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Windows 8 doesn't shutdown, but restarts instead?


Posts
2
#1
Hi guys,

When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts

What could be causing this?

Specs are below,

Thanks
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i7 950 3.07GHz @ 3.36GHz
    Motherboard
    ASUS Rampage III Extreme
    Memory
    12GB DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 480
    Monitor(s) Displays
    LG W2486 1080P HD
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 120gb SSD
    WD 320gb Blue
    PSU
    750W Corsair
    Case
    Antec 902

Mystere

Power User
VIP Member
Power User
Posts
1,925
#2
A couple of things. First, make sure you're using the most recent BIOS for your computer. Second, make sure all your device drivers are the most recent ones for your hardware.

How are you shutting down?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
Posts
2
#3
Hi,

I am running the latest BIOS and the latest hardware drivers.

I am shutting down by going to the charms, settings, shutdown

Thanks for your quick reply :)
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i7 950 3.07GHz @ 3.36GHz
    Motherboard
    ASUS Rampage III Extreme
    Memory
    12GB DDR3
    Graphics Card(s)
    Nvidia Geforce GTX 480
    Monitor(s) Displays
    LG W2486 1080P HD
    Screen Resolution
    1920x1080
    Hard Drives
    OCZ Vertex 120gb SSD
    WD 320gb Blue
    PSU
    750W Corsair
    Case
    Antec 902

Mystere

Power User
VIP Member
Power User
Posts
1,925
#4

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX

davegx

Member
Member
Posts
55
#5
Anyone that has problems with this issue can use the power.cfg command to help determine the problem. Run command prompt with Admin privileges. Then powercfg /lastwake That should tell you the most recent thing to have woken your pc.

I recently has this problem and was able to determine that my Realtek network drivers (which I just updated) were causing the issue. In the event that is your issue as well, you can disable "Wake on magic packet" on your network adapter. That fixed my restart instead of shutdown issue.

Another powercfg command for more details is the powercfg /energy Thatll create a detailed report you can view.
 

My Computer

System One

  • OS
    Windows 7 x64

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