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Windows 8 error and I'm stumped

pooky

New Member
My father in-law's computer is a HP 2000. Originally running Windows 8 but he upgraded to Windows 10. Now he's getting an 0xc0000225 error code a blue recovery screen. No copies of Windows available, everything preinstalled. I created both a Win8 and Win10 disc using an iso file with mediacreationtool.exe
1. So i select the language, time and currency, and keyboard
2. Then I tried, Repair computer, Use a device, internal cd/DVD rom drive but that didn't work.
3. So I tried "install now" of win10. Selected Win10 home. Then Next. Then selected upgrade. Then displays a compatibility report:upgrade option isn't available.
4. I also tried running a sfc scannow "windows resource protection did not find any integrity violations"

Any help would be greatly appreciated. Thank you.
 

My Computer

System One

  • OS
    Windows 8

johngalt

Antidisestablishmentarianist
VIP Member
Member
Since he is running Windows 10, you're best bet is the sister site for Windows 10 in my signature.

But let me go ahead and ask you: what are your goals - get his system up and running (by fixing the issues) or wiping it clean and starting fresh?
 

My Computers

System One System Two

  • OS
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Computer type
    PC/Desktop
    System Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Core i7 965 EE @3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 @ 1920 * 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 * 210 mm + 3 * 120mm fans)
    Keyboard
    Logitech G15 Keyboard (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
    Browser
    Nightly|Chrome|Canary|Edge+ (Chromium)|Edge
    Antivirus
    Windows Defender + MB 3

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