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Solved Windows 8 internet performance slow

sm2otu

New Member
I have noticed on one of my Windows 8 Pro computers that it has longer response time when accessing Internet. It has worked flawlessly for a month. The other PCs are not affected so it has nothing to do with my Router (DIR655)

It seems like it takes time to do a DNS-lookup and I have tried quickly changing sites via the bookmark bar. It "thinks and waits" longer on one of my computers. The sdame bookmarks on my other PC change rapidly.

It has nothing to do with hardware. Both PCs have SSD and clean installs of Win 8 Pro. I have looked at what software has been added or updated the last week, when I started experiencing the problems and I have received 2 updates from Win update. I uninstalled them, no change, reinstalled them, no change. The only other software updated is Itunes.
I have also experienced errors when launching the desktop. The desktop froze and you have to logout and login a few times before I could use my quick launch icons. This problem has disappeared after I applied the updates via Win update.
Any other person experiencing this?

I might add that it does not matter if I use Chrome or IE10.
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

znod

New Member
Power User
I am assuming that you go to the bookmarks bar sites with some frequency. Thus, related pages should be cached. Both computers should access cached pages rapidly. Perhaps you need to do some browser cleaning of your slower machine. See if you can make any progress using the advanced settings in Chrome, specifically, "Clear browsing data." Also, clear your cache maybe.

You also could try System Maintenance. I haven't discovered how to find this program except by by searching in Help and Support under "maintenance." Ah, try Disc Cleanup. I finally found it at System > Performance Information and Tools > Open Disk Cleanup.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

sm2otu

New Member
I have tried cleaning up cache och using the cache a longer time without cleaning. It makes no difference. I am convinced this is some issued with win 8. But I have no proof. It also affects my Outlook 2010 mail which I use with IMAP.
Both PCs I use are fast and I have a 100 mbit connection.
It is a very noticeable change. It may take seconds to access pages where it used to go in a flash before.
Registry is defragmented with Registrybooster and I have searched and repaired all errors.
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

chev65

Closed
I have tried cleaning up cache och using the cache a longer time without cleaning. It makes no difference. I am convinced this is some issued with win 8. But I have no proof. It also affects my Outlook 2010 mail which I use with IMAP.
Both PCs I use are fast and I have a 100 mbit connection.
It is a very noticeable change. It may take seconds to access pages where it used to go in a flash before.
Registry is defragmented with Registrybooster and I have searched and repaired all errors.

Did you say that you installed iTunes?

If so you should be aware that iTunes also installs a network service famously known as Bonjour. This Bonjour service is world famous for causing problems on Windows systems.

You will want to go into Windows Services and disable this service, type services.msc in the run box to access Windows services.

it may appear as Bonjour or it may show up as "ID store followed by a bunch of numbers, it should be there near the top of the page. You will want to disable this service and reboot your machine.

Check to see if this changes or fixes the connection problem you were having.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

sm2otu

New Member
Hi Chev65. I uninstalled Bonjour completely. Rebooted. No effect. I will look into this more later and start disabling services etc. My ISPs DNS i used btw. It works perfectly on the other machines.
Cheers
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

sm2otu

New Member
I have done som more user testing on random, but there is a pattern that seems to repeat itself

When accessing a webpage for the first time, there is a delay before it loads. Once you are on that site, all links within the site load very fast. I jump to another site, same thing. Jump back to the first site and it takes time to load again.

Pingtest reveals excellent performance (pingtest.net) but I think it pings the server it has located and established connection with.

It is strange. The max loadtime was 8 seconds and the second longest was 6 seconds. I tried on Swedish sites which I know have excellent performance.
Then everything works perfectly as it should for a few minutes.

I rule out my router and my ISP. The other PC with Windows 8 has none of these problems.

I will disable some services and autostart programs and if that does not work, I will perform a system restore. I hate to do a complete refresh though.
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

znod

New Member
Power User

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

consultant

New Member
10 hours of wasted time later starting and stopping, enabling and disabling services, drivers, etc.


It was the Power Management! Power Plan was set to Power Saver mode! Why it takes about 3 minutes after boot for it to effect the browsing is beyond me. Sure threw me a curve ball and I've been around the block a few times on PC issues over the past 15-20 years!
 

My Computer

System One

  • OS
    Windows 9 Pro

sm2otu

New Member
My second computer started behaving exactly the same. And lots of ppl have similar issues. I have downgraded to Windows 7 and consider it an upgrade from Windows 8.
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

sm2otu

New Member
I installed Windows 7 64bit on both computer. Then I installed all compatible software and did an upgrade to win8. This time it worked perfectly on both machines. I have been running them 24/7 for a week now and no problems with slow response to Internet sites. Maybe MS did some fix in the meantime. The important thing is that it works, but I don´t like unsolved mysteries.
Merry Christmas.
 

My Computer

System One

  • OS
    windows 8 pro
    Internet Speed
    100 mbit

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