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Solved Windows 8.1 Sleep Issue

Jesse Williams

New Member
Member
Sometimes, our Windows 8.1 desktop will not go to sleep. The monitor will, but the tower will not.

Nucci sent me a thread, but I really didn't understand it. I have to have someone explain to me clearly how to do these things.

So, can someone help me fix this sleep issue?

It seemed as if it was going to sleep before I installed Avast! I have automatic updates turned on for Avast!, so could that be what's keeping it from going to sleep? It was doing fine the day before.

Help would be greatly appreciated!
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

fafhrd

Active Member
Pro User
The power management features of a system need the correct Chipset drivers. Just to make sure, go here:

Acer | Download

for your Windows 8.1 64-bit drivers for your Acer Aspire XC-603 motherboard - they seem to be very recent:

ChipsetIntelChipset Driver9.4.4.100642.7 MB2014/10/02Download

Once the drivers have downloaded and installed, reboot and see if you can get your system to behave as you need.

The safest rule is to stay with your OEM's latest driver versions - there may be more recent drivers available from other sources, but they may not be fully compatible with your system.

I would not recommend using Avast or Panda Antiviruses while you are having difficulties - the inbuilt Windows Defender security is sufficient - unless you take undue risks by visiting unsafe internet sites, and download dubious materials - to which the solution is -don't!
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1

Jesse Williams

New Member
Member
Okay...Will do!
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

Jesse Williams

New Member
Member
It's still not going to sleep. I don't know.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

Jesse Williams

New Member
Member
I don't visit unsafe sites, and rarely download anything. I download event pictures when I create events for my church. But, I would prefer having a premium antivirus like Avast!
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

sygnus21

Member
VIP Member
Power User
Don't know how you missed this 190+ page thread on this issue but - http://www.eightforums.com/general-support/28226-windows-8-1-refuses-sleep.html

Anyway what I did to fix mine some time back was to disable Home Group. Note however that this doesn't work for everyone, and some even reported the issue returned, even after disabling home group.

My personal experience is that though I did disable home group, I wound up later re-enabling it and my PC still slept. Also I just recently reinstalled my OS because of other issues, plus I added a new SSD drive and wanted a clean start, at any rate I've still not experienced any sleep issues.

My Point? No one has found the "common" thread on what causes the sleep issues, nor a common fix for all that "solves" it. Thus that 190+ page thread.

Good luck.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom built by me
    CPU
    Haswell i7-4770K
    Motherboard
    Gigabyte G1 Sniper 5 (BIOS F9)
    Memory
    Corsair Dominator Platinum 32 gig (1866MHz)
    Graphics Card(s)
    Sapphire R9-280 Vapor X
    Sound Card
    Soundblaster ZXR
    Monitor(s) Displays
    NEC PA242W - 24 inch
    Screen Resolution
    1920 x 1200
    Hard Drives
    Samsung 512gig 850 Pro SSD (OS), Samsung 256gig 840 Pro SSD (photo editing), Western Digital Caviar Black 2TB HD
    PSU
    EVGA Supernova 1000 G2
    Case
    Cooler Master HAF X
    Cooling
    Corsair H100i Closed Loop Cooler
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech Performance MX
    Internet Speed
    High Speed
    Browser
    IE11
    Antivirus
    Norton Security
    Other Info
    RAM Speed: 1866MHZ @ 9-10-10-27-2T, 1.5v

Jesse Williams

New Member
Member
Don't know how you missed this 190+ page thread on this issue but - http://www.eightforums.com/general-support/28226-windows-8-1-refuses-sleep.html

Anyway what I did to fix mine some time back was to disable Home Group. Note however that this doesn't work for everyone, and some even reported the issue returned, even after disabling home group.

My personal experience is that though I did disable home group, I wound up later re-enabling it and my PC still slept. Also I just recently reinstalled my OS because of other issues, plus I added a new SSD drive and wanted a clean start, at any rate I've still not experienced any sleep issues.

My Point? No one has found the "common" thread on what causes the sleep issues, nor a common fix for all that "solves" it. Thus that 190+ page thread.

Good luck.

It finally went to sleep. I've shut it down for the night now. If it doesn't sleep tomorrow as its scheduled to do, I will follow the link you sent me.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

Jesse Williams

New Member
Member
It's finally going to sleep. I guess it had to adjust to the new driver update.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    ([email protected])
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender

Sunpower

New Member
Sometimes, our Windows 8.1 desktop will not go to sleep. The monitor will, but the tower will not.

Right. My Windows 8.1 monitor will go to sleep, but the computer itself stays on and will not go to sleep even though I've put it on a 5 minute timer.

The thing is, it was going to sleep when I bought the computer a few weeks ago. Then, suddenly, a few days ago, I noticed that the computer was not going to sleep, only the monitor was.

Thanks again.
 

My Computer

System One

  • OS
    Windows 8.1

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