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Windows 8.1 touchscreen keyboard got small


Posts
6
#1
I have an asus Vivo Tab Smart (ME400C) -the one that cant be used with dock-

After windows 8.1 update and windows updates
the touchscreen keyboard went from big to super small i cant even type

Ive contacted asus and they said to do refresh and reset for the pc

I did that even before they asked me to do it
ofcourse it worked untill it made all the updates again and it got super small again

been like this for 1 month i dont have a bluetooth keyboard or case i can use so basically I cant use my tablet.

10804941_10152849724454800_1432784401_n.jpg 10815897_10152849724554800_1176181993_n.jpg 10754919_10152849724529800_1884248104_n.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
#2
Nice Dog! :thumbsup:
 

My Computer

System One

  • OS
    Windows 8 (Will go to 10)
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavillion 15-n090sa
    CPU
    AMD A8-4555M APU
    Motherboard
    Hewlett Packard 216B
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    8Gb (2x4Gb) DDR3 @ 1366Mhz
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    AMD Radeon HD 7600G 768Mb @ 668Mhz
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    Realtek High Definition Audio
    Monitor(s) Displays
    15" Smart Touch Display
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    1366x768 pixels
    Hard Drives
    1TB 2.5" HDD
    PSU
    HP Battery..
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    HP Pavilion 15, 15" Silver Shell
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    2 Noisy Fans
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    GB Keyboard
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    1Mbps Down 100Kbps Up
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Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#4
Toggle the layout back to full keyboard with button:

000040.png
 

My Computers

System One System Two

  • OS
    Windows 7 Home Premium
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavillion
  • PC2
    Tablet - Windows 10 Home

orlandotek

New Member
Member
Posts
255
#6
Interesting. Yeah, I remember back in the day when you would upgrade from Windows 98 to Window 98 SE and it would cause all kinds of strange artifacts like this. People would say don't upgrade one version to another. Always do a fresh install of the current version. In another words. you can try to install Windows 8.1 directly if you can (not going from 8.0 to 8.1).

Well, now that you have the problem...I notice you are in your desktop. When you go into the metro (modern UI) screen and bring up the metro IE and tap in the address bar the keyboard should automatically pop up. Is that keyboard small, too?

Have you tried to use a mouse to resize it??

I looked on some forums and there does not seem to be a fix for this. It is very odd.

Sometimes, simply booting Windows into safe mode will reset certain aspects of the operating system.
You might want to try to boot into safe mode and then boot back into regular mode after. Who knows...

You can also try this..

Refresh the operating system again.
Go into the settings for the Windows Updates and tell it NOT to update the drivers.
Then install all the updates but DON'T update drivers. especially any video drivers.
See if that helps.

You can also try to install each update one at a time and see which one is the culprit causing the
keyboard to shrink. But, I suspect it was a video driver update.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11

jeancancel

New Member
Posts
6
#7
Interesting. Yeah, I remember back in the day when you would upgrade from Windows 98 to Window 98 SE and it would cause all kinds of strange artifacts like this. People would say don't upgrade one version to another. Always do a fresh install of the current version. In another words. you can try to install Windows 8.1 directly if you can (not going from 8.0 to 8.1).

Well, now that you have the problem...I notice you are in your desktop. When you go into the metro (modern UI) screen and bring up the metro IE and tap in the address bar the keyboard should automatically pop up. Is that keyboard small, too?

Have you tried to use a mouse to resize it??

I looked on some forums and there does not seem to be a fix for this. It is very odd.

Sometimes, simply booting Windows into safe mode will reset certain aspects of the operating system.
You might want to try to boot into safe mode and then boot back into regular mode after. Who knows...

You can also try this..

Refresh the operating system again.
Go into the settings for the Windows Updates and tell it NOT to update the drivers.
Then install all the updates but DON'T update drivers. especially any video drivers.
See if that helps.

You can also try to install each update one at a time and see which one is the culprit causing the
keyboard to shrink. But, I suspect it was a video driver update.



Ok so i reset my pc
like new
installed updates
made the windows 8.1 upgrade
Then at 8.1 i only installed security updates
i ignored every windows 8.1 update

So for now i have temporary fix by not updating ay further

this untill asus support contacts me back
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet

orlandotek

New Member
Member
Posts
255
#8
My money is still on one of the driver updates, most likely the video. On my Asus tablet if I update the bluetooth driver as the Windows Updates want it causes my bluetooth not to work. I also have an older video driver that works better than any newer driver so I am sure not to update that, either.

I am glad you got the keyboard unshunk, though! ~
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11

KYHI

Well-Known Member
Pro User
Posts
2,767
#9
Yeah, windows update always recommends new drivers - but they are not also the best working drivers.. windows driver updates knocked out my camera, Bluetooth and wifi. On a windows 7 machine there was no driver in 8 compatible for the wifi, had to replace it..

When you do update you need to look for the driver updates to prevent them from installing.. if they do install you can try to roll them back.. and if that don't work you can disable driver updates all togather.. The secutity updates are fine to install

Also try clicking the keyboard symbol to the left of the X to expand the keyboard..

View attachment 54897
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
#10
Hi
I know this topic it's 6 months old but I'll post my suggestion anyway, maybe for Google crawler if not for Jeancance.

I have a 10.1" tablet with Win 8.1 too, an ASUS - T100 to be precise and I tested and re-tested everything that follows many times.
By now everyone know that in Windows everything is in registry settings. I think in your case the problem comes from a bad detection/declaration of touchscreen panel size. There is a registry key for that:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Scaling]
"MonitorSize"="10.1"
Where 10.1 is the monitor size expressed in inch. In my case this reg key was absent but I create it myself.
You can copy this key (all bolded text) and paste it to a new text document (plain text made with Notepad).
Save the document then change his extension from New Text Document.TXT to New Text Document.REG
Double click (tap) on this new file and execute it (import this reg key into registry).
Restart tablet and be happy with your new keyboard size.
If you are not satisfy with your new size you can re-edit New Text Document.REG created before (open with Notepad) and choose another value instead of 10.1, personally I use 15.1 instead but it's your choice ofc.
I will post bellow some pics to see the results.

10''
10''.jpg

15''
15''.jpg

40''
40''.jpg
 

Attachments

My Computer

System One

  • OS
    Windows 8.1

jeancancel

New Member
Posts
6
#11
Hi
I know this topic it's 6 months old but I'll post my suggestion anyway, maybe for Google crawler if not for Jeancance.

I have a 10.1" tablet with Win 8.1 too, an ASUS - T100 to be precise and I tested and re-tested everything that follows many times.
By now everyone know that in Windows everything is in registry settings. I think in your case the problem comes from a bad detection/declaration of touchscreen panel size. There is a registry key for that:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Scaling]
"MonitorSize"="10.1"
Where 10.1 is the monitor size expressed in inch. In my case this reg key was absent but I create it myself.
You can copy this key (all bolded text) and paste it to a new text document (plain text made with Notepad).
Save the document then change his extension from New Text Document.TXT to New Text Document.REG
Double click (tap) on this new file and execute it (import this reg key into registry).
Restart tablet and be happy with your new keyboard size.
If you are not satisfy with your new size you can re-edit New Text Document.REG created before (open with Notepad) and choose another value instead of 10.1, personally I use 15.1 instead but it's your choice ofc.
I will post bellow some pics to see the results.

Thank you so much for the reply
To be honest i never fixed it by not updating it

Im gonna give this a try as soon as possible

Thank you so much
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet

910

New Member
Posts
2
#12
hi, any solution for windows 10? i tryed this, but it doesnt work :(
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP 15-p053np
    CPU
    AMD A8 6410 with R5 integrated graphics
    Motherboard
    HP
    Memory
    1x 4GB DDR3L 1600Mhz CL11 PC3L
    Graphics Card(s)
    AMD Radeon R7 M260 2GB
    Sound Card
    Beats Audio
    Screen Resolution
    1366x768
    Hard Drives
    SSD 128GB Toshiba Q Series PRO
    HDD 500GB Seagate Momentus 7mm
    Mouse
    Microsoft Wireless Mobile Mouse 3500
    Internet Speed
    4G/LTE 150mbps
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    Chrome
    Antivirus
    MSE+Malwarebytes

barlav

New Member
Posts
1
#13
Resurrecting this thread to see if anyone has come up with a way to do this with the latest Windows 10 fall creator's update? I was using this on Windows 10 prior to the update and it worked great and now it no longer does.
 

My Computer

System One

  • OS
    Windows 10
Posts
6
#14
I have an asus Vivo Tab Smart (ME400C) -the one that cant be used with dock-
After windows 8.1 update and windows updates
the touchscreen keyboard went from big to super small i cant even type


Ive contacted asus and Nox Vidmate VLC they said to do refresh and reset for the pc
I did that even before they asked me to do it
ofcourse it worked untill it made all the updates again and it got super small again


been like this for 1 month i dont have a bluetooth keyboard or case i can use so basically I cant use my tablet.

View attachment 54578 View attachment 54579 View attachment 54580
I was using this on Windows 10 prior to the update and it worked great and now it no longer does.
 
Last edited:

My Computer

System One

  • OS
    sierra
    Computer type
    PC/Desktop

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