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Windows 8 Crashing after several minutes


Extrac

New Member
Posts
5
#1
Good afternoon all,

My partner's PC decided to start acting up on windows xp, so after a few attempts to fix it we decided to go down the windows 8 option since it was on special offer at the time. After a few installations failed to boot properly (i.e. they'd install and then crash) we did a complete format and reinstall. As it stands we can get into windows 8, it works fine for a few minutes and then it crashes (no BSOD, just a freeze, no mouse movement etc). We've tried a couple of fixes (ran "bcdedit /set disabledynamictick no" and yes in cmd and refreshing the install) unfortunately nothing seems to stop it from crashing 3-5 minutes into the boot. Was wondering if anyone here would be so kind as to point me in a possible direction :)

Specs are as follows

ASROCK N68C-S UCC (flashed to 1.6 latest bios)
AMD Phenom 8550 2.2ghz triplecore
4 GB nonspecific memory (2x2GB
ATi 5770 Gfx
Samsung 350gb hard drive
TP-LINK TL-WN851ND Wireless card
430W Corsair Power supply

Many thanks in advance :)
 

My Computer

System One

  • OS
    8

Ztruker

Well-Known Member
VIP Member
Guru
#2
How does it run if you boot to Safe Mode with Networking? If okay, then do Windows Updates from there a few times and see if that resolves the issue, which may be device driver related.

Also test the ram. Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

Boot the CD and run for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

Extrac

New Member
Posts
5
#4
Thank you both for your responses, I'm running the memory test at the moment and then will try safemode with networking to attempt an update, and then the HDD test. :)
 

My Computer

System One

  • OS
    8

Narayan

Member
Member
Kolkata, India

Posts
127
#5
I think its the problem With your PSU.
According to ATI the HD 5770 requirements are:-
Minimum= 450 Watt
Recommended= 600 Watt
So, I would suggest you to upgrade your PSU to atleast 600 Watt or greater for optimal performance......:)
 

My Computer

System One

  • OS
    Windows® 8.1 Pro 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell® XPS® 15-9530
    CPU
    Intel® Core™ i7 4702HQ @3.20GHz
    Motherboard
    Intel® HM86 Express Chipset
    Memory
    Dell® 16GB DDR3 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GT 750M 2GB GDDR5
    Sound Card
    Intel® High-Definition Audio
    Monitor(s) Displays
    Dell® LED™ 15.6-Inch QHD+
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung® SSD™ 840 Pro 512GB
    PSU
    Dell® 91 WHR 6-Cell Battery
    Case
    Dell® Machined Aluminium Chassis
    Cooling
    Dell® Cooling
    Keyboard
    Dell® Integrated Keyboard
    Mouse
    Dell® TouchPad
    Internet Speed
    Download Speed- 50.0 MBPS Upload Speed- 20.0 MBPS
    Browser
    Mozilla® Firefox® 29.0
    Antivirus
    Kaspersky® PURE® 3.0 Total Security
    Other Info
    Network Adapter- Intel® Dual Band Wireless-AC 7260 + Bluetooth 4.0

Extrac

New Member
Posts
5
#6
Good call Narayan, we can't afford a shiny new PSU at the moment but what we can do is scale back to a 520GT on the graphics front and see if that fixes it.

In other news mem test has done 1 pass and come back clean, will report as soon as I know more
 

My Computer

System One

  • OS
    8

Extrac

New Member
Posts
5
#7
Right, Mem test came back clean after 3 passes. Swapped out the 5770 for a 520GT, windows started failing to boot, so tried to refresh install, which failed. Did full reinstall, it's now crashing on the startup screen (even in safe mode), though may be same symptom as before just crashing earlier :(
 

My Computer

System One

  • OS
    8

mbratch

Troublemaker
Member
Webster NY US

Posts
325
#8
Good call Narayan, we can't afford a shiny new PSU at the moment but what we can do is scale back to a 520GT on the graphics front and see if that fixes it.

In other news mem test has done 1 pass and come back clean, will report as soon as I know more
Not sure what your budget is for a PSU, but I've purchased a few from Computer parts, Laptop computers, Desktop computers, Computer Hardware - Geeks.com. They have some economical options and I've had good results with them.
 

My Computer

System One

  • OS
    Win 7 / Win 8
    System Manufacturer/Model Number
    Lenovo T510 / HP ProBook 4540S
    CPU
    Intel i5-510m / Intel i3-3110m
    Memory
    4GB / 8GB
    Monitor(s) Displays
    15.6"

Extrac

New Member
Posts
5
#9
Cheers for the link mbratch, in the UK here and the reality is we could get a corsair 600cx for £50 (~$80), but seems a waste if that graphics card isnt going to be pushed (the missus is quite happy playing tf2 and indie/low demand games) so happy to swap out to the 520GT that came with the PC if that's what's causing the problem. Will try to boot/repair/safemode a few more times tommorow morning and report back :)
 

My Computer

System One

  • OS
    8

dperecky

New Member
Posts
74
#10
try defragging the HD:

Control Panel - in search field at upper-right, type in Defrag

or

AusLogics free defrag program, available from download.com

ScanDisk used to be a separate program that came with windows that could be used to repair harddrives
see Perform a Scan-Disk Function using Windows XP - YouTube for details.

ScanDisk is now CheckDisk, which is available only through the GUI now... It's in MyComputer | Click once on the C: drive | Left mouse click for Properties | Tools | Error-Checking -> Click on Check
btw: Disk Defragmenter is also available on the same panel/dialog window.
 

My Computer

System One

  • OS
    s: XP, Win7, Win8, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Toshiba Laptop - recommended brand.
    Monitor(s) Displays
    1 currently- laptop monitor
    Other Info
    Have XP Virt. Mach. on Win7.
    // 2-7-2015 - Purchased cheap Win 8.1 tablet. So far, it's amazing. Update: 5-24 - Switched to MS Surface 3. it's just a better way to go.

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