What's new

Windows 8 freeze/hang (no BSOD)

kerrigjl

New Member
First time poster, so I appreciate any help that can be offered, as I have an annoying problem - I installed Windows 8 on Jan 28 and finally got my computer back to *just* the way I like it about a week later. Since then, I have had random freezes/reboots (no blue screens of death) every couple of hours. The screen will completely lock up (no input response, videos will freeze, etc.), and then the computer will reboot itself after a seemingly random period of time (or I power cycle it). I can hit num lock or caps lock and toggle the light on the keyboard - nothing else works. It's to the point that I can't use it for anything productive, for fear of losing my work (I'm typing this in Notepad and saving after every sentence).


Again, no BSOD so no error codes there. I've checked the event logger, and all I can find are entries such as, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly" or "The previous system shutdown at 3:15:18 PM on 2/16/2013 was unexpected."


I've updated all drivers, BIOS, and Windows. I selectively disabled every startup item and service to no avail. The problem does not occur when it safe mode (with networking). Short of reformatting and trying again, help?


Windows 8 Pro x64 with Media Center
Intel i7-2600K @ 3.4GHZ (stock)
Asus P8P67 Pro
8gb g skill ripjaw x
Enermax 1120w psu
Western Digital Disk Drives
Toshiba Disk Drives (added since problem started)
AMD Radeon 6970
Optiarc BD-RW BD-5300S
HL-DT-ST DVDRAM GH22NS50
Corsair C300
Logitech Webcam 600
Canon iP2600
Lexmark X6100

PS, the attachment has info from CPU-Z and RAMMon in it, if that helps.
 

Attachments

  • W7F_18-02-2013.zip
    1.2 MB · Views: 60

My Computer

System One

  • OS
    Windows 8 x64

Sketti11

New Member
I am having a similar issue. My screen will go black. Then restart after about 8 seconds. After the load screen it comes back with a black screen. I have to shut down my computer to have it load properly.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7-860 Lynnfield 2.8GHz
    Motherboard
    Asus p7p55d pro
    Memory
    G.SKILL Ripjaws 4GB DDR3 1600 (PC3 12800) G.SKILL PIS Series 4GB DDR3 SDRAM 2200 (PC3 17600)
    Graphics Card(s)
    GeForce GTX 550 Ti (Fermi) 1GB 192-bit GDDR5
    Monitor(s) Displays
    Sanyo LCD TV
    Screen Resolution
    1366x768
    Hard Drives
    WD Green WD10EARS 1TB
    WD Black WD5001AALS 500GB 7200 RPM
    Seagate Barracuda STBD2000101 2TB 7200 RPM SATA 6.0Gb/s
    PSU
    Thermaltake Black Widow W0319RU 850W ATX 12V v2.3, EPS 12V v2.91 CrossFire Certified 80 PLUS
    Case
    Thermaltake V3 Black Edition VL80001W2Z
    Cooling
    CORSAIR Hydro Series H55 Quiet CPU Cooler
    Keyboard
    k120 Logitech
    Mouse
    MX518
    Internet Speed
    12MbDL 1mbUP
    Browser
    Firefox
    Antivirus
    AvG pro
    Other Info
    This just made me realize that my new harddrive was better then my gamedrive :/

kerrigjl

New Member
So, as I was preparing to reformat, I broke my RAID (set up in Windows as mirroring, so not a true RAID, I guess)... and then I realized that the freezing had stopped. I put the RAID back together, and the freezing restarted. Broke the RAID, and the freezing stopped.


Thinking it might be Window's mirroring, I then set up the RAID through the BIOS/RAID controller, and the freezing started. Broke the RAID through the BIOS and the freezing stopped.


Obviously, something about mirroring/RAID 1 is causing my hangups/freezes. Any thoughts on how to figure out why (from the previously posted file, or I can post a new one if necessary) so that I can use my RAID?
 

My Computer

System One

  • OS
    Windows 8 x64

Sketti11

New Member
From what I was aware of was when Windows 8 was released publicly new RAID drivers was a must.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    i7-860 Lynnfield 2.8GHz
    Motherboard
    Asus p7p55d pro
    Memory
    G.SKILL Ripjaws 4GB DDR3 1600 (PC3 12800) G.SKILL PIS Series 4GB DDR3 SDRAM 2200 (PC3 17600)
    Graphics Card(s)
    GeForce GTX 550 Ti (Fermi) 1GB 192-bit GDDR5
    Monitor(s) Displays
    Sanyo LCD TV
    Screen Resolution
    1366x768
    Hard Drives
    WD Green WD10EARS 1TB
    WD Black WD5001AALS 500GB 7200 RPM
    Seagate Barracuda STBD2000101 2TB 7200 RPM SATA 6.0Gb/s
    PSU
    Thermaltake Black Widow W0319RU 850W ATX 12V v2.3, EPS 12V v2.91 CrossFire Certified 80 PLUS
    Case
    Thermaltake V3 Black Edition VL80001W2Z
    Cooling
    CORSAIR Hydro Series H55 Quiet CPU Cooler
    Keyboard
    k120 Logitech
    Mouse
    MX518
    Internet Speed
    12MbDL 1mbUP
    Browser
    Firefox
    Antivirus
    AvG pro
    Other Info
    This just made me realize that my new harddrive was better then my gamedrive :/

kerrigjl

New Member
The hangs started happening again even without a RAID, so I reformatted back to Win7, re-burned Win8 at 4x, and reinstalled... and the hangs continued. So I gave up.

Last night, I upgraded to an ASRock Z77 Extreme 6 mobo with a i7 3770k and things seem much more stable so far.

Just wanted to give an update.
 

My Computer

System One

  • OS
    Windows 8 x64

torre

New Member
Power User
re-burned Win8 at 4x,
.


So you originally downloaded Win8 from the MSN site or another site ?


Also, what is your antivirus ? Windows Defender, another, using more than one AV ?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

torre

New Member
Power User
Just by chance, I would do a scan with a 3rd party AV like malwarebytes or Kaspersky free online scan.

You have a powerful system and more likely there is a compatibility issue. If you have not, "google" your problem for other input. The Win8 Forum is not always responsive. You may also address the problem in the Win7 Forum. More expertise there that will reply.

Hope things remain stable.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

naphtalee

Member
Member
Also having a same problem here... n first timeto post pliiz help..... having a toshiba c660 satellite i3 2350M n it starts to freeze after one month from installation n cant browse with browsers when connected to a wireless network... icons in taskbar fail to open... please help pals!
 

My Computer

System One

  • OS
    Windows8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C660 satellite
    CPU
    intel i3 2350M 2.30Ghz
    Motherboard
    Intel
    Memory
    500gb
    Graphics Card(s)
    Intel integrated
    Browser
    chrome,mozilla,IE
    Antivirus
    Null

caperjack

Just the Janitor
VIP Member
Guru
re-burned Win8 at 4x,
.


So you originally downloaded Win8 from the MSN site or another site ?


Also, what is your antivirus ? Windows Defender, another, using more than one AV ?

after yo u installed win8 did you go to your computer manufacturers web site and download and install all upto date win8 drivers for your computer ,staring with chipset drivers ,then video drivers ,and sound drivers ect ect
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

naphtalee

Member
Member
*have you checked your hdd ???*...... meant to imply wat?
 

My Computer

System One

  • OS
    Windows8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C660 satellite
    CPU
    intel i3 2350M 2.30Ghz
    Motherboard
    Intel
    Memory
    500gb
    Graphics Card(s)
    Intel integrated
    Browser
    chrome,mozilla,IE
    Antivirus
    Null

naphtalee

Member
Member
i ges i av to google that!!
 

My Computer

System One

  • OS
    Windows8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C660 satellite
    CPU
    intel i3 2350M 2.30Ghz
    Motherboard
    Intel
    Memory
    500gb
    Graphics Card(s)
    Intel integrated
    Browser
    chrome,mozilla,IE
    Antivirus
    Null

TONSCHUH

New Member
Power User

My Computer

System One

  • OS
    Windows-10-Pro-Build-11099.rs1-x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom-Build
    CPU
    Intel Core i7 3770k @4800MHz
    Motherboard
    Asus P8Z77-V
    Memory
    G.Skill 16G(4*4G) DDR3-2400 Quad Channel [TDX] F3-2400C10Q-16GTX
    Graphics Card(s)
    2x Gigabyte GTX980-Ti-OC-STRIX-6GB in 2-Way-SLI (1408MHz | Boost: 1544MHz | Memory-Clock: 8000MHz)
    Sound Card
    OnBoard Realtek® ALC892 8-Channel High Definition Audio
    Monitor(s) Displays
    Asus VE278Q 27" Wide Led Black Full HD 2ms | Dell S2409W 24" 5ms
    Screen Resolution
    1920x1080
    Hard Drives
    - Intel 520S 240GB/SATA3/R 550MBs,W 520MBs/25nm/3.5"Kit/5yr
    - Samsung 840 EVO SATA3 500GB
    - Seagate Barracuda SATA3 1TB 7200RPM 64mb Cache
    - Seagate Barracuda SATA3 1TB 7200RPM 64mb Cache
    - Seagate Constellation SATA3 3TB 7200RPM 64mb Cache
    -
    PSU
    Corsair AX1200i
    Case
    Thermaltake Level-10 GT LCS
    Cooling
    EK H3O HFX 240mm Liquid Cooling Kit + 2x EK-480-Rads + GPU-Blocks + Gelid Extreme
    Keyboard
    Roccat Isku | Logitech G13 | XBox 360 Controller wired | Logitech Dual Action GamePad
    Mouse
    Roccat Pure Military Dessert Strike | Shogun Bros. Ballista MK-1 | Cyborg R.A.T. 7 Infection
    Internet Speed
    ADSL2+ ~15MBit/s DL | ~1MBit/s UL
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    - Logitech Extreme 3D Pro Joystick
    - Plantronics GameCom Commander Headset
    - Logitech X-210 Speakers
    - Roccat Taito Mid-Size 5mm
    - PC-Master-Race MousePad (yellow)

azasadny

Moved to ten*****s.com
VIP Member
Guru
Whenever I've seen random "hangs" like this, it's been "bad" RAM or overheating issues...bad RAM is more common. Sometimes, the "bad" RAM will work perfectly fine in another system. I had 2 sticks of 8Gb RipJaws RAM in my PC and experienced random hangs and "swirling circle of death" in Win7, I put the RAM in my son's PC build (defferent CPU and motherboard) and it works great in his PC and my PC hasn't had a problem since. I hope this helps...
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports

naphtalee

Member
Member
@azasadny soo u think its an issue to deal with bad RAM ..... i will work out that n see how that goes
 

My Computer

System One

  • OS
    Windows8 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C660 satellite
    CPU
    intel i3 2350M 2.30Ghz
    Motherboard
    Intel
    Memory
    500gb
    Graphics Card(s)
    Intel integrated
    Browser
    chrome,mozilla,IE
    Antivirus
    Null

azasadny

Moved to ten*****s.com
VIP Member
Guru
I suspect bad RAM, but follow the advice the others have given here (test hard drive, etc...) and then troubleshoot the RAM. I hope this helps!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top