you have a boot disk from which you can run advanced troubleshooting options with Command prompt? Then you can scan the drive yourself using that, and you can also run the System Repair from it and it will go through it's whole cycle.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

iiNFiNiTYx

New Member
Posts
3
#3
It was scanning your disk, do you have a boot disk from which you can run advanced troubleshooting options with Command prompt? Then you can scan the drive yourself using that, and you can also run the System Repair from it and it will go through it's whole cycle.
No I do not.
 

My Computer

System One

  • OS
    x64
    Computer type
    Laptop
    System Manufacturer/Model
    Sumsung
    Memory
    4GB of RAM
    Browser
    Chrome
    Antivirus
    Norton

XweAponX

New Member
VIP Member
Pro User
#4
wel, then you'll have to use something like Hren's Boot disk to preform a CHKDSK via Mini XP, but without a Windows 8 Install disk for your system, there is not much you can do from Within Windows 8.

The best you can do is scan the drives from an external disk or scan it on another machine. But that long Auto Repair, it did that to me and that's what it was doing. And if you interrupt it, even though it appears to not be running, it messes up your disk. The system has to do the task it has scheduled, it will not boot until it has. So you can help that along by scanning with Hiren's Boot disk, if the disk is repaired through that, then it will do it's Auto Repair tasks and then finally start loading Windows 8.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#5
Lets try a couple things

Turn off laptop

Unplug laptop

Remove battery

Press and hold power button for a few seconds with no battery and no power

install battery and power plug

turn on system

If it boots to windows ok then you had a power surge and things should be ok now, but you will need to run scandisk or chkdsk /f

if hangs on samsung screen, then the laptop is not seeing your harddrive, youll have to go through the bios and see if the bios reads it. This will be either (DEL) (f2) or (f10) to enter BIOS SETUP read the display when booting

During boot you can hit f9 or f12 (read the bottom of the screen when booting) to choose boot options, choose the harddisk

if your harddisk is not shown and its not in the bios then your harddrive will need repair or replacement.

Lets see what we get from here before we go further.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

iiNFiNiTYx

New Member
Posts
3
#6
Sorry, well I already sent it out to Samsung.
 

My Computer

System One

  • OS
    x64
    Computer type
    Laptop
    System Manufacturer/Model
    Sumsung
    Memory
    4GB of RAM
    Browser
    Chrome
    Antivirus
    Norton

XweAponX

New Member
VIP Member
Pro User
#7
Ok, I hope they are able to repair the OS that is there, most likely they will just reinstall the OS from their image. Depends on their return policy. I hope they can save your data.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Coke Robot

New Member
Pro User
Gold Member
Posts
5,707
#8
For the general good for everyone here, the traditional hitting of Del or F2 or F12 or Esc or whatever key at startup DOES NOT WORK ON NEW WINDOWS 8 PCs. AT ALL. They have UEFI enabled which means the traditional getting into the BIOS firmware via those keys doesn't work since it's already starting to boot into Windows by the time you start tapping those keys. Usually on laptops with 8, you have to hold the Esc key or some other predefined key and THEN hit the power button.

On tablets, it will usually be a key combo of the volume control and the power button.

This misconception needs to be put to sleep with Windows 8 PCs. Telling someone to hit F8 to get into the BIOS doesn't help. :geek:
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#9
It may not work on your laptop or current laptops, but it does work on my HP G60 running Win8 PRO

Maybe your options are not set to be displayed. Mine show up clearly on the bottom, and Ive tested them before posting this.

On my HP G60 it has Phoenix bios, F2 is diagnostics F10 is setup, and I did enter both menus to make sure they work.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

darkbreeze

New Member
Colorado

Posts
14
#10
It also works on my HP Envy m6-1205dx. If I hit escape immediately following a reboot or powering up, it gives me a menu to either go into BIOS or for boot options, so I agree, don't assume because your system is that way, or because you're waiting too long to strike a key, that somebody else's information is faulty.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Envy m6-1205dx
    CPU
    AMD A10-4600M
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon 7660G
    Browser
    IE10

XweAponX

New Member
VIP Member
Pro User
#11
So, clearly new PCs are made to prevent user infiltration into the system BIOS?
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Coke Robot

New Member
Pro User
Gold Member
Posts
5,707
#12
So, clearly new PCs are made to prevent user infiltration into the system BIOS?
No, that is just the innate nature of new UEFI PCs. They have much faster boot times over traditional BIOS systems, which is why there isn't a second worth of "Press F2 to enter system firmware settings" or something similar. How UEFI capable systems interact with Windows 8 is MUCH different than ones with 7. Windows 8 was designed around that, which is why when you go to PC Settings, you can choose to reboot into the system firmware. Windows 7 doesn't have that, as there isn't OS-BIOS firmware interaction like that.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

XweAponX

New Member
VIP Member
Pro User
#13
Windows 8 was designed around that, which is why when you go to PC Settings, you can choose to reboot into the system firmware. Windows 7 doesn't have that, as there isn't OS-BIOS firmware interaction like that.
-I don't seem to have that option, but my Board was lasted flashed in 2008.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

Coke Robot

New Member
Pro User
Gold Member
Posts
5,707
#14
Windows 8 was designed around that, which is why when you go to PC Settings, you can choose to reboot into the system firmware. Windows 7 doesn't have that, as there isn't OS-BIOS firmware interaction like that.
-I don't seem to have that option, but my Board was lasted flashed in 2008.
Well of course, if you have an older standard BIOS board, that's just your option. It will just restart. That does it on mine as well and the last BIOS flash I did on it was from like 2010 or '11.

But if you have a new board, you have to install the UEFI route with the GPT disk partitioning style before you can get that. If that is done, you get the faster boot time and the option within PC Settings to restart to the firmware.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

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