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Windows 8.1 Wifi showing "limited" or "No Internet Access"


Airbander

New Member
Posts
10
#1
Hello

My Brand new Laptop: Lenovo g505 after upgrading it to windows 8.1 from MS Apps store now i am not able to connect to internet i get "limited" or "No Internet Access". i have tried to re install the driver no luck

Lenovo support suggests to do factory rest but i dont want to go back to windows 8

Does anyone else has any other idea on how to fix this issue ?


Thank you very much
 

My Computer

System One

  • OS
    Windows 8 64 bit pro
    Computer type
    Laptop
    System Manufacturer/Model
    Emachines E525
    CPU
    2
    Motherboard
    not sure
    Memory
    4 GB
    Graphics Card(s)
    Not sure
    Browser
    IE 9
    Antivirus
    MS

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
Try rebooting the router & modem. Usually limited connection, means that the compute has failed to communicate properly with the Wireless Access Point, or wired router connection.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#3
Are you running the latest g505 bios? Did you download the 8.1 wireless drivers from Lenovo? If not, both updates are available here:

Drivers and software - Lenovo G505 Notebook

FYI, sometimes a new laptop may not be up to date because it may have been manufactured long before it was actually sold.


Good luck,

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Posts
1,870
#4
Usually limited connection, means that the compute has failed to communicate properly with the Wireless Access Point, or wired router connection.
Nope - reboot your router. I had to do this 4 times in the last 2 days. Limited means you can connect to your router but for some reason it can't see the internet. Unplug your router (the TV box thing) and plug it in again- it works for me.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
adamf, if you are having to reboot your router four or more times, try doing a Winsock reset & flushdns. You can also flush/reset the IP table in Windows. Usually either you have failing hardware, a bad cable, bad wireless card, bad driver, or Internet security software, which starts causing these issues.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

midou35000

Coming Over
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Canada

Posts
532
#6
Try this:


_ go to Control Panel>>System>>Device Manager>> Network Adapters>>Belkin Wireless Adapter>>Properties>>Power Management Tab>> Uncheck the box that says "Allow the computer to turn off this device to save power" that should work! I had teh same problem.
_
Uncheck everything BUT.
Client For Microsoft network
QoS Packet Scheduler
File and Print Sharing
Internet Protocol Version 6
Internet Protocol Version 4
_Go to control panel and search for Power Then click edit power plan then click change advanced power settings then wireless Adapter settings then power saving and make sure its maximum performance on both

hope i helped you
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

Airbander

New Member
Posts
10
#7
Hello

I tried all that and nothing worked so i had to re store the laptop to factory default to 8.0 and used Free classic menu i guess until Lenovo fix the driver issue this laptop has to stay at 8

Thanks a lot
 

My Computer

System One

  • OS
    Windows 8 64 bit pro
    Computer type
    Laptop
    System Manufacturer/Model
    Emachines E525
    CPU
    2
    Motherboard
    not sure
    Memory
    4 GB
    Graphics Card(s)
    Not sure
    Browser
    IE 9
    Antivirus
    MS

Airbander

New Member
Posts
10
#9

My Computer

System One

  • OS
    Windows 8 64 bit pro
    Computer type
    Laptop
    System Manufacturer/Model
    Emachines E525
    CPU
    2
    Motherboard
    not sure
    Memory
    4 GB
    Graphics Card(s)
    Not sure
    Browser
    IE 9
    Antivirus
    MS

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#10
Yep! It seems like others are having the same issue. Why not add your concern to this existing list:

Windows 8.1 WiFi problems on G505 - Lenovo Community
Because i spoke to the support and they remote into the pc and where not able to fix it and they said to go back to windows 8
so they already know about it

Thanks
I'm glad that you followed through to support directly because many just complain in their forums and nothing gets done. Nice work!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

Airbander

New Member
Posts
10
#11
Yep! It seems like others are having the same issue. Why not add your concern to this existing list:

Windows 8.1 WiFi problems on G505 - Lenovo Community
Because i spoke to the support and they remote into the pc and where not able to fix it and they said to go back to windows 8
so they already know about it

Thanks
I'm glad that you followed through to support directly because many just complain in their forums and nothing gets done. Nice work!

Thank you very much
 

My Computer

System One

  • OS
    Windows 8 64 bit pro
    Computer type
    Laptop
    System Manufacturer/Model
    Emachines E525
    CPU
    2
    Motherboard
    not sure
    Memory
    4 GB
    Graphics Card(s)
    Not sure
    Browser
    IE 9
    Antivirus
    MS

sheryltoo

Member
Member
Posts
28
#13
I have an HP laptop and I too keep losing my connection to the internet through my wireless adapter. Sometimes I get a message that says limited access and other times it says I'm not connected to my home network. I'm pretty sure it has nothing to do with my actual internet service because we have other devices in the house that will be connected to the internet when I lose my connection. This has been going on for a few weeks now and normally I can get it working again when I either reboot the computer or tell it to fix my internet connection problem but I finally got fed up with this happening so I called HP two days ago. They had me uninstall my wireless adapter and then reinstall the adapter and all software. It worked for the remainder of the day but last night, once again, I lost my internet connection. I'm going to give HP a call again but I thought I'd come in here and see if perhaps this is related to Windows 8.1 and was hoping someone had a good solution to this problem. I also wanted to be sure you knew it wasn't just happening with Lenovo computers.
And I did try one suggestion I read in this post about not letting the computer turn off the adapter to save energy but I still lost my internet connection.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP/Envy 15t Quad Touchsmart
    CPU
    4th generation i7-4700mq
    Memory
    12 gb ddr3
    Graphics Card(s)
    Nvidia GeForce GT740M

midou35000

Coming Over
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Power User
Canada

Posts
532
#14
Sheryltoo make sure your setting are set to auto ip and auto DNS.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015

sheryltoo

Member
Member
Posts
28
#15
Could you please tell me where to find those settings? And just for the record, I haven't changed any wireless settings and before this disconnect problem started. Everything worked fine up until several weeks ago. I've had the computer since January 2014.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP/Envy 15t Quad Touchsmart
    CPU
    4th generation i7-4700mq
    Memory
    12 gb ddr3
    Graphics Card(s)
    Nvidia GeForce GT740M

popeye

New Member
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Guru
United States

Posts
3,090
#16
Sheryl, I don't know if the same problem but I had a issues with my wifi not connecting and dropping out when it did connect. I had to hunt around for drivers that solved it. Not the latest drivers either, from August 2013.

What model of wifi card do you have?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

sheryltoo

Member
Member
Posts
28
#17
I have Intel Centrino Wireless N2230 adapter and my driver is dated 8-8-2013. According to Windows update, there's a new driver and I tried installing it the other day thinking that would fix the problem but it didn't. When HP had me uninstall everything and then reinstall the software and driver, it must have installed the original driver again. I didn't try updating the driver because I figured I'd wait and see what HP has to say. I'm holding off calling them until I lose connection again, assuming that will happen. I lost my connection to my wireless printer an hour or two ago and figured I'd lose my internet connection but so far that hasn't happened.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP/Envy 15t Quad Touchsmart
    CPU
    4th generation i7-4700mq
    Memory
    12 gb ddr3
    Graphics Card(s)
    Nvidia GeForce GT740M

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#18

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

sheryltoo

Member
Member
Posts
28
#19
Thanks for those links. It sounds as if my problem is a little different so I'm not sure if the advice will work but it's worth a try.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP/Envy 15t Quad Touchsmart
    CPU
    4th generation i7-4700mq
    Memory
    12 gb ddr3
    Graphics Card(s)
    Nvidia GeForce GT740M

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#20

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

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