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Windows 8 error and I'm stumped


pooky

New Member
Posts
2
#1
My father in-law's computer is a HP 2000. Originally running Windows 8 but he upgraded to Windows 10. Now he's getting an 0xc0000225 error code a blue recovery screen. No copies of Windows available, everything preinstalled. I created both a Win8 and Win10 disc using an iso file with mediacreationtool.exe
1. So i select the language, time and currency, and keyboard
2. Then I tried, Repair computer, Use a device, internal cd/DVD rom drive but that didn't work.
3. So I tried "install now" of win10. Selected Win10 home. Then Next. Then selected upgrade. Then displays a compatibility report:upgrade option isn't available.
4. I also tried running a sfc scannow "windows resource protection did not find any integrity violations"

Any help would be greatly appreciated. Thank you.
 

My Computer

System One

  • OS
    Windows 8

johngalt

Antidisestablishmentarianist
VIP Member
Member
3rd Rock

Posts
48
#2
Since he is running Windows 10, you're best bet is the sister site for Windows 10 in my signature.

But let me go ahead and ask you: what are your goals - get his system up and running (by fixing the issues) or wiping it clean and starting fresh?
 

My Computers

System One System Two

  • OS
    Windows 10 Insider Preview current build
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    The Beast Model V
    CPU
    Core i7 965 EE @3.6 GHz
    Motherboard
    eVGA x58 Classified3
    Memory
    3 * 4GB Mushkin Enhanced Redline CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GTX 970
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA
    Screen Resolution
    2 @ 1920 * 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS SATA II
    Seagate ST1500DL001 7200 RPM SATA II
    Intel SSDSA2M080G2GC SATA II SSD
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans)
    Keyboard
    Logitech G15 Keyboard (gen 2)
    Mouse
    Logitech MX Master
    Internet Speed
    Cable: 330+ Mbps down / 30+ Mbps up
    Browser
    Nightly|Chrome|Canary|IE11|Edge
    Antivirus
    Windows Defender + MB 3
  • PC2
    Lenovo ThinkPad E545