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Solved Windows 8.1 Recovery - Could not find recovery environment


#21

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Pacard Bell EasyNote tE

popeye

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#22
Sorry not more help. Take it as a lesson to always create recovery media as soon as you get a new computer. Don't rely on the drive recovery as drives fail and we like to mess with them too much. :)

Good luck!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

theog

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#23
Afraid of that, you may have buggered up your recovery. At this point I would try to assign 6 as your recovery and see what happens.
Also on partition 6 set id, see buttom of screenshot.


set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"

UP8-1-010.PNG
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

genet

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#24
Tip   Tip
This also fixes Windows Update error 80070003 when upgrading to Windows 10, if you have used EaseUS Partition Master.

Windows Update error 80070003 when upgrading to Windows 10.png


Recommended UEFI-Based Disk-Partition Configurations

Recommended Configuration: System Recovery

The recommended configuration includes a Windows RE tools partition, a system partition, an MSR, a Windows partition, and a recovery image partition.

Recommended UEFI-GPT drive partitions.png

To configure Windows RE tools and recovery image partitions, identify the partitions as utility partitions by setting the partition type:

- In the DiskPart tool, after you have created and formatted the partition, use the command set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
- If you have an OEM PC that came with Windows 8 preinstalled and updated to Windows 8.1, the Windows 8.1 update will create a second Windows RE tools partition (350 MB or 450 MB).
- Here is info about reagentc /info -> link
- The size of recovery partitions is different for different computers.

- The System partition (EFI System partition) contains the boot loaders for the installed operating systems.
- The Reserved (MSR) 128 MB partition is not visible within Disk Management utility, but it is listed with command line utility (diskpart).

The hard drive partitions before using EaseUS Partition Master 10.5 (see also screenshot below).

Code:
Partition #  Type      Size
-----------  --------  -------
Partition 1  [COLOR=red]Recovery[/COLOR]  1000 MB - [COLOR=red]Windows RE tools partition[/COLOR] (Windows RE location, before Windows 8.1 update).
Partition 2  System     260 MB
Partition 3  OEM       1000 MB - [B][COLOR=red]X)[/COLOR][/B] Note: OEM partition does not exist in all OEM computers.
Partition 4  Reserved   128 MB
Partition 5  Primary    908 GB
Partition 6  [COLOR=red]Recovery[/COLOR]   450 MB - [COLOR=red]Windows RE tools partition[/COLOR] (Windows RE location, after Windows 8.1 update).
Partition 7  [COLOR=red]Recovery[/COLOR]    20 GB - [COLOR=red]Recovery image partition[/COLOR] (Recovery image location).
X) Some computer manufacturers (Lenovo/Sony/Dell) have their own GUIDs for partitions that hold boot loaders to launch manufacturer-specific recovery tools.

Fix partition type 1.png

The hard drive partitions after using EaseUS Partition Master 10.5 (see also screenshot below).

- Those marked by red color should be repaired.

Code:
Partition #  Type      Size
-----------  --------- -------
Partition 1  [COLOR=red]OEM[/COLOR]       1000 MB - This partition type should be [B]Recovery[/B] (not OEM).
Partition 2  System     260 MB
Partition 3  OEM       1000 MB - [COLOR=#000000][B]Note:[/B][/COLOR] This Lenovo OEM partition type is ok.
Partition 4  Reserved   128 MB
Partition 5  Primary    390 GB
Partition 6  Primary    518 GB - This partition was created using EaseUS Partition Master.
Partition 7  [COLOR=red]OEM[/COLOR]        450 MB - This partition type should be [B]Recovery[/B] (not OEM).
Partition 8  [COLOR=red]OEM[/COLOR]         20 GB - This partition type should be [B]Recovery[/B] (not OEM).
Fix partition type 2.png

Tip   Tip
Here is another example of the damaged partition type.

Partition 1 - System (500 MB)
Partition 2 - OEM (40 MB) - Note: This Dell OEM partition type is ok.
Partition 3 - Reserved (128 MB)
Partition 4 - OEM (2048 MB) - This partition type should be Recovery (not OEM).
Partition 5 - Primary (363 GB)
Partition 6 - Primary (556 GB)
Partition 7 - OEM (9 GB) - This partition type should be Recovery (not OEM).

Dell OEM partition type is ok.jpg


How to fix the error message: "Could not find the recovery environment", if the ID for the recovery partition type is incorrectly set to OEM or Primary.

- You need to manually select the partition and change the partition ID.

- Open a command prompt as administrator and type (or copy and paste) the following commands.

diskpart
select disk 0
list partition

select partition # Note: Select the Windows RE tools partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

select partition # Note: Select the 350 MB or 450 MB Windows RE tools partition (if you have this partition).
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

select partition # Note: Select the Recovery image partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

list partition
exit

Tip   Tip
If you want, you can also run the following command after the each SET ID command.

gpt attributes=0x8000000000000001

"Prevent end users from removing partitions by using Windows Disk Management tools."


Fix partition type 3.png

Run reagentc /info (see also screenshot below).

Code:
Windows Recovery Environment (Windows RE) and system reset configuration Information:
 
Windows RE status:         Enabled
[COLOR=red]Windows RE location[/COLOR]:       [URL="file://\\?\GLOBALROOT\device\harddisk0\"]\\?\GLOBALROOT\device\harddisk0\[/URL][COLOR=red]partition7[/COLOR]\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 3f1aab21-5d18-11e3-9e3c-b4f57e9d9da7
[COLOR=red]Recovery image location[/COLOR]:   [URL="file://\\?\GLOBALROOT\device\harddisk0"]\\?\GLOBALROOT\device\harddisk0\[/URL][COLOR=red]partition8[/COLOR]\OKRbackup\factory
Recovery image index:      1
Custom image location:
Custom image index:        0
 
REAGENTC.EXE: Operation Successful.
Fix partition type 4.png

Now the Refresh and Reset should work (see screenshot below).

Screenshot (1).png

Note: If you have an OEM PC that came with Windows 8/8.1 preinstalled, you may not use the third-party partition software (for example, EaseUS Partition Master), because modifying the hard drive partition structure usually break the factory restore feature. But if you use Windows Disk Management to shrink the C: partition (see screenshot below), then Refresh and Reset should work.

Tip   Tip
This program does not break the factory restore feature: http://www.disk-partition.com/free-partition-manager.html


Shrink volume.png

Here is a reference list of partition type and ID, when you are using the GPT partition style. You need to manually select partition and then SET ID for the damaged partition type.

- Primary is EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
- System is C12A7328-F81F-11D2-BA4B-00A0C93EC93B
- Recovery is DE94BBA4-06D1-4D40-A16A-BFD50179D6AC
- OEM is BFBFAFE7-A34F-448A-9A5B-6213EB736C22
- Reserved is E3C9E316-0B5C-4DB8-817D-F92DF00215AE (You cannot update the partition with type Reserved)

Other instructions.

- How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link

- Here is info about UEFI Boot Mode (installing using the GPT partition style) and Legacy BIOS Boot Mode (installing using the MBR partition style). -> link
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

popeye

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#25
Wow genet, you know much more than I on this, kudos! :thumb:

Wish I could rep you again.

You too theog. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
#26
ok. This is exactly the same problem that I helped this gentleman last week. You need to open the Admin Command prompt
  1. Type: diskpart
  2. Type: Select disk 0
  3. Type list partition
And look for the partition with "Recovery" label, Take a note of the size of the partition then follow the instruction from this post:
http://www.eightforums.com/general-support/53334-could-not-find-recovery-environment.html#post425220
You must first change the OEM partition to the Recovery partition.

diskpart
select disk 0
list partition
select partition # Note: Select the first OEM partition: select partition 1
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the second OEM partition: select partition 6
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
exit

View attachment 51132

Recommended UEFI-Based Disk-Partition Configurations

Recommended Configuration: System Recovery

The recommended configuration includes a Windows RE tools partition, a system partition, an MSR, a Windows partition, and a recovery image partition.



We recommend that you add the Windows RE tools partition and system partition before you add the Windows partition, and the partition containing the recovery image at the end. This partition order helps to keep the system and Windows RE partitions safe during actions such as removing the recovery image partition or altering the size of the Windows partition.

To configure Windows RE tools and recovery image partitions, identify the partitions as utility partitions by setting the partition type:

- In the DiskPart tool, after you have created and formatted the partition, use the command set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
Here is info about reagentc /info -> link
Thank you, thank you, thank you. Everything is working just fine. You made my day, thank you again.
 

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Pacard Bell EasyNote tE

popeye

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#28
Personally, with OEM 8, I would update to 8.1 and get everything set just as you want including bloatware removal, then image your drive, and use that as your recovery. Relying on the recovery partition is not the best approach regardless if you upgrade to 8.1 or not.

At the very least you should now create a recovery disc(s) or flash USB ASAP. Whatever Packard Bell has setup to create.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

genet

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Guru
Posts
879
#29
Thank you, thank you, thank you. Everything is working just fine. You made my day, thank you again.
You're welcome.

What did you do? Only these commands and then everything is working just fine?

diskpart
select disk 0
list partition
select partition # Note: Select the first OEM partition: select partition 1
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the second OEM partition: select partition 6
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
exit
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

theog

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#30

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
#31
Thank you, thank you, thank you. Everything is working just fine. You made my day, thank you again.
You're welcome.

What did you do? Only these commands and then everything is working just fine?

diskpart
select disk 0
list partition
select partition # Note: Select the first OEM partition: select partition 1
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the second OEM partition: select partition 6
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
exit

Yes, you are right. I only added these commands and everything was working just fine...
 

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Pacard Bell EasyNote tE

Saltgrass

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Posts
1,121
#32
I did not upgrade from Windows 8 to Windows 8.1, when I bought it, was upgraded already.
Your screenshot shows, that your PC was not upgrade to Windows 8.1, but Preinstalled.
There for your Recovery disk('s) will be Windows 8.1.
Theog, you do remember the latest version of the 8 to 8.1 update does not create an additional partition, but puts the tools in the OS partition instead..? This sort of took away the obvious clue the system had been updated.

@ philbyk, I would be interested in what version of EaseUS was used. I keep hoping they will correct the problem, but have not tried using any recent releases for testing.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
#33
I did not upgrade from Windows 8 to Windows 8.1, when I bought it, was upgraded already.
Your screenshot shows, that your PC was not upgrade to Windows 8.1, but Preinstalled.
There for your Recovery disk('s) will be Windows 8.1.
Theog, you do remember the latest version of the 8 to 8.1 update does not create an additional partition, but puts the tools in the OS partition instead..? This sort of took away the obvious clue the system had been updated.

@ philbyk, I would be interested in what version of EaseUS was used. I keep hoping they will correct the problem, but have not tried using any recent releases for testing.
It was [FONT=Verdana, Arial, Helvetica, sans-serif]"Partition Master Professional 10.0", and the latest version is 10.1.




[/FONT]
 

My Computer

System One

  • OS
    WINDOWS 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Pacard Bell EasyNote tE

theog

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#34
I did not upgrade from Windows 8 to Windows 8.1, when I bought it, was upgraded already.
Your screenshot shows, that your PC was not upgrade to Windows 8.1, but Preinstalled.
There for your Recovery disk('s) will be Windows 8.1.
Theog, you do remember the latest version of the 8 to 8.1 update does not create an additional partition, but puts the tools in the OS partition instead..? This sort of took away the obvious clue the system had been updated.
Not used the windows Store for months, I use the 8.1.1 disk to upgrade.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

scureza

New Member
Posts
1
#35
diskpart
select disk 0
list partition
select partition # Note: Select the first OEM partition (Windows RE tools partition).
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the second OEM partition (recovery image partition).
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
exit
Thank you very very much. This works on my Asus EB1037.

Bye
 

My Computer

System One

  • OS
    windows 8.1.1

genet

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Guru
Posts
879
#36
You are welcome.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Posts
3
#37
12.jpg j.jpg
Hey guys.Can u help me solve this problem? My PC is running windows 8.1 single language.I want to refresh my PC but I can't.It asked "Could not find recovery environment".I have checked diskmgmt.msc and my partition recovery also still here.It isn't disappear but I can't refresh.Can you solve it? Thank you
P/s: Sorry,my English isn't not good.
 

My Computer

System One

  • OS
    windows
    Computer type
    Laptop
    System Manufacturer/Model
    s
Posts
3
#38
Hey guys.Can u help me solve this problem? My PC is running windows 8.1 single language.I want to refresh my PC but I can't.It asked "Could not find recovery environment".I have checked diskmgmt.msc and my partition recovery also still here.It isn't disappear but I can't refresh.Can you solve it? Thank you
P/s: Sorry,my English isn't not good. 12.jpg j.jpg
 

My Computer

System One

  • OS
    windows
    Computer type
    Laptop
    System Manufacturer/Model
    s

quino

New Member
Posts
1
#39
Recommended UEFI-Based Disk-Partition Configurations

Recommended Configuration: System Recovery


diskpart
select disk 0
list partition
select partition # Note: Select the Windows RE tools partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the 350 MB or 450 MB Windows RE tools partition (if you have this partition).
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
select partition # Note: Select the Recovery image partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac
list partition
exit
Thanks! I just followed these steps and my Recovery came back!
(PS. I didn't do the middle step because I don't have this partition.)
 

My Computer

System One

  • OS
    Windows 8.1

genet

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Guru
Posts
879
#40
You are welcome. :)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.

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