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Windows 8 can't go past Login Screen


h3xt0r

New Member
Posts
3
#1
Hello everyone I have an Asus Laptop that I'm trying to fix for my nephew. After installing a game of Minecraft he claims that around that time, the computer has not been able to boot. So he brought it over to me, and I'm not to familiar with Windows 8. So I try turning on the laptop and it freezes at the login screen. It has his username, and the little loading screen like its trying to load the account, then it freezes and it stops there. So what I'm trying to do is a system restore to an earlier time. Maybe even to boot into safe mode. I have been in google looking for solutions and found a couple in this forums. Except all the tutorials on how to access System Restore is to hold shift while restarting the computer. Except I can't access the computer. It doesn't go past the login screen. I can go into the BIOS, but nothing else. Anyone know of a method were I can do something to access system recovery another way? Any ideas on what I can do besides a system restore? If you need more information I can explain futher but simply put.. Turn on, goes past the Asus loading screen, gets to login screen, username is displayed. Computer freezes. Sometimes it just goes to a black screen and stops there.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i5

h3xt0r

New Member
Posts
3
#2
[video=youtube;buyqcNtQl7A]https://www.youtube.com/watch?v=buyqcNtQl7A[/video]

I recorded this video so that you all can see what is happening.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i5

h3xt0r

New Member
Posts
3
#3
After leaving it on all night it loaded and I was able to do a disk repair, found an error but could not fix. I restarted and left it on for another couple of hours and it loaded into windows. Except its running really slow, freezing at the same time, is there a way I can perform a disk repair or a software i can use, while windows is active?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    Intel i5

werty

Member
Member
Posts
187
#4
Hi, it is most probably a graphics related issue. Please update the graphics driver to the most recent version.

Good luck,werty
 

My Computer

System One

  • OS
    Windows 8.1 Pro/ Windows 8 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 1545/ Asus F5V

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#5
After leaving it on all night it loaded and I was able to do a disk repair, found an error but could not fix.
If your HD is corrupted and you could not fix it then that's your problem, some system files might be corrupted and Windows cannot read causing a long delay.

Open the Admin command prompt: Win+X->Command Prompt (Admin)
Type: chkdsk /r /f C: Note: there are spaces between /r , /f and C
Since it is a Windows drive, it will reboot then do the disk repair offline. This process will take a long long time, I have seen cases it would take 24 hrs depending on how badly corrupted is your HD, so please be patient, let it run over night.

After your HD is fixed. To fix any corrupted system files you need to run again from the Admin Command prompt:
  1. Dism /Online /Cleanup-Image /RestoreHealth
  2. sfc /scannow Note: you might need to run multiple times untill you get a message: did not find any integrity violation
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
1
#6
Hi, did you ever figure this out? It has happened to my business laptop with lots of important stuff on there... It's just sitting there trying to load :-(
 

My Computer

System One

  • OS
    Windows 8