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Windows 8 Freezes Randomly

tiffosira

Member
Member
Hey Techies !

I Have been using windows 8 CP since its release and faced no problems yet. But since last week windows started to freeze randomly and there is no option other than to restart ! Tried various suggestions as given in other threads but nothing has changed.

Tried Updating the drivers, Installed Windows again, removed unnecessary applications . . . !

One thing i have noticed is windows freezes mostly when chrome and windows media player are running together. Never freezes while playing games or videos !

Attaching the Event Viewer logs !

Please Help and Thanks in advance !
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Bro already attached the log files ! Also there is no BSOD windows just Freezes .
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
Cool. Nobody is forcing you to do anything. Best of luck.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Sorry Bro i misread :confused:

Now attaching files as per your instructions :D
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
Visit Logitch.com to download/install latest driver for your mouse:

Code:
Hardware Type    USB Input Device
Number of Buttons    0
Status    OK
PNP Device ID    USB\VID_046D&PID_C05A\6&2C24CE2E&0&7
Power Management Supported    No
Double Click Threshold    Not Available
Handedness    Not Available
Driver    c:\windows\system32\drivers\hidusb.sys (6.2.8250.0, 26.00 KB (26,624 bytes), 18-Feb-12 10:04 AM)

Update Creative drivers:

Code:
Name    SB Audigy
Manufacturer    Creative Technology Ltd.
Status    OK
PNP Device ID    PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00\5&25DA5584&0&0000E3
I/O Port    0x0000DFE0-0x0000DFFF
IRQ Channel    IRQ 19
Driver    c:\windows\system32\drivers\p17.sys (5.12.1.2018, 1.23 MB (1,289,216 bytes), 03-Aug-09 11:12 AM)

If issues persist, uninstall UPS software and hardware, as a temporary test to see if it's the culprit.

I would also uninstall Afterburner and set Optimized Defaults in the bios and save, if needed. (Must disable overclock to test anything at all, or you'll just be chasing your tail.)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Bro updated the Mouse Drivers !

Creative drivers are already up to date.

No overclocking of any kind is applied ! Using Afterburner only to check temps and FPS !
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
I would definitely set Optimized Defaults in the bios, to ensure proper settings:

Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3601 Mhz, 4 Core(s), 4 Logical Processor(s)

(the CPU is off, and RAM probably is too)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Il certainly do that also.

Also Should i turn off Default Turbo Boost ?

RAM is running at Default 1333mhz at Stock voltage !
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
Sure, you could turn off Turbo Boost and if/when things become stable, you can re-enable it to see how it goes.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Great :D

Loaded optimized defaults !

Thanks for the help ! Wil updated you soon !
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

tiffosira

Member
Member
Hrrrrr :mad:

Happened again just now ! Only chrome was running !

Removing UPS software and uploading new logs .

Please do have a look .

Thanks .
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
Logitech and Creative still same, and so is the incorrect processor speed.

Afterburner still installed.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Installed the Logitech driver yesterday and Device Manager shows it.

Uploading Pic !

Yes didnt remove afterburner will do if it hangs again.

Not able to understand by what u mean by incorrect processor speed ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
"Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3601 Mhz, 4 Core(s), 4 Logical Processor(s)"

That shows your processor is running below spec, which automatically means things are not right in the bios. Did you set Optimized Defaults and save, in it yet?

And as said, Creative is not updated yet either. They are quite notorious when it comes to drivers. If you can't find an update, I'd pull the card from the machine and use onboard audio until things are stable. Once you have a stable platform, then you can easily see if Creative card/drivers are the cause when re-adding.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Yup i had loaded optimized defaults ! that's why turbo boost got on again.

Turned it off and now you can see changes in processor speed.

You are true about creative. Will have to dump the card sooner or later :p
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

tiffosira

Member
Member
No problems yet !

Hopefully it stays this way :D
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

tiffosira

Member
Member
Everything is running fine now !

Seems that APC UPS software was the culprit !

Turned on the turbo boost also !

Thanks again Gman !
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 2500k
    Motherboard
    Gigabyte Z68XP-UD4-B3
    Memory
    Corsair Vengeance 8GB-DDR3-1600 mhz
    Graphics Card(s)
    MSI GTX 650Ti Boost 2GB
    Sound Card
    Creative Sound Blaster Audigy Value
    Monitor(s) Displays
    Samsung B2230
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1.5 TB SATA III
    PSU
    Corsair TX 650m
    Case
    CM 690 Original
    Cooling
    Corsair H60
    Keyboard
    Logitech Standard USB
    Mouse
    Logitech Standard USB

GMan

Banned
Everything is running fine now !

Seems that APC UPS software was the culprit !

Turned on the turbo boost also !

Thanks again Gman !

You're welcome. How I do things basically boils down to this - Make sure all drivers are latest, make sure hardware is set right. If things still aren't well, then I immediately look at any software that isn't common to most other people.

Your UPS immediately jumped out at me, so of course, I had to mention it.

You're welcome and best of future luck with the system.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

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