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Solved Windows 8.1 Update Error 0xC1900101-0x40017 on Dell XPS 18


Palarin

New Member
Posts
2
#1
I have a Dell XPS 18 portable all-in-one machine that came with Windows 8, then I updated it to Windows 8.1 without any problems. It caught a nasty virus and I had to restore it to factory settings, which leaves me back at Windows 8.

I have tried multiple times to install the Windows 8.1 update through the Microsoft Store but keep getting Error Code 0xC1900101-0x40017. I have tried the following but get the same result;

  • Ran all of Windows Updates that would come up
  • Verified that all drivers were up to date. Note: my video driver is NOT a Nvidia but an Intel. I've seen posts stating that this driver needs to be updated in order to fix the problem.
  • Ran Selective Start Up

I don't know what else to do at this point because I have not been able to find anything online related to my problem. Please advise if you have any suggestions. Thanks!

FYI: Antivirus running is Avast!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Tablet
    System Manufacturer/Model Number
    Dell XPS 18
    CPU
    1.9 GHz
    Memory
    4GB
    Graphics Card(s)
    Intel
    Browser
    Internet Explorer
    Antivirus
    avast

Palarin

New Member
Posts
2
#3
I ended up calling Microsoft and they were able to guide me through some steps and we were able to fix the issue with the update. I wanted to post these steps in case anyone else is having the same problem.

  • Run sfc /scannow
  • Check for Windows Updates
  • Open Device Manager and update the Network Driver
  • Run all updates in the Windows Store
  • Run Windows Update again
  • Run Disk Cleanup
  • Uninstall Antivirus software
  • Delete all Temp files
  • Run "Prefetch" in the command bar and select all, then delete all
  • Restart the computer
  • Run the Windows 8.1 Update again.

Once you do all of these and then run Windows 8.1 update, your screen will come to a point where you can see the User ID and the wheel spinning. I thought that the update got stuck but is was still running. This can take a little while (est. 1-3 hrs.) to complete, so be patient and once it's done, you'll have Windows 8.1 on your computer in no time.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Tablet
    System Manufacturer/Model Number
    Dell XPS 18
    CPU
    1.9 GHz
    Memory
    4GB
    Graphics Card(s)
    Intel
    Browser
    Internet Explorer
    Antivirus
    avast
#4

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus X502CA
    CPU
    Intel Celeron 1007U
    Memory
    4Gb

Petmad4

New Member
Posts
1
#6
Windows 8.1 Update Error 0xC1900101-0x40017

Tried what Microsoft requested to Palarin and it worked the very first time I tried it.

  • Run sfc /scannow
  • Check for Windows Updates
  • Open Device Manager and update the Network Driver
  • Run all updates in the Windows Store
  • Run Windows Update again
  • Run Disk Cleanup (before restart)
  • Uninstall Antivirus software
  • Delete all Temp files
  • Run "Prefetch" in the command bar and select all, then delete all
  • Restart the computer
  • Run the Windows 8.1 Update again.

The only thing I did different was I ran disk cleanup last before restart

Thank you
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop

sharif9991

Bread scientist
Jeddah

Posts
72
#7
Damn that Avast
 

My Computer

System One

  • OS
    w8.1 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    custom
    CPU
    AMD Phenom II X4 955 Black Edition
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    kingston 8gb
    Graphics Card(s)
    GTX 970 STRIX
    Sound Card
    ASUS xonar DG
    Monitor(s) Displays
    Dell U2412M,LG 24MP55HQ
    Screen Resolution
    1920x1200,1920x1080
    Hard Drives
    1tb+500gb
    PSU
    Corsair CX 600 watts
    Case
    Thermaltake M5
    Cooling
    Cooler master V6
    Keyboard
    Logitech MK260 Combo with the mouse but not using the mouse
    Mouse
    Logitech G400s
    Internet Speed
    40mbps
    Browser
    chrome/firefox
    Antivirus
    -
    Other Info
    controller>xbox controller
Posts
1
#8
Many Thanks to Palarin, It worked me with the steps you mentioned.
Initially I got error when upgrading to 8.1 "0xC1900101 - 0x4000D" , I tried around 8 times since 2014 Oct. the first culprit is to uninstall antivirus if other than microsoft defender. Then I got error "0xC1900101 - 0x40017", I followed your steps it worked well.
 

My Computer

System One

  • OS
    Windows 8.1

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