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Solved Windows 8.1 update - Black Screen and then stuck on boot


Khorino

Member
Member
Posts
13
#1
First of all, sorry for another new thread. I didn't see a general one for installation issues or one that fits my problem.

So, I started trying to update 8 to 8.1 from Windows Store. It went ok there, rebooted, installed and it got somewhat stuck around 83% during "applying PC settings" (don't know if it's exactly that in english, since mine is in portuguese). A few minutes later, black screen and after a few more minutes, it rebooted and went to the boot screen (Windows logo). However, it never got past that. Eventually, after many reboots, it restored to 8.0. I tried two times in a row and always the same problem.

Is there any solution?
 

My Computer

System One

  • OS
    Windows 8

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#2

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

Khorino

Member
Member
Posts
13
#3
Just found out the SteelSeries engine and Windows 8.1 have issues. Already uninstalled. I'll update this topic later when I try to update again (will try that DISM solution too).
 

My Computer

System One

  • OS
    Windows 8

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#6
Uninstalled the Steelseries Engine and it worked. Thanks!
Nice work! You actually found your issue via your own initiative. I just added the additional support information for good measure.

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11