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Solved Windows 8.1 Update 1 (KB2919355) Not Installing


RyanMartin

New Member
Posts
5
#1
Hi!

Every time I try to install Windows 8.1 Update 1 (KB2919355) it gives me an error.
Capture.PNG
Error code 80200056

I tried the troubleshooter and the standalone installer. One says I already have it installed (but I don't because the metro apps don't minimize and maximize and the search button isn't on the start screen)

Any suggestions?

Thanks :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Intel Core i7
    Memory
    12 GB
    Graphics Card(s)
    AMD Radeon HD 7670M
    Browser
    Google Chrome
    Antivirus
    Avast! Free Edition

Superfly

Developer
VIP Member
Guru
Cape Town

Posts
1,098
#2
Assume you do have this installed...

Prerequisites

To apply this update, you must have the following update installed on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2:2919442 A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
 

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives

RyanMartin

New Member
Posts
5
#3
Assume you do have this installed...

Prerequisites

To apply this update, you must have the following update installed on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2:2919442 A servicing stack update is available for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2: March 2014
Thanks for the fast reply!

But, unfortunately, I get this error:
Capture.PNG
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Intel Core i7
    Memory
    12 GB
    Graphics Card(s)
    AMD Radeon HD 7670M
    Browser
    Google Chrome
    Antivirus
    Avast! Free Edition

Yuri

New Member
Member
Posts
15
#4
Hello there Ryan

Have you tried disabling all your services from booting and disabling Virus Scanners before attempting to install this update? Perhaps that helps you solve the problems :) If you dont know how, read it here

The error code you get is a nasty one, i have to honest, haven't seen someone fix this without refreshing his system
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center 64-bits.
Posts
5
#5
Hello there Ryan

Have you tried disabling all your services from booting and disabling Virus Scanners before attempting to install this update? Perhaps that helps you solve the problems :) If you dont know how, read it here

The error code you get is a nasty one, i have to honest, haven't seen someone fix this without refreshing his system
I actually solved the issue.

After installing Avast! Free and disabling Windows Defender, the update worked!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Intel Core i7
    Memory
    12 GB
    Graphics Card(s)
    AMD Radeon HD 7670M
    Browser
    Google Chrome
    Antivirus
    Avast! Free Edition

midou35000

Coming Over
VIP Member
Power User
Canada

Posts
532
#6
You didnt need to install that update cause if you have already installed (KB2971229) me also i had your same problem i just ignored it.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP
    CPU
    Intel Core i7
    Graphics Card(s)
    Nvidia Geforce GTX 680
    Sound Card
    idfk
    Screen Resolution
    15' 1080p display
    Internet Speed
    70Mbps
    Browser
    Google Chrome Canary
    Antivirus
    AVAST Premiere 2015