Windows 8.1 "touch keyboard" is blank

EP2014

New Member
I use touch keyboard often and today I noticed that it's blank (see screenshot). If I maximize it to the wide layout I quickly see the keyboard and then it goes black again. Any ideas as to what this could be? My windows 8.1 installation is two days old and I've been installing stuff all day. Previously, I had no issues with this since day one of Windows 8.1's release.
 

Attachments

  • black keyboard.png
    black keyboard.png
    36.8 KB · Views: 149

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE (7720)
    CPU
    Intel Core i7-3630QM CPU @ 2.4GHz
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT650m
    Screen Resolution
    1920x1080
    Hard Drives
    Kingston 240gb SSD
    Seagate 1tb 5400rpm
    Crucial Micron C400 32GB mSATA

orlandotek

New Member
Member
When I see Windows perform this way its typically one of two problems.

There is a problem with the graphics (video driver). Have you tried to update it? Or maybe even "rolled back" to an older one if you upgraded it recently?

Or, the resolution (or color depth) isn't standard.

Sometimes, a simple reboot fixes these issue. If you've played a graphics intensive video game or even
played a DVD or an MKV movie, it can cause the video to act erratic. Happens on my Lenovo laptop
all the time. Rebooting after playing your game or watching your video will solve it.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11

EP2014

New Member
When I see Windows perform this way its typically one of two problems.

There is a problem with the graphics (video driver). Have you tried to update it? Or maybe even "rolled back" to an older one if you upgraded it recently?

Or, the resolution (or color depth) isn't standard.

Sometimes, a simple reboot fixes these issue. If you've played a graphics intensive video game or even
played a DVD or an MKV movie, it can cause the video to act erratic. Happens on my Lenovo laptop
all the time. Rebooting after playing your game or watching your video will solve it.

Thanks. I've decided to reinstall my windows system, which means a dell factory reset back to Windows 8... lots of updates and software installs ahead of me. The touch keyboard works now, but if it breaks, I'll hopefully catch the app/update that did it.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE (7720)
    CPU
    Intel Core i7-3630QM CPU @ 2.4GHz
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT650m
    Screen Resolution
    1920x1080
    Hard Drives
    Kingston 240gb SSD
    Seagate 1tb 5400rpm
    Crucial Micron C400 32GB mSATA

JeffL

Member
Member
I hope you tried a system restore before taking such drastic action.
You might have saved yourself a lot of work.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 660
    CPU
    I5
    Memory
    *GB
    Browser
    FireFox
    Antivirus
    Norton

EP2014

New Member
I hope you tried a system restore before taking such drastic action.
You might have saved yourself a lot of work.

I'm actually pretty much back up to date now on my software - some large games still have to download from steam and Origin, but that's not a big deal - my data had already been backed up.

The keyboard is working and I'm just finishing up on the lasted video driver - we'll see if anything breaks.

I expected things to take a lot longer to setup again, but since I had already gone through the process a few days ago, I had everything setup - just had to click/install/click/install/update/install... LOL
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17R SE (7720)
    CPU
    Intel Core i7-3630QM CPU @ 2.4GHz
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000 & Nvidia GeForce GT650m
    Screen Resolution
    1920x1080
    Hard Drives
    Kingston 240gb SSD
    Seagate 1tb 5400rpm
    Crucial Micron C400 32GB mSATA

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top