Solved Windows 8 activation problem after 2 years of activation

[Merom]

keeps asking for reactivation. does not allow reactivation. I used a registry cleaner. Maybe this is the problem. I have tried a few fixes on other forums. Please let me know what other info I need to share.

 

[Superfly]

http://www.eightforums.com/windows-...3-please-read-activation-troubleshooting.html

NB: Sometimes the report can be very long if there are lots of eventlog errors - so please post between <code> tags (# in the toolbar)

 

[Merom]

http://www.eightforums.com/windows-...3-please-read-activation-troubleshooting.html

NB: Sometimes the report can be very long if there are lots of eventlog errors - so please post between <code> tags (# in the toolbar)

forgive me, but what report was it that you needed? update, only now did I see the link. give me a moment

 

[Merom]

0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...

 

[Superfly]

We will need to see the full report to determine why windows can't use the installed key to activate.

 

[Merom]

Windows Diagnostic Information
------------------------------

Tool Version: 6.3.9600.16384
Licensing Status: Unlicenced
Licensing Status Reason: 0xC004F014
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: xxxxx
Active Product Key Pid2: xxxxx-xxxxx-xxxxx-AAOEM
O S Version: 6.3.9600.2.00010300.0.0.101
Product Name: Windows 8.1
Processor Architecture: x64
Edition Id: Core
Build Lab: 9600.winblue_r9.150322-1500
Time Zone: GTB Standard Time(GMT+03:00)
Active Sku Id:
Active Sku Description:
Product Uniqueness Groups:
Active Product Key P Key Id:
Active Product Key Pid Ex: xxxxx-xxxxx-xxx-xxxxx-xx-xxxx-xxxx.xxxx-xxxxxxx
Active Product Key Channel: OEMM
Active Volume Customer Pid:
Offline Installation Id:
Domain Joined: false
Computer Sid: S-1-5-21-1702245185-995544876-1169543936
Product L C I D: 1033
User L C I D: 1033
System L C I D: 1033
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: false
Oem Marker Version: 0x00020001
Oem Id: DELL
Oem Table Id: CL09
Manufacturer: Dell Inc.
Model: Inspiron 5521
Install Date: 20131023184819.000000+180
Result: PASS
Tampered Items:
Server Props: 0xc0000022

****** Errors from Event Log *****
Message: The Software Protection service failed to start. 0x80070005
6.3.9600.16497

This report appears many times …..



6.3.9600.16497
Time Written: : 20150708082339.000000-000
Message: The Software Protection service failed to start. 0x80070005
6.3.9600.16497
Time Written: : 20150708082338.000000-000

 

[Superfly]

The problem is :
Service Available: false
The Software Protection service failed to start. 0x80070005

This is due to corrupted permissions on files and registry keys that the licencing service uses.

An offline repair via a restore point is usually the best way to fix this - if you have install media, boot from that and select repair - then choose a restore point prior to deactivation.

 

[David Bailey]

0xC004F014 the key is not available. this is the error report. I have had the computer for more than two years. I was even registered to receive windows 10 and then about 2 weeks ago. bam! no more valid windows. ...

A screenshot of the report perhaps ?
Like mine---



oops-- Posted too late.Report already posted.

 

[Merom]

okay... here goes nothing will post report in a few minutes.

 

[Superfly]

Thanx D ... yours looks good

 

[Merom]

I don't think it worked. I restored all the way back to february. now what. Should I just reinstall windows?

 

[Superfly]

Try activating again.. run command as admin and enter:
slmgr -ato

(NB Just to be clear - restore from within Windows won't work - it must be done from a USB/DVD boot - Windows must not be running while those files are restored)

 

[Merom]

error 0x80070426 on a computer running Microsoft Windows non-core edition.

 

[Superfly]

error 0x80070426 on a computer running Microsoft Windows non-core edition.

That indicates the service is still not starting ... very strange as the offline restore should work...

 

[Merom]

i'll reboot, and try again...

 

[Merom]

still the same. any advice? I have to get back to work for now, but I will be back on in a little while.

 

[Superfly]

The other option (other than a re-install) is to run Dism restorehealth - also offline - although I haven't tested that yet.

 

[Merom]

okay, here is what I found out from the local computer guy. He said the reg is too messed up. He said that I have a factory install and don't have a disk, but he showed me how to do a complete reinstall under update and recovery. He said that it worked on the same problem for his other client. Thoughts?

 

[Superfly]

A reinstall will fix it - backup your personal data first though.

The registry key in question is HKEY_LOCAL_MACHINE\System\WPA - it stores activation data and doesn't like being messed with.

There is a registry backup under C:\Windows\System32\config\RegBack - however that also needs to be restored offline. Just another option if you do not want to reinstall... the latter would ensure a clean system though - up to you. Good luck.

 

[Merom]

Thank you for the options. However, This computer isn't seriously customized and I had wanted to fresh install for a while, so I guess I will stick with that. if for some weird reason it doesn't work, i guess I will be without options anyways and would have to re-purchase windows. I think however that it WILL work. anyways, Thank you for such wonderful help and kindness in resolving things! Looking forward to windows 10 looks like the company is going in a great direction!

Cheers