Windows 8.1 weird white rectanlge after waking up

[razrhp]

Hello,

I have a pc running windows 8.1 professional. My system is core i3 4030u, 8GB ram, 2gb nvidia geforce 820m graphics. Whenever my laptop wakes up from sleep, eg opening the lid, I see a white rectangle at the top left of my screen and it seems that it cannot be clicked, or closed. Anything under that portion becomes inaccessible. I've taken a screenshot of the problem. I've tried finding any app which could cause the problem in the task manager, I've restarted explorer.exe but nothing helps. Please help. This has happened with my desktop pc also.

 

[Napkins333]

haha.. a driver issue with graphics card?

especially as it only appears from after "sleep".. not sure why anyone uses sleep.. there have been tons of research showing how your computer can get finicky using sleep mode.. and here it is in front of your eyes right now..

but all I can think is a driver issue with graphics card.. have to send that to Nvidia.. and they will get back to you probably with just "install our latest drivers.." .. ha...

man that could take a long time to figure out. You'll have to go through a lot of graphics settings.. and see how Sleep works and what Windows does while waking up from sleep.

it's not worth it..

I can tell you this though, if you have some time to waste (like 1-4 hours) you can make an image using free Macrium Reflect backup program, and then save that image to a USB/external Drive and then make a USB recovery disk too..

then start trying things like new graphic drivers or completely reinstall windows or you get the point.. you can mess with whatever then cause you have a macrium image you can just put right back on like you never touched anything..

 

[Napkins333]

I can't read through all of this.. but one guy posts a picture very similar to yours.. so maybe they figured out something over there..

white rectangle on the Screen - Microsoft OS Forum - Software & Operating Systems - Dell Community

 

[midou35000]

Yes, its a graphic card driver issue, before u can try and right clicking taskbar then click task manager and find explorer.exe then highlight and click restart that would fix, if not are you sure you only have one graphic card? And make sure your graphic card is on latest version, open Geforce experience and check for updates.