Solved Windows 8.1 update - Black Screen and then stuck on boot

[Khorino]

First of all, sorry for another new thread. I didn't see a general one for installation issues or one that fits my problem.

So, I started trying to update 8 to 8.1 from Windows Store. It went ok there, rebooted, installed and it got somewhat stuck around 83% during "applying PC settings" (don't know if it's exactly that in english, since mine is in portuguese). A few minutes later, black screen and after a few more minutes, it rebooted and went to the boot screen (Windows logo). However, it never got past that. Eventually, after many reboots, it restored to 8.0. I tried two times in a row and always the same problem.

Is there any solution?

 

[my2cents]

As a pre-check before your next attempt, make sure all Windows Updates are current and confirm there is no inherent corruption to your current 8.0 installation by following the steps in this tutorial:

http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

Good luck.

 

[Khorino]

Just found out the SteelSeries engine and Windows 8.1 have issues. Already uninstalled. I'll update this topic later when I try to update again (will try that DISM solution too).

 

[my2cents]

Read more here:

http://www.eightforums.com/general-...ies-product-do-not-upgrade-windows-8-1-a.html

Good luck.

 

[Khorino]

Uninstalled the Steelseries Engine and it worked. Thanks!

 

[my2cents]

Uninstalled the Steelseries Engine and it worked. Thanks!

Nice work! You actually found your issue via your own initiative. I just added the additional support information for good measure.

my2cents

 

[jayrwv]

How do I boot up tablet after 8.1 update. Touch screen black. Can not access anything?

 

[jayrwv]

It is fixed now. Dell told me to disconnect the battery and reconnect it. It worked.