Windows 8, EgisTec ES603 fingerprint reader not working

NathanD212

New Member
Messages
15
I have a Sager NP8651 / Clevo P650SE laptop running Windows 8.1 64-bit and while all other hardware works the fingerprint reader does not no mater which driver i use from the Clevo OEM site.

what files do i need to upload or report to linclude to help this get resolved. I have contacted Sager support multiple times and they say "a fresh install of windows will fix it..."
 

Attachments

  • es603 details.JPG
    es603 details.JPG
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  • es603 device manager.JPG
    es603 device manager.JPG
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  • es603 device manager files.JPG
    es603 device manager files.JPG
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  • fingerprint_reader_events.zip
    fingerprint_reader_events.zip
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