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Windows 8 crashes on wake up from sleep


NH4OH

New Member
Posts
2
#1
Installed Windows 8 about a week ago - it worked fine for a few days but now crashes/restarts upon wake up from sleep. There is a 'Kernel Power 41' in the Event Viewer log. Have attached the Diagnostic Tool output file for reference. Really appreciate the help.
 

My Computer

System One

  • OS
    Windows 8 Pro

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#2
  1. Download and update AMD Catalyst for your ati radeon hd 5570. The latest version is 1/23/2013, yours is dated 12/19/2012
  2. Temporary uninstall AVG anti virus completely
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

NH4OH

New Member
Posts
2
#3
Thank you - I installed the AMD Catalyst drivers last week (version 13-1) so I think it is up to date. Will see if disabling AVG helps.
 

My Computer

System One

  • OS
    Windows 8 Pro