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Solved Windows 8.1 Recovery - Could not find recovery environment


Hey Barman 58, new problem. I already created an install media in my USB stick. However, when I run the setup.exe and try to install the available updates, I cannot insert the numbers 1 or 0 in the bar that asks for the product key. What is that?
 

My Computer

System One

  • OS
    Windows 8.1
Barman58, new problem. When I run the setup.exe and it asks for the product key, I can`t type certain letters nor the numbers 0 or 1. I tried switching to other keyboards such as POR - PTB, (I'm from Brazil), POR - INTL and DEU and it does not work. What is that and what do I do about it?
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,753
If it is asking you for the product key - then you are running the wrong edition of windows..
Home or Pro or Single Language - which do you have installed??
that is what you must download...
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

Barman58

Super Moderator
Super Moderators
I agree with KYHI in that the installer should not ask for the Product Key unless it's seeing the key for another Version or No key at all from the Motherboard

If it is just a glitch you have to remember that Key Characters can be other than they initially appear check for 0 or O, 1 or I, and 8 or B as the main ones
 

My Computer

System One

  • OS
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Real World Computing
    CPU
    AMD FX8350 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    1920 x 1080 @60Hz + 1920 x 1080 @60Hz
    Hard Drives
    Internal
    Crucial 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS
    Seagate ST4000DM000
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Devil Red Tower
    Cooling
    Stock CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Keyboard
    Logitech Wireless K710 & K270
    Mouse
    Logitech Wireless M710 M185 & M570 Trackball
    Internet Speed
    37Mb/s Down - 9.5Mb/s Up
    Browser
    Chrome
    Antivirus
    BitDefender Total Security 2017
    Other Info
    Also run...

    Desktop - 6Core 8GB - Windows 10 Enterprise x64,
    Laptop - Quad 8GB - Windows 10 Pro x64
    Netbook - Ubuntu
    2 x Nexus 7 Android tablets
    Samsung 10.2" tablet
    Sony Z3 Android Smartphone
    HTC One Android Smartphone
So, in my system, when I check my Windows edition, it only shows "Windows 8.1 Enterprise". When I created an install media in my USB stick, it it asked me which of the Windows editions I wanted. Then I selected the "Windows 8.1" version in spite of the other versions.
 

My Computer

System One

  • OS
    Windows 8.1

Barman58

Super Moderator
Super Moderators
Windows Enterprise editions are only available to Companies and other users of the volume licensing system.

As you are having issues re-installing this OS you need to contact the system administrator of the company that supplied you with the software. It is not licensed in the same way as normal consumer editions but normally required regular logging in to a special licence server.
 

My Computer

System One

  • OS
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Real World Computing
    CPU
    AMD FX8350 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    1920 x 1080 @60Hz + 1920 x 1080 @60Hz
    Hard Drives
    Internal
    Crucial 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS
    Seagate ST4000DM000
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Devil Red Tower
    Cooling
    Stock CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Keyboard
    Logitech Wireless K710 & K270
    Mouse
    Logitech Wireless M710 M185 & M570 Trackball
    Internet Speed
    37Mb/s Down - 9.5Mb/s Up
    Browser
    Chrome
    Antivirus
    BitDefender Total Security 2017
    Other Info
    Also run...

    Desktop - 6Core 8GB - Windows 10 Enterprise x64,
    Laptop - Quad 8GB - Windows 10 Pro x64
    Netbook - Ubuntu
    2 x Nexus 7 Android tablets
    Samsung 10.2" tablet
    Sony Z3 Android Smartphone
    HTC One Android Smartphone

KYHI

Well-Known Member
Pro User
Posts
2,753

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
So KYHI, I ran the program and have 3 keys and the product ID with me. I have the OEM key, the Installed key and the Original key. Which one should I click to hide and which one should I show here in the forum?
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,753
Hide them all > I assume the Original and OEM Key are the same ??/
And just below the it will tell you the windows version the key is for
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

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