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Windows 8 - Blank Screen After Install! Help

conwayd02

New Member
Hi all, new to the forum and hope someone can help! I had a quick search for Windows 8 yesterday and was shocked to see it was only £24.99 for an upgrade so I downloaded it, it installed and all went well. Then after about 2 to 3 minutes of starting to use it and playing around with the new design my screen went blank, came back on for a second and then went blank. I done a hard reset but it would go blank after the window logo. So reset again and then it wouldn't boot at all, got the sad face :( and it spent an hour trying to fix it but to no job. I tried booting in safe mode but it wouldn't have it. I installed Windows 7 Home 64 bit again, what I had before, I tried another Windows 8 install but the same thing! I tried using my TV with HMDI cable as an external monitor and you can a black screen just with the cursor, can't right click or anything. Someone on another forum advise to press Windows Key + P as this worked for him as his graphics card thought he had two screens and was using the wrong one.

I've gone back to Windows 7 but would like to make use of the £24.99 spent on Windows 8! Any one has any idea's?

I'm using a HP Pavilion dv6, 4GB RAM, Intel Core i5 2.53ghz and a Radeon ATI graphics card, which supports Direct X 11.
 

My Computer

System One

  • OS
    Windows 7 Home 64 Bit

Colbyk2012

New Member
Windows 8 issues after installing

Hi.. I am having the exact same problem and using the same computer.. Pretty keen to work out what is going on.


Hi all, new to the forum and hope someone can help! I had a quick search for Windows 8

yesterday and was shocked to see it was only £24.99 for an upgrade so I downloaded it, it installed and all went well. Then after about 2 to 3 minutes of starting to use it and playing around with the new design my screen went blank, came back on for a second and then went blank. I done a hard reset but it would go blank after the window logo. So reset again and then it wouldn't boot at all, got the sad face :( and it spent an hour trying to fix it but to no job. I tried booting in safe mode but it wouldn't have it. I installed Windows 7 Home 64 bit again, what I had before, I tried another Windows 8 install but the same thing! I tried using my TV with HMDI cable as an external monitor and you can a black screen just with the cursor, can't right click or anything. Someone on another forum advise to press Windows Key + P as this worked for him as his graphics card thought he had two screens and was using the wrong one.

I've gone back to Windows 7 but would like to make use of the £24.99 spent on Windows 8! Any one has any idea's?

I'm using a HP Pavilion dv6, 4GB RAM, Intel Core i5 2.53ghz and a Radeon ATI graphics card, which supports Direct X 11.
 

My Computer

System One

  • OS
    Windows 8

tikuman

New Member
I have the same laptop and facing the exact same issue. Unable to see anything on screen, although I can hear the windows bootup sound. After that, its just black screen and mouse pointer.
 

My Computer

System One

  • OS
    windows 8

theog

VIP Member
VIP Member
Gold Member
Try redownloading from the email link.

Your Windows Store email said:
If you need to download Windows, write down your new product key and enter it here.

Than make the ISO, & burn to DVD or USB pendrive.
http://www.eightforums.com/tutorials/2227-create-bootable-usb-dvd-windows-8-iso.html

Try a upgrade install from the DVD:
http://www.eightforums.com/tutorials/2234-upgrade-install-windows-7-vista-windows-8-a.html
or
Try a clean install.
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
http://www.eightforums.com/tutorials/2299-clean-install-windows-8-a.html
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Hamishmcgeach

New Member
Same here Hp pavilion dv6, win 8 installed fine ran for about 10 minutes then screen went black, hear sounds of startup etc. putting win 7 back till the graphics problems are sorted
 

My Computer

System One

  • OS
    Windows 8

slowhand818

Member
Member
Upgraded from windows 7 , then same here managed to work out after ages how to reboot the machine then the blue windows logo......then black screen and a cursor. tried to restart in safe mode using shift+f8 ,nothing!

I then used the disk to boot and tried to repair and it said it couldnt. so tried to refresh, and was amazed to find out that it deleted all of the installed apps. WHAT HAPPENED TO REPAIRING THE WINDOWS INSTALLATION for pitys sake. I had no option but to re image back to windows seven not sure I will be reinstalling. Other thought who's bright idea was it to make safe mode primarily accesible only from within windows, crazy! safe mode is a necessity not a menu option!!!!!!
 

My Computer

System One

  • OS
    windows 8 prof 64 bit

mrewolf

Member
Member
Folks this happend to me as well, Win 7 Ultimate worked fine, but Win 8 caused my on board video to go black, perhaps becuase it glitched the monitor. I turned my monitor off and on and it came back. If you hear the boot sound, its probably your video.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    My own build
    CPU
    I7-3770K
    Motherboard
    ASUS P8Z77-V PRO LGA 1155 Intel Z77
    Memory
    Patriot Gamer 2 Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
    Graphics Card(s)
    Intel

TeddyBear

New Member
Sorry Steve Ballmer but this Win 8 upgrade is a piece of crap, how dare you treat us like idiots and try to control how we use a computer, this is day 5 and a complete reinstall of Win 7 was needed, and that was after I finally erased all traces of Win 8 and then recreating my RAID setup array. This Win 8 upgrade has denies access to BIOS and RAID con figs once it is installed. Stay away from thus upgrade if you valyeyour sanity. It should never have been let out with all the pieces missing that so many developers freely contributed towards. Piece if crap in my opinion that should be taken back and retooled.....
 

My Computer

System One

  • OS
    win 8

conwayd02

New Member
I logged a PayPal dispute against the £24.99 Windows 8 transaction and have now been refunded, only took about 2 weeks :)
 

My Computer

System One

  • OS
    Windows 7 Home 64 Bit

passenger001

New Member
This happens to me randomly like once every 10 boots or so. I found a curious 'fix' for this problem, at least it helps get into my desktop, maybe it will work for you:

When you see the black screen on boot, press this sequence of key combos:

1. Alt+F4
2. Enter
3. Windows+D

Voila! You're in your desktop.

I suspect the black screen is the metro UI not appearing properly or something like that, idk but this works for me every time.

Hope this helps!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo G560 / Lenovo T61 / Assembled Desktop Computer/ Alienware 14/ 1st generation Macbook

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