Solved Windows 8.1 with Media Player wont update

[bondy99]

Hi,

I have installed Windows 8.1 with media centre and Office Enterprise 2007.

Both successfully installed, however for the last 3 days it keeps looking / searching for updates from Microsoft Server / Update Centre but has never downloaded anything.

I had to do a fresh install so I know there are a lot of downloads to come.

Does anyone know what the problem is or how I can get it corrected?

I also used CCleaner to repair registry (if a problem existed).

Thanks.

 

[Bat 1]

Read: https://www.eightforums.com/windows...indows-update-never-completes.html#post547727

 

[bondy99]

I've just read the topic referred to "Windows Update Never Completes". Not sure if that's the same issue I have. Mine just does not want to communicate with or download from Microsoft. Sure, I can go on the internet , no probs and download from other places but not from Microsoft updates.

 

[Sky Ranch]

You have to update to the latest Windows update client by manually installing KB3172614 via Microsoft Update Catalog after doing a clean install. If not, you won't be able to connect to MS update service. Also, check for to see if a KB3173424 (prerequisite) ,which is the latest servicing stack that supercedes KB3021910 is installed then follow Bat's instructions.

 

[bondy99]

@ Sky Ranch,

Thanks for your reply.

I did download KB2919355 (about 650Mb)as per Bat's instructions, When I tried to install it, message popped up saying it's already installed.

KB3172614 ?
I'm certain I downloaded it and tried to install, message popped up saying, not suitable for my pc. I could double check but certain I had downloaded it, I went onto the internet back to windows update and few hours later still no connection with Microsoft.

I'll try again.
Cheers

 

[Sky Ranch]

Make sure you download and install the right KB3172614 based on your architecture (i.e. 32 or 64-bit). Again, make sure KB3173424 (prerequisite) is installed prior to installing KB3172614.

KB3173424
32-bit: Download the package now.
64-bit: Download the package now.


KB3172614
32-bit: Download the package now.
64-bit: Download the package now.

 

[bondy99]

Ok,
Thanks for clarifying, I'll see how it goes.
Cheers

 

[bondy99]

@ Sky Ranch,

I've downloaded and installed the files in correct order, successfully installed. Went to updates, after 8 hours the pc still showed the green bar . I'm at a lost as to why it wont connect to Microsoft's update server / Page, going anywhere else on the internet is no problem except Microsoft's update.

Regards

 

[bondy99]

Still no joy. I'm wondering whether I'm missing something.

I have an ASUS P5B Motherboard, suppose to support x64. I use to have XP, then went to Win7 no problems and did have Win8.1 and updated no probs. This happened prior to using Active Kill due to a bad bug. Since installing Win8.1 making a fresh install, this is when I experience the problems with updates.

 

[Sky Ranch]

Where did you get the copy of W8.1? Is it retail or an OEM product key?

I would try doing another clean install of W8.1 and go straight to manually downloading and installing the above mentioned updates then check for updates again.

 

[bondy99]

Suppose to be OEM as far as I know of.

I think that's what I'll do and see how it goes.

Cheers

 

[Sky Ranch]

Okay, sounds good. Good luck!

 

[bondy99]

@ Sky Ranch,

Everything is working good now since the second attempt. Much appreciate your help on this topic.

Cheers

 

[Sky Ranch]

Glad to hear you got it working.