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Solved Windows 8 activation problem after 2 years of activation


Merom

New Member
Posts
11
#1
keeps asking for reactivation. does not allow reactivation. I used a registry cleaner. Maybe this is the problem. I have tried a few fixes on other forums. Please let me know what other info I need to share.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#2

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#3

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Merom

New Member
Posts
11
#4
0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#5
We will need to see the full report to determine why windows can't use the installed key to activate.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#6
Windows Diagnostic Information
------------------------------

Tool Version: 6.3.9600.16384
Licensing Status: Unlicenced
Licensing Status Reason: 0xC004F014
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: xxxxx
Active Product Key Pid2: xxxxx-xxxxx-xxxxx-AAOEM
O S Version: 6.3.9600.2.00010300.0.0.101
Product Name: Windows 8.1
Processor Architecture: x64
Edition Id: Core
Build Lab: 9600.winblue_r9.150322-1500
Time Zone: GTB Standard Time(GMT+03:00)
Active Sku Id:
Active Sku Description:
Product Uniqueness Groups:
Active Product Key P Key Id:
Active Product Key Pid Ex: xxxxx-xxxxx-xxx-xxxxx-xx-xxxx-xxxx.xxxx-xxxxxxx
Active Product Key Channel: OEM:DM
Active Volume Customer Pid:
Offline Installation Id:
Domain Joined: false
Computer Sid: S-1-5-21-1702245185-995544876-1169543936
Product L C I D: 1033
User L C I D: 1033
System L C I D: 1033
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: false
Oem Marker Version: 0x00020001
Oem Id: DELL
Oem Table Id: CL09
Manufacturer: Dell Inc.
Model: Inspiron 5521
Install Date: 20131023184819.000000+180
Result: PASS
Tampered Items:
Server Props: 0xc0000022

****** Errors from Event Log *****
Message: The Software Protection service failed to start. 0x80070005
6.3.9600.16497

This report appears many times …..



6.3.9600.16497
Time Written: : 20150708082339.000000-000
Message: The Software Protection service failed to start. 0x80070005
6.3.9600.16497
Time Written: : 20150708082338.000000-000
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#7
The problem is :
Service Available: false
The Software Protection service failed to start. 0x80070005

This is due to corrupted permissions on files and registry keys that the licencing service uses.

An offline repair via a restore point is usually the best way to fix this - if you have install media, boot from that and select repair - then choose a restore point prior to deactivation.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
#8
0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...
A screenshot of the report perhaps ?
Like mine---

screenshot_290.jpg

oops-- Posted too late.Report already posted. :(
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Merom

New Member
Posts
11
#9
okay... here goes nothing will post report in a few minutes.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#10
Thanx D ... yours looks good :)
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#11
I don't think it worked. I restored all the way back to february. now what. Should I just reinstall windows?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#12
Try activating again.. run command as admin and enter:
slmgr -ato

(NB Just to be clear - restore from within Windows won't work - it must be done from a USB/DVD boot - Windows must not be running while those files are restored)
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#13
error 0x80070426 on a computer running Microsoft Windows non-core edition.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#14
error 0x80070426 on a computer running Microsoft Windows non-core edition.
That indicates the service is still not starting ... very strange as the offline restore should work...
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#16
still the same. any advice? I have to get back to work for now, but I will be back on in a little while.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#17
The other option (other than a re-install) is to run Dism restorehealth - also offline - although I haven't tested that yet.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#18
okay, here is what I found out from the local computer guy. He said the reg is too messed up. He said that I have a factory install and don't have a disk, but he showed me how to do a complete reinstall under update and recovery. He said that it worked on the same problem for his other client. Thoughts?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#19
A reinstall will fix it - backup your personal data first though.

The registry key in question is HKEY_LOCAL_MACHINE\System\WPA - it stores activation data and doesn't like being messed with.

There is a registry backup under C:\Windows\System32\config\RegBack - however that also needs to be restored offline. Just another option if you do not want to reinstall... the latter would ensure a clean system though - up to you. Good luck.
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

Merom

New Member
Posts
11
#20
Thank you for the options. However, This computer isn't seriously customized and I had wanted to fresh install for a while, so I guess I will stick with that. if for some weird reason it doesn't work, i guess I will be without options anyways and would have to re-purchase windows. I think however that it WILL work. anyways, Thank you for such wonderful help and kindness in resolving things! Looking forward to windows 10 looks like the company is going in a great direction!

Cheers
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell
    CPU
    intel core i-7 3537u
    Memory
    8 GB