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Solved Windows 8.1 Recovery - Could not find recovery environment


KYHI

Well-Known Member
Pro User
Posts
2,754
diskpart
select disk 0
list partition
select partition 1
active
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

bilal546

New Member
Posts
57
diskpart
select disk 0
list partition
select partition 1
active
When I purchased the laptop it was preinstalled with windows 8 and recovery then I format the whole harddisk and install the pirated copy of windows . Now I came to know that original embedded key can be used for original Installation. Do you think that marking the partition 1 as active will solve the windows 10 upgrade problem?
 
Last edited:

My Computer

System One

  • OS
    windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,754
You can try...

download the windows 10 ISO > Tech Bench

Mount the ISO and then run setup.exe within your current windows 8.1 host OS
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

clzmat

New Member
Posts
1
please help

diskpart
select disk 0
list partition
select partition 1
active
I have a problem please.

I have a Windows 8.1 laptop HP. But i upgrade with a clean install to Windows 10. After some time i decide to go back to my FACTORY Windows 8.1 and i had success with the HP recovery tool (F11).
But with my new Windows 8.1 i had too many partitions and i decide to delete the "unnecessary" but it finished accidentally to delete all the partitions (also Windows partiton, system reserved, winre) except the OEM RECOVERY 17gb.
Now i'm on a Windows 8,1 that i have downloaded from a Microsoft, but i want to go back to MY factory Windows 8.1. And when now i'm entering in the recovery there is no HP recovery tool, or when i choose restore system to factory it says; please insert media"

i'attached a different screenshots if could help.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP N234sl

DKMitt

New Member
Posts
3
1 Partition and think i need more

Hello Group!

I have a similar problem but with a bit of a twist than the others that have posted here so far. i also am having trouble updating to windows 10 from windows 7 ultimate 32 bit sp1 and after reading thru all the post here have came to the conclusion that i have an incorrectly partitioned hard drive that is preventing the upgrade.

After running DISKPART and finding out that i have only 1 partition on my hard drive (as shown in image), can i use one of the partitioning tools like minitool or AOMEI to resize the current partition and move it over to create the other needed partitions and to put them into the proper order, And if so how many partitions and what sizes would i need to create and what ID's and GPT Attributes would i use for a NON OEM built computer and what would be the correct procedure to do this?

Thank you in advance for your assistance!

screenshot.jpg
 

My Computer

System One

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    MS Windows 7 Ultimate 32-bit SP1
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Arek

New Member
Posts
1
Hi All,
[FONT=Segoe UI, Verdana, Arial, Tahoma, Calibri, Geneva, sans-serif]A lot of extremely useful information. I have similar problem with my WIN, and I have already repaired a lot of points, especially with proper settings.But unfortunately, I still can not refresh/reset my windows. Could you give me some more tips? Below you can find my actual situation:
[/FONT]
data.jpg
 

My Computer

System One

  • OS
    WIN8.1

gmj1892

New Member
Posts
2
Tip   Tip
Here is another example of the damaged partition type.

Partition 1 - System (500 MB)
Partition 2 - OEM (40 MB) - Note: This Dell OEM partition type is ok.
Partition 3 - Reserved (128 MB)
Partition 4 - OEM (2048 MB) - This partition type should be Recovery (not OEM).
Partition 5 - Primary (363 GB)
Partition 6 - Primary (556 GB)
Partition 7 - OEM (9 GB) - This partition type should be Recovery (not OEM).

View attachment 64958


How to fix the error message: "Could not find the recovery environment", if the ID for the recovery partition type is incorrectly set to OEM or Primary.

- You need to manually select the partition and change the partition ID.

- Open a command prompt as administrator and type (or copy and paste) the following commands.

diskpart
select disk 0
list partition

select partition # Note: Select the Windows RE tools partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

select partition # Note: Select the 350 MB or 450 MB Windows RE tools partition (if you have this partition).
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

select partition # Note: Select the Recovery image partition.
set id=de94bba4-06d1-4d40-a16a-bfd50179d6ac

list partition
exit

Tip   Tip
If you want, you can also run the following command after the each SET ID command.

gpt attributes=0x8000000000000001

"Prevent end users from removing partitions by using Windows Disk Management tools."


View attachment 52934

Run reagentc /info (see also screenshot below).

Code:
Windows Recovery Environment (Windows RE) and system reset configuration Information:
 
Windows RE status:         Enabled
[COLOR=red]Windows RE location[/COLOR]:       [URL="file://\\?\GLOBALROOT\device\harddisk0\"]\\?\GLOBALROOT\device\harddisk0\[/URL][COLOR=red]partition7[/COLOR]\Recovery\WindowsRE
Boot Configuration Data (BCD) identifier: 3f1aab21-5d18-11e3-9e3c-b4f57e9d9da7
[COLOR=red]Recovery image location[/COLOR]:   [URL="file://\\?\GLOBALROOT\device\harddisk0"]\\?\GLOBALROOT\device\harddisk0\[/URL][COLOR=red]partition8[/COLOR]\OKRbackup\factory
Recovery image index:      1
Custom image location:
Custom image index:        0
 
REAGENTC.EXE: Operation Successful.
View attachment 52935

Now the Refresh and Reset should work (see screenshot below).

View attachment 52936

Hi all. Having some problems with my laptop - want to factory reset but "could not find recovery environment". Followed the steps above related to diskpart, but this is how my disk 0 reads:

diskpart.png

How can I go about fixing this issue to allow me to reset my laptop to factory settings? Any guidance would be greatly appreciated
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,754
what is inside Folder > K:\RecoveryImage

and your OEM recovery is the 900mb volume - the 450mb one configured is an upgraded OS
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Hey everybody, I need some help with my pc as well. My problem is very similar to everyone else's, except that I'm kind of a novice at this pc stuff. I want to format my pc using the option "Remove everything and reinstall Windows" but I can't since the recovery enviroment cannot be found. Could someone help me with this?

My OS is Windows 8.1 and below you can see a screenshot from my disk management window.

Untitled.jpg
 

My Computer

System One

  • OS
    Windows 8.1

KYHI

Well-Known Member
Pro User
Posts
2,754
KACM,
From command prompt type >

reagentc /info

and post pic of cmd window...

But based on a quick look of disk management - your do not have a recovery image partition..

thus only real option for you is to just re-install the OS
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB

KYHI

Well-Known Member
Pro User
Posts
2,754
You have NO Recovery Image....
The only way to replace your OS is to reinstall the OS..
To do a repair install - run setup.exe of the installation media from within your current OS
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
You have NO Recovery Image....
The only way to replace your OS is to reinstall the OS..
To do a repair install - run setup.exe of the installation media from within your current OS
And how exactly can I do that?

Does this link below provide good instructions to do what you just said?

https://support.microsoft.com/en-us/help/15088/windows-create-installation-media

Taking a look at this above link and reading what you said, I am thinking about reinstalling the Windows 8.1 using the Windows' software download link (this link wasn't being posted at this reply for whatever reason).

After that, I would attempt to follow the steps you just told me (run the setup.exe of the instalation media).
Are these the correct steps? Please, tell me if this is wrong and what I should be doing instead.
If possible, detail this to me step by step so I can follow the instructions. Again, I'm a novice at this and I thank you for your patience in helping me KYHI.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

Barman58

Super Moderator
Super Moderators
The Installer you require is available here ... 8.1 Download - Microsoft

follow the instructions on that page to create an install media - I recommend a USB stick rather than a DVD as it is faster to install from, but either will do the job
Select the windows version you currently have installed (Home, Pro, 32Bit, 64Bit Etc)
When you are ready use file manager to navigate to the USB stick and find the Setup.exe file

Run this file and when prompted you can either select to upgrade over your existing installation or Install to remove all your programs and files and start fresh

Your system should have a Key for the version of Windows you had installed burned into the motherboard TPM Chip - but I would make a note of any product information on the base or inside the battery storage just in case
 

My Computer

System One

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